It’s in a great location and clean but property very run down and front desk staff.not welcoming
Property in a nice and clean area, easy access. There were nobody to attend on the front desk upon my arrival I had to touch the bell several times. I got an extra deposit charge of $28 for potential damages to the room, it supposed to release back in 5 days; in other words I'm a potential violator until I proof the opposite.
it was clean, I don't and won't wear a mouth muzzle. and they didn't require it. So I like that.
pool, parking
Staff was helpful and very nice. But needed to ask for my room to vacuumed and left over trash in my room. Internet was down for a day so working was impossible.
The Airport hotel doesn't offer shuttle after 10pm, which is when many planes are still arriving. They also only run on the hour which means when there are 12 people some are asked to sit on the floor because their van holds less people after they removed a seat. The place holds a strange odor which I am guessing could be from the 1980's carpet. Lower level water vending machine, out of order, our floor vending machine takes your money and dispenses nothing.
The hotel was in a good location. It was closing to shopping, the airport and the beach.
staff was not trained properly it appears. confussed it seemed
This property is old and dirty. I really wish orbitz would have been honest about this property. I really do deserve a refund for the hpw dirty and run down this place is i only stayed because i was stuck. I took pictures to prove it.
Handicapped parking was convenient. Right in front.
Close to airport, safe, clean, quiet. Fair price, good breakfast, pool. Mattresses are not of the best quality, which surprised me a lot. Even lower class motels are usually equipped with better beds.
Best Western Airport Inn places you within 3 miles (5 km) of popular attractions like JetBlue Park at Fenway South and CenturyLink Sports Complex. This 106-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:00 AM.
Best Western Airport Inn's 106 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.
Guests of Best Western Airport Inn have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
It’s in a great location and clean but property very run down and front desk staff.not welcoming
Property in a nice and clean area, easy access. There were nobody to attend on the front desk upon my arrival I had to touch the bell several times. I got an extra deposit charge of $28 for potential damages to the room, it supposed to release back in 5 days; in other words I'm a potential violator until I proof the opposite.
Thank you for your feedback, we strive to make your stay a memorable one and will take your concerns into consideration. We hope to see you again soon.
it was clean, I don't and won't wear a mouth muzzle. and they didn't require it. So I like that.
Thank you for the feed back.
pool, parking
Thank you for the feed back.
Thank you for your feedback.
Staff was helpful and very nice. But needed to ask for my room to vacuumed and left over trash in my room. Internet was down for a day so working was impossible.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
The Airport hotel doesn't offer shuttle after 10pm, which is when many planes are still arriving. They also only run on the hour which means when there are 12 people some are asked to sit on the floor because their van holds less people after they removed a seat. The place holds a strange odor which I am guessing could be from the 1980's carpet. Lower level water vending machine, out of order, our floor vending machine takes your money and dispenses nothing.
Thank you for your feedback, we regret not meeting your expectations. We hope you'll give us another chance to make your stay a memorable one.
The hotel was in a good location. It was closing to shopping, the airport and the beach.
Thank you for your feedback, we strive to make your stay a memorable one. We hope to see you again soon.
Thank you for your feedback
Thank you for your feedback
Thank you for your feedback, we strive to make your stay a memorable one and will take your concerns into consideration. We hope to see you again.