Rude girl named maria at front desk. The older gentleman manager was nice.
Upgrading Hotel, Staff is Awesome ! Very Solid Property.
Great thank you.
I most liked the location. I wasn't sure if plastic water bottles and newspapers were being recycled. On my first morning, Sunday, housekeeping was in a rush to remove the used towels in the room.
location
It’s in a great location and clean but property very run down and front desk staff.not welcoming
Property in a nice and clean area, easy access. There were nobody to attend on the front desk upon my arrival I had to touch the bell several times. I got an extra deposit charge of $28 for potential damages to the room, it supposed to release back in 5 days; in other words I'm a potential violator until I proof the opposite.
it was clean, I don't and won't wear a mouth muzzle. and they didn't require it. So I like that.
pool, parking
Staff was helpful and very nice. But needed to ask for my room to vacuumed and left over trash in my room. Internet was down for a day so working was impossible.
The Airport hotel doesn't offer shuttle after 10pm, which is when many planes are still arriving. They also only run on the hour which means when there are 12 people some are asked to sit on the floor because their van holds less people after they removed a seat. The place holds a strange odor which I am guessing could be from the 1980's carpet. Lower level water vending machine, out of order, our floor vending machine takes your money and dispenses nothing.
The hotel was in a good location. It was closing to shopping, the airport and the beach.
Best Western Airport Inn is located within a few miles (5 km) of JetBlue Park at Fenway South and Legends Golf and Country Club. This 106-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Guests of Best Western Airport Inn have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle at scheduled times for USD 10 per room one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Rude girl named maria at front desk. The older gentleman manager was nice.
Upgrading Hotel, Staff is Awesome ! Very Solid Property.
Thank you for your feedback. We strive to make your stay a memorable one. Hope to see you again soon
Great thank you.
Thank you for your feedback, we strive to make your stay a memorable one. We hope to see you again soon.
I most liked the location. I wasn't sure if plastic water bottles and newspapers were being recycled. On my first morning, Sunday, housekeeping was in a rush to remove the used towels in the room.
Thank you for your feedback, we strive to make your stay a memorable and will take your concerns into consideration. We hope to see you again soon.
location
Thank you for your feedback
It’s in a great location and clean but property very run down and front desk staff.not welcoming
Thank you for your feedback, we strive to make your stay a memorable one and will take your concerns into consideration. We hope to see you again.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 239-561-7000. Sincerely, Guest Services Guest Services Best Western Airport Inn