The breakfast offered was OK with some good choices. The breakfast staff was unfriendly and not welcoming. The reception staff was exceptional and the hotel has a nice pool area and a very nice bar and bar service staff.
shower head didn't work properly; sofa bed was very uncomfortable
Mercure Hotel Frankfurt Eschborn Ost places you next to Taunus Nature Park and within a 3 miles (5 km) of Rebstockpark. This 224-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect 26-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include minibars, coffee makers, and laptop-compatible safes. Private bathrooms are not ensuite; housekeeping is available on request.
Guests of Mercure Hotel Frankfurt Eschborn Ost enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you drive, put free offsite parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
The breakfast offered was OK with some good choices. The breakfast staff was unfriendly and not welcoming. The reception staff was exceptional and the hotel has a nice pool area and a very nice bar and bar service staff.
shower head didn't work properly; sofa bed was very uncomfortable
Dear JV, thank you very much for sharing your experience with us. We apologize for the inconvenience you had to suffer during your stay in our Mercure Hotel. Your opinion will help us to continue improving our service range. Thank you again. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost
Dear Mercure Guest, thank you for your review. It is a pleasure to receive positive feedback, especially regarding breakfast and the staff working at the bar and reception. We apologize for the inconvenience you had to suffer during the breakfast. We will share this comment with the responsible team. Please be assured that we take this very seriously. Thank you and we will be very glad to welcome you again in our Mercure Hotel. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost