Mabu Thermas Grand Resort4.0 out of 5.0
Recent guest reviews
Upon arrival with the group, the busdriver set all the luggage in the lobby on 2 wheeled luggage movers. The 2 luggage guys (Emers... and another guy), who would get paid to bring the luggage to the rooms, prefered to laugh and not help elderly persons trying to take their luggage from the 2 wheeled ... Making a remark didn't help. They preferred to go outside the hotel to see if nobody arrived to "give" them a hand with their luggage. Finally, the last z persons of a group of 14 were helped at a lazy pace. I changed my room upon arrival and this was top service of the lady at the lobby. Though at 11.40 PM a boy from the hotel suddenly walked in my room (another than the 2 lazy guys) to help a just arrved lady with her luggage to her room ...???? How secure are you if even the lobby gives keys of the same room to other (an unexceptable mistake)?? The restaurant is very noisy: in the evening at the moment it opens also the childrens club starts during 1 hour an evening programme in the same restaurant. Why not doing this in a seperate room (the resort is large enough). The food is low quality: croissants are small and very hard, bacon is baked at much more than crispy level, ... And the same goes for the evening buffet ... (but coffee, water, soft drinks and juice are complementary!!!). Rooms are OK, wifi is poor in the 2nd part of the room aisle ... The childrens seem to have a good programme. Swimming pools are well cleaned every morning ... The rooms are ok, though the bathroom shower and ... is filled with chalk (in both rooms that I stayed). To summarize: a hotel, probably ok for families with kids and swimming possibilities, but with a bad service with unexpected visitors in your room, low quality food, not worth its 5 stars (only for the resort)
We stayed here to visit the falls and see the dam. This is a family resort and not for a romantic getaway. The breakfast was huge and the food was lovely. Close to the falls and airport. Lovely pools, but heaps of families.
Cons: The hotel was built in the 1970's and has not been touched since. The paint on the bottom of the pool's is peeling off, the beds are beyond uncomfortable (it's like sleeping on a wooden box) and the pillows are paper thin. The Wi-Fi only works in the lobby and nowhere else...not at the pool or even in the rooms (and we had a room on the 1st floor that was close to the lobby). Pros: The staff was nice, the hotel is close to the falls and the airport (about 15 min to get to either). I'm not sure that it was worth $140 a night, I feel like it should have been more like $100/night. But it served it's purpose. Also, it says the hotel is kid friendly, but I think that should read more like "kids only". My friend and I appeared to be the only people there without kids. So, just know that going in.
My family stayed here at the end of August 2017 for 4 nights. We paid extra to be in the newly renovated wing and the room was very nice, clean, with plenty of storage and comfortable bathroom. The shower glass door showed signs of very poor fixes and the door hinges (all four of them) showed dried glue over dried glue over mold... Although everything functioned perfectly, it just didn't look nice at all. The common areas of the hotel are nice, new and clean. The games area with ping pong and pook were a hit with my kids and very accessible. The swimming pools are extremely nice with several options and warm water (some afternoons got a bit cold, being winter in Brazil). After the whole day walking and touring, a pool swim was mandatory for the family and we thoroughly enjoyed it. The pool bar had extremely bad and slow service (but the foo was actually very good and not so expensive). As we arrived at the hotel around 4pm, we wanted a snack before dinner and order 4 salads and 4 burgers - we were at the time the ONLY guests at the bar and the food took 1 hour and 15 minutes. The Evening buffet was ok with plenty of choices and some Brazilian favorites - ideal for families. It is also handy to have a shopping center right in front of the hotel, all you have to do is cross the street to have access to shops and a food court. The hotel is located very near to the Brazilian Iguazu falls (around 8/10 min drive only). To go to the Argentinean side you must cross the bridge and go through inmigration services, delaying the cross (takes around 35 / 45 min). As a read in previous review, if you go there NOT expecting a 5 star luxury accommodation, you will enjoy yourself at the hotel. I would certainly return there with my family !
Keep in mind that this place is NOT a five stars resort, doesn't matter what they advertise. With this information, you will not be disappointed. Old rooms, dirty bathtubs and less than average food. The pools are fine and the best part of the hotel. If you are going there just to visit the falls and be away all day, then would be okay to stay at Mabu. But, if you want to enjoy a vacation in a resort: please, save your money and run away from this place.
Even had been for conference, I could realize that the hotel is very comfortable for any situation, for business or for vacation, special with kids. Hope I can be back there on holidays next time and use more the thermal beach and others facilities. Very comfortable room.
I stayed at this hotel for 5 nights with my family. The room was big and clean, but the TV image was very poor. There was not enought towels when we arrived. The breakfast, lunch and dinner was very nice, but the place has a lot of big tables for 8 people, so at the rush hours you needed to share the table with other people.
I have stayed in this resort when it was first opened over 20 years ago.Since then it has only improbved and is still adding .Wonderful kitchen ,a new building with spacious rooms with two queen or king beds: easily fits 2 adults and 2 children.They have special group of entertainers that take care of the children and offer different activities even in the evening.As the hotel is built on thermal springs there are 2 jacuzzies and then three more pools adjacent and you can go from one till the fourth one just sliding from one to the next one.They are building now another complex that will include some kind of beach and a beach park installation.Highly recommended If back to Iguaçu fAlls will probably go back to this hotel in spite of many other being build on the same road that goes from airport to city center.Well located just midway between the entrance of the park and downtown.
I stayed at this hotel with my family so we had 2 rooms. Unfortunately my experience was not good. Towels look very tired Window didn't lock Phone didnt work Bathroom tiles are broken Breakfast is served on a very ugly room with green and yellow table cloth I didnt use the pool or restaurant here as i am pretty sure it would be a disgrace I paid about £300 for 2 nights a room for 2people and it was really a disappointment
I stayed in This hotel for 3 nights. It is a really nice resort! Staffs are friendly and helpful. The pools are really nice , there is a lake that you can go fishing there! Haha! The only problem is that there is no free water in the room! But crossing the street is a new small shopping mall where you can buy water! I had one dinner in the restaurant of the hotel which was really good. Breakfast is also very good.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Cataratas Avenue, Mabu Thermas Grand Resort is adjacent to Catuai Palladium Shopping Center and within a mile (2 km) of Adrena Kart. This 362-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a free water park. It's near the airport and also close to Iguassu Boulevard and Bottega Churrascaria Show.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at Brasserie 4 Estacoes, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
The 362 rooms are air-conditioned and have an array of amenities, including minibars, phones, and desks. Guests can expect free WiFi and 26-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries.
Mabu Thermas Grand Resort features a full-service spa, 2 outdoor pools, and a free water park. Self parking is offered for BRL 19.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 3081 reviews