- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, MasterCard, and Visa.
- Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels from Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
- The hotel provides transfers from the airport (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- No rollaway or extra beds are available.
Mabu Thermas Grand Resort
4.0 out of 5.0
85.0% based on 3372 reviews
Recent guest reviews
Pros: outstanding child entertainment staff. If you need a respite, you can leave the kids with the staff all day; they’ll be fed and entertained. Location. Near the entrance to the Iguassu Falls Park, with a sizable shopping mall across the street. Cons: crowded and noisy. Moldy room (a serious drawback- we’re all allergic). Buildings need renovation. Wifi does not extend to all the grounds and has poor reception even inside the buildings. Room cleaning not up to standard. Overall, a negative experience, crowned by having been locked out of our room (we paid for late checkout, but nobody told us we had to have the card key changed).
Great service always provided when needed. The hotel Wi-fi was working poorly, making it harder to use it inside the rooms. The hotel deserves some renovations in the rooms and in the restaurant, which is pretty loud and crowded.
It is a great hotel, the hot springs make the swimming pool/beach perfect for kids, mine loved it. The lake is nice to fish and walk... The only two minor comments are that the food is not top one... sort of repetitive. And our rom smelled moldy at the first 1 or 2 days, but it was a great stay.
We chose this hotel because it looked like a classy hotel and expected a calm and romantic environment. So it really depends what you expect. It is cool and a lot of Brazilian party there at night or go with their family... in the swimming pool at night musics from both dance floors came to our ears...We were not in that mood... Our bathroom had mold on the walls but then again it is almost the jungle... It feels more like a mass market hotel
Upon arrival with the group, the busdriver set all the luggage in the lobby on 2 wheeled luggage movers. The 2 luggage guys (Emers... and another guy), who would get paid to bring the luggage to the rooms, prefered to laugh and not help elderly persons trying to take their luggage from the 2 wheeled ... Making a remark didn't help. They preferred to go outside the hotel to see if nobody arrived to "give" them a hand with their luggage. Finally, the last z persons of a group of 14 were helped at a lazy pace. I changed my room upon arrival and this was top service of the lady at the lobby. Though at 11.40 PM a boy from the hotel suddenly walked in my room (another than the 2 lazy guys) to help a just arrved lady with her luggage to her room ...???? How secure are you if even the lobby gives keys of the same room to other (an unexceptable mistake)?? The restaurant is very noisy: in the evening at the moment it opens also the childrens club starts during 1 hour an evening programme in the same restaurant. Why not doing this in a seperate room (the resort is large enough). The food is low quality: croissants are small and very hard, bacon is baked at much more than crispy level, ... And the same goes for the evening buffet ... (but coffee, water, soft drinks and juice are complementary!!!). Rooms are OK, wifi is poor in the 2nd part of the room aisle ... The childrens seem to have a good programme. Swimming pools are well cleaned every morning ... The rooms are ok, though the bathroom shower and ... is filled with chalk (in both rooms that I stayed). To summarize: a hotel, probably ok for families with kids and swimming possibilities, but with a bad service with unexpected visitors in your room, low quality food, not worth its 5 stars (only for the resort)
We stayed here to visit the falls and see the dam. This is a family resort and not for a romantic getaway. The breakfast was huge and the food was lovely. Close to the falls and airport. Lovely pools, but heaps of families.
Cons: The hotel was built in the 1970's and has not been touched since. The paint on the bottom of the pool's is peeling off, the beds are beyond uncomfortable (it's like sleeping on a wooden box) and the pillows are paper thin. The Wi-Fi only works in the lobby and nowhere else...not at the pool or even in the rooms (and we had a room on the 1st floor that was close to the lobby). Pros: The staff was nice, the hotel is close to the falls and the airport (about 15 min to get to either). I'm not sure that it was worth $140 a night, I feel like it should have been more like $100/night. But it served it's purpose. Also, it says the hotel is kid friendly, but I think that should read more like "kids only". My friend and I appeared to be the only people there without kids. So, just know that going in.
My family stayed here at the end of August 2017 for 4 nights. We paid extra to be in the newly renovated wing and the room was very nice, clean, with plenty of storage and comfortable bathroom. The shower glass door showed signs of very poor fixes and the door hinges (all four of them) showed dried glue over dried glue over mold... Although everything functioned perfectly, it just didn't look nice at all. The common areas of the hotel are nice, new and clean. The games area with ping pong and pook were a hit with my kids and very accessible. The swimming pools are extremely nice with several options and warm water (some afternoons got a bit cold, being winter in Brazil). After the whole day walking and touring, a pool swim was mandatory for the family and we thoroughly enjoyed it. The pool bar had extremely bad and slow service (but the foo was actually very good and not so expensive). As we arrived at the hotel around 4pm, we wanted a snack before dinner and order 4 salads and 4 burgers - we were at the time the ONLY guests at the bar and the food took 1 hour and 15 minutes. The Evening buffet was ok with plenty of choices and some Brazilian favorites - ideal for families. It is also handy to have a shopping center right in front of the hotel, all you have to do is cross the street to have access to shops and a food court. The hotel is located very near to the Brazilian Iguazu falls (around 8/10 min drive only). To go to the Argentinean side you must cross the bridge and go through inmigration services, delaying the cross (takes around 35 / 45 min). As a read in previous review, if you go there NOT expecting a 5 star luxury accommodation, you will enjoy yourself at the hotel. I would certainly return there with my family !
Keep in mind that this place is NOT a five stars resort, doesn't matter what they advertise. With this information, you will not be disappointed. Old rooms, dirty bathtubs and less than average food. The pools are fine and the best part of the hotel. If you are going there just to visit the falls and be away all day, then would be okay to stay at Mabu. But, if you want to enjoy a vacation in a resort: please, save your money and run away from this place.
Even had been for conference, I could realize that the hotel is very comfortable for any situation, for business or for vacation, special with kids. Hope I can be back there on holidays next time and use more the thermal beach and others facilities. Very comfortable room.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Spa
Mabu Thermas Grand Resort places you next to Catuai Palladium Shopping Center and within a mile (2 km) of Adrena Kart. This 362-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a free water park. It's near the airport and also close to Iguassu Boulevard and Bottega Churrascaria Show.
Dining
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at Brasserie 4 Estacoes, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
Rooms
The 362 rooms are air-conditioned and have an array of amenities, including minibars, phones, and desks. Guests can expect free WiFi and 26-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries.
Property features
Mabu Thermas Grand Resort features a full-service spa, 2 outdoor pools, and a free water park. If you drive, self parking is BRL 19.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for BRL 180.00 per room roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
85.0% of guests recommend this hotel
Total of 3372 reviews
