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Crossland Fort Worth - Fossil Creek

2.0 out of 5.0

Recent guest reviews

It was full of crack heads. I felt undafe. It was dirty and old. We didn't even stay and couldn't get our money back. Just bad all the way around. Very unsatisfactory

requested a smoking room was told that smoking rooms were no longer available there. only given one new set of towels while there for 4 days, had to sign a slip of paper stating i got a new set of towels when i did. there was no house keeping and the front office was always closed. had to call an outside number to get anyone to come up, even then, it was always hold on i'll look and they never returned or came by your room. no trash can in the room the entire stay and was requested over 3 different occasions. blankets and sheets were all stained.

After driving 1300 miles, I arrived at the hotel only to find out that they had rented out my room and that my reservation through Orbitz would not be honored.

awful. had reservations office was closed and would not answer the courtesy phone. had to sleep in my truck. went to the office at 7:00 was told to come back at 11:00. finally got in a room with no towels or toilet paper. it was full of dead and live roaches. especially the microwave. room was just plain nasty. there description of the hotel does not inform you that you have to bring your own toilet paper and towels. they told me i would get a free room for all thee problems. all they did was not bill me for the night i couldn't get in the room i reserved. this does not equal free room. distract manager was to call me and i have not heard from him. it just got worse.

room was the size of my laundry room at home.cabinet had tape holding it together. bathroom fan\light roared. ceiling light hummed.room smelled .very disappointing..would never do again.

When I entered in,I smell some dirty,maybe it rain outdoor,but in the room there were some smell with mustiness.

HAD NO PROBLEMS FIRST TIME N HILE FEMALE WORKING FRONT DESK WAS GREAT

It was amazing! And it was clean and staff was friendly

The people were very laid back, the office is super small. The room was fine, had a little kitchenette, the price was perfect and it was close to Billy Bob's. HOWEVER, it did have *inappropriate* stranger hairs in the shower. The cleaning staff should be a bit more thorough. Also, it was hard finding our rooms, they didn't give directions, and the signs that state where you need to go are only in select areas, which we didn't even go by when we were first looking for it. Not all the room numbers are in order, so organization could definitely be improved. There is a Waffle House across the parking lot.

the hotel was horrible.the bed was broke down.the bathroom was not cleaned,the dishes was nasty in the sink.

very clean hotel and friendly staff priced very good would recommend it to anyone

at the last minute i was informed that thanksgiving was back on and i needed a room. within minutes i was able to check in and get some rest.

The cost of a motel is a good value but you get what you pay for basically um no car no breakfast elevators very slow to break down room sir average at best the TVs 1994 basically

Do not stay here whatever you do! I was supposed to stay a week at this hotel and didn't even stay an hour. There are spiders and spiderwebs as you wait for the elevator, the staff is rude. We got into the hotel room and it is dingy and gross. I pulled back the sheet to inspect the mattress, as is my standard process in entering a hotel room, and was met immediately with urine stains and a huge cigarette burn. The sheets were thin and uncomfortable as well. I thought we might be able to make it through the night as we were all exhausted, but I started breaking out in hives after 5 minutes. I'm allergic to mold and I believe this room was full of it. I called the booking website to try to get my money back and we left the hotel. We ended up staying in the hotel immediately behind it, but worlds better in quality. The hotel staff say that there's crime in the area, from the people who stay at the gross hotel and they get frequent car break-ins do to the guest who are there as well. I wouldn't stay here if it was free.

Good hotel to stay at, rooms have more than I expected them to have, sink, microwave, stove, dishes, fridge, utensils…

Had burn holes on bed cover. Bed was very hard. Hotel staff very nice. Was worried about car in parking lot. Would not recommend.

The hotel was awful! It was unclean, no remote for the TV [...] I didn't get a queen or king bed I ended up with a full size bed that was very uncomfortable. [...] I know I will never stay or recommend Crossroads to anyone, not even my worst enemy. I want a refund of the over payment.

Room was okay. No coffee or coffee maker. Air Conditioner not working, Indoor lighting flickered all night. I would not recommend and I will not visit this hotel again!!

3804 Tanacross Drive Fort Worth TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Fossil Creek, Crossland Fort Worth - Fossil Creek is 2.3 mi (3.7 km) from Golf Club Fossil Creek and within a 10-minute drive of Iron Horse Golf Course. Each of the 121 rooms at this hotel includes a kitchenette, a refrigerator, and a microwave. Sundance Square and Bass Performance Hall are also within a 15-minute drive of this Fort Worth hotel.


Rooms

The 121 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and desks. Weekly housekeeping is available.


Property features

Guests of Crossland Fort Worth - Fossil Creek enjoy free WiFi in public areas, express check-in, and laundry facilities. You can put free parking to good use if you drive. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area.

Room options

Studio 1 double non smoking

Full 1 | Sleeps 2

Studio 1 double smoking

Full 1 | Sleeps 2

Studio 2 double smoking

Full 2 | Sleeps 4

Studio 2 queen non smoking

Queen 2 | Sleeps 4

Guest reviews for Crossland Fort Worth - Fossil Creek

Everyone (5) Couples (2) Business (1) Family (6) Other (3) Friends (1)
1

horrible.

Everyone

It was full of crack heads. I felt undafe. It was dirty and old. We didn't even stay and couldn't get our money back. Just bad all the way around. Very unsatisfactory

By , from dallas on Sep 11, 2017

Review comment responded on Sep 15, 2017

Shawna; we apologize for the inconvenience of your stay. We would like to resolve this issue. Please contact our hotel directly so that we may discuss further

3
Everyone

requested a smoking room was told that smoking rooms were no longer available there. only given one new set of towels while there for 4 days, had to sign a slip of paper stating i got a new set of towels when i did. there was no house keeping and the front office was always closed. had to call an outside number to get anyone to come up, even then, it was always hold on i'll look and they never returned or came by your room. no trash can in the room the entire stay and was requested over 3 different occasions. blankets and sheets were all stained.

By on Aug 28, 2017

Review comment responded on Sep 1, 2017

We apologize for any inconvenience.

1

very disappointed

Everyone

After driving 1300 miles, I arrived at the hotel only to find out that they had rented out my room and that my reservation through Orbitz would not be honored.

By on Jan 27, 2017

1

what a waste

Everyone

awful. had reservations office was closed and would not answer the courtesy phone. had to sleep in my truck. went to the office at 7:00 was told to come back at 11:00. finally got in a room with no towels or toilet paper. it was full of dead and live roaches. especially the microwave. room was just plain nasty. there description of the hotel does not inform you that you have to bring your own toilet paper and towels. they told me i would get a free room for all thee problems. all they did was not bill me for the night i couldn't get in the room i reserved. this does not equal free room. distract manager was to call me and i have not heard from him. it just got worse.

By , from FT. WORTH TX on Dec 29, 2016

1

needs to be repaired

Everyone

room was the size of my laundry room at home.cabinet had tape holding it together. bathroom fan\light roared. ceiling light hummed.room smelled .very disappointing..would never do again.

By on May 2, 2016

3

water trip

Families

When I entered in,I smell some dirty,maybe it rain outdoor,but in the room there were some smell with mustiness.

By on May 20, 2015

5

great customer service

Families

HAD NO PROBLEMS FIRST TIME N HILE FEMALE WORKING FRONT DESK WAS GREAT

By on Feb 13, 2015

5

fantastic getaway

Singles

It was amazing! And it was clean and staff was friendly

By on Sep 4, 2014

3

eh, it's alright for a night

GetawayWithFriends

The people were very laid back, the office is super small. The room was fine, had a little kitchenette, the price was perfect and it was close to Billy Bob's. HOWEVER, it did have *inappropriate* stranger hairs in the shower. The cleaning staff should be a bit more thorough. Also, it was hard finding our rooms, they didn't give directions, and the signs that state where you need to go are only in select areas, which we didn't even go by when we were first looking for it. Not all the room numbers are in order, so organization could definitely be improved. There is a Waffle House across the parking lot.

By on Aug 8, 2014

1

birthday

Families

the hotel was horrible.the bed was broke down.the bathroom was not cleaned,the dishes was nasty in the sink.

By on Jun 2, 2014