Best Western Frodsham Forest Hills Hotel

3.0 star property

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Photo gallery for Best Western Frodsham Forest Hills Hotel

Front of property
Executive Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets
Reception
Exterior
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Overton Hill, Frodsham, ENG, WA6 6HH
  • Place, Frodsham Arts Centre
    ‪17 min walk‬
  • Place, Castle Park Arts Centre
    ‪19 min walk‬
  • Place, Lady Heyes Crafts and Antique Centre
    ‪7 min drive‬
  • Airport, Manchester (MAN)
    ‪47 min drive‬

Room options

Standard Room With Double Bed-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Room with One Double Bed and One Single Bed

  • Sleeps 2

Executive Room

  • Sleeps 2

About the neighborhood

Frodsham

Located within 2 miles (3 km) of Lady Heyes Crafts and Antique Centre, Best Western Frodsham Forest Hills Hotel places you within a few miles (5 km) of Manchester Ship Canal. This 3-star hotel has 58 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • Frodsham Arts Centre - 17 min walk - 0.9 miles
  • Castle Park Arts Centre - 19 min walk - 1.0 mile
  • Brio Leisure - 5 min drive - 1.1 miles
  • Lady Heyes Crafts and Antique Centre - 7 min drive - 2.1 miles
  • River Weaver - 9 min drive - 3.7 miles

Getting around

  • Frodsham Station - 4 min drive
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪Costa Coffee - ‬20 min walk
  • ‪Top Taste - ‬4 min drive
  • ‪Ring O' Bells - ‬11 min walk
  • ‪The Railway Inn - ‬7 min drive
  • ‪The Beechwood - ‬9 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Best Western Frodsham Forest Hills Hotel features an indoor pool, an outdoor pool, and a children's pool. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include a 24-hour gym, a sauna, and free WiFi in public areas.
TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include electric kettles, phones, and desks.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 15.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2:30 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Forest Hills Hotel

Frequently asked questions

What's there to do within easy reach of Best Western Frodsham Forest Hills Hotel?

This hotel is located in Frodsham, close to Delamere Forest, Lady Heyes Crafts and Antique Centre, and Abbeywood Gardens. You'll also find Halton Castle and Manley Mere nearby.

Will I be able to park at Best Western Frodsham Forest Hills Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western Frodsham Forest Hills Hotel feature a casino?

No, Best Western Frodsham Forest Hills Hotel doesn't have a casino.

Is there an indoor pool at Best Western Frodsham Forest Hills Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

Is Best Western Frodsham Forest Hills Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Best Western Frodsham Forest Hills Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Best Western Frodsham Forest Hills Hotel have a restaurant that serves breakfast?

Yes, Best Western Frodsham Forest Hills Hotel serves an English breakfast for a surcharge each morning at Grill on the Hill.

Does Best Western Frodsham Forest Hills Hotel allow pets to stay free of charge?

Although dogs can't stay for free, they are welcome at Best Western Frodsham Forest Hills Hotel.

Does Best Western Frodsham Forest Hills Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Frodsham Forest Hills Hotel?

The closest major airport to Best Western Frodsham Forest Hills Hotel is John Lennon Airport (LPL), which is 14.2 mi away (32 minutes by car). Another top airport is Chester (CEG-Hawarden), which is located 21.4 mi away (46-minute drive).

Can I book a room with a balcony at Best Western Frodsham Forest Hills Hotel?

No, you won't find guestrooms with balconies at Best Western Frodsham Forest Hills Hotel.

Does Best Western Frodsham Forest Hills Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Frodsham Forest Hills Hotel.

Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Colin

Stayed 1 night in Feb 2026

8/10 Good

Oli

Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Stayed 2 nights in Feb 2026

4/10 Poor

Jody

Business traveler
Disliked: Cleanliness
Tired rooms with layers of dust on surfaces, uncomfortable beds, stressed staff, no availability for dinner despite being told there was by reception ( I ate crisps for dinner) and when the fire alarm went off three times in the night (at 3am, 3.30am ) the staff were wholly unequipped to deal with it
Stayed 2 nights in Feb 2026

8/10 Good

James

Stayed 1 night in Feb 2026

4/10 Poor

Luke

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms were very outdated. They look nothing like the pictures. Breakfast was poor not much choice.
Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean, lots of space
Stayed 2 nights in Jan 2026

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Dated decor
Stayed 1 night in Feb 2026

10/10 Excellent

Reece

Stayed 2 nights in Feb 2026

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service
Clean comfy room, didn’t use any facilities but room was great.
Stayed 4 nights in Jan 2026

10/10 Excellent

Reece

Stayed 2 nights in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026

6/10 Okay

Alan

Liked: Staff & service
Rooms needs lots of up dating. Shower, deco, TVs. Staff was very nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely amazing
Stayed 2 nights in Jan 2026

2/10 Terrible

David

Disliked: Cleanliness, staff & service
1980's hotel with dirt covered stair and corridor carpets. Coloured 40+ year old bathroom suite! In fairness room was perfectly clean and bed comfortable and night porter friendly and efficient. Be aware that they promote the leisure facilities online as all being included and once you book your non refundable booking send a welcome email that does not welcome but says they now charge for the pool etc!! Totally ignore all communication! I will not be returning, far better options in area.
Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Stayed 2 nights in Jan 2026

8/10 Good

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay - room temperature was a bit hot and couldn’t find anywhere to adjust
Stayed 2 nights in Dec 2025

2/10 Terrible

Linda c

Business traveler
Disliked: Cleanliness, staff & service, amenities
Room dirty carpet heavily stained. Toilet seat had 50cm crack in it. Ceiling mounted lights hanging from ceiling. Curtains could not be closed curtain track or hooks broken. There was an overall musty and dusty smell in the room we don't think this room had been used for a long time and should definitely not have been allocated to us on the 27/12/25. My husband and I both suffered from blocked noses and sneezing constantly. We were moved to another room on our third night but by this time the damage had been done and we didn't enjoy our stay at all. Lastly we will definitely not be booking into any Best Western Hotel in future.
Stayed 4 nights in Dec 2025

6/10 Okay

Yvonne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Curtain hanging off the rail in room. Looks like 3 rd world country Poor room servicing Receptionist Alexandra was lovely. V welcoming but obviously run ragged Restaurant hierarchy sniffy when we asked for coffee post 10 pm but waitress was nice & delivered to us. In my overall opinion ? Poor management & min wage staff left to run this place with little support. Just an observation but v common ! However good value & will return. You asked my opinion & gave it.
Curtain hanging off.
Just poor 
Why ?
Stayed 2 nights in Dec 2025

8/10 Good

Gillian

Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Clean hotel, friendly staff, surprisingly nice, wasn’t really expecting much but the room
Stayed 2 nights in Dec 2025

6/10 Okay

Cheryl

Traveled with group
Liked: Cleanliness, staff & service
Stayed a few times, need taxi to high street as too far to walk
Stayed 1 night in Nov 2025

8/10 Good

Helen

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Staff friendly, hotel is good, food is very good, would visit again.
Stayed 1 night in Dec 2025

8/10 Good

Elaine

Stayed 1 night in Dec 2025

6/10 Okay

Ian

Stayed 1 night in Dec 2025