Mercure Hotel Kaiserhof Frankfurt City Center

4.0 out of 5.0

Recent guest reviews

Staff is friendly and breakfast is fine, no complaints.

The staff are very friendly.would definitely recommend toa friend. you get value for money.

If you are the kind of traveler that would avoid spending so much money in taxis this place could help you save with that. It is a couple of blocks from the central station, just 18 min from the airport in train so you can save more than 30 euros of taxi (per way to the airport) Also several city and area tours start from central station so it's location makes it perfect for tourist travelers. On top of that the place is really clean and offer more than enough comfort for the price you are paying. So you can use it to have a good rest after a day of sight seeing.

Upon arrival, intake desk person was not at all friendly. Also, the advertised free wi-fi and business center all required fees. The room was fine, except that the safe was broken and the TV reception was very poor (everything was fuzzy/lots of static). The two twin beds were put together with this wooden frame, with a big wooden divider between them, so every time I rolled over in my sleep I slapped it. Ouch!

Staff was very helpful. Room was adequate but not overly large. Quite conveient to the railway station only 2 blocks away. No restaurant on premises but several restaurants avilable for indoor and outdoor dining. While it does not meet a $400+ list price, it is very comparable to several in the area at the contract price

I knew this hotel from a prior trip, it was great. This time I had to cancel and lost the money I paid. I will newer use this type of reservation again.

Kaiserstr. 62 Frankfurt HE

Hotel highlights

  • Walking distance to Frankfurt Opera House and Maintower
  • 24-hour business center
  • WiFi in rooms and public areas (fees apply)
  • Concierge services

Mercure Hotel Kaiserhof Frankfurt City Center places you in Bahnhofsviertel, within a leisurely stroll of popular sights such as Frankfurt Opera House and Maintower. This 76-room, 4-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and flat-screen TVs. Centrally located in Frankfurt, the hotel is also a short walk from Staedel Museum and St. Paul's Church.


Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room.


All 76 soundproofed rooms provide minibars, coffee makers, and free weekday newspapers. Guests can expect WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free long-distance calls, free local calls, and free bottled water are also standard.

Property features

Guests of Mercure Hotel Kaiserhof Frankfurt City Center enjoy access to WiFi in public areas, a meeting room, and a 24-hour business center. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Superior Room, 1 Double Bed

Full 1 | Sleeps 2

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 2

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Privilege, Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 1039 reviews