Nice hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The hotel is in a very convenient location and close to the airport. The staff is very helpful and friendly. The room is very clean. A bit more clenliness can be done with elevators.

This is my third visit at this hotel. First visit was great but seem to be getting worse. Need some maintenance and improvements. Room smells bad and breakfast is the same everyday. I got sick eating the same breakfast everyday and the eggs tasted like soap

Room was fine, with advertised amenities. Recommended without qualification. Front desk personnel were a huge plus, handling every issue/question flawlessly.

Shuttle took an hour to pick us up.....claimed he came through twice. The supposedly third time we had to literally foot chase him down so he would not bypass us. Hotel evening staff was VERY rude. The morning staff was more pleasant & apologetic of our situation. I DO NOT recommend this hotel.

Stayed before our cruise Great hotel. Will definitely stay again and recommend it to friends for a quick overnight.

Good overall. Not enough help at check in. Room was clean. Walking distance to resteraunts and mall.

Very good hotel before and after cruise,clean great staff

Nice pool and bar area. Shuttle took an hour to pick us up at the airport. Then check in took another hour standing in line. Maybe because it was a Friday before many cruise lines sailed

Hotel is convenient to airport and cruise ships. Its an older building so room entry is on outside which is only downside.

This hotel was nothing to write home about. We just wanted a place to sleep before our cruise. It was acceptable. Staff was very friendly and polite.

The entire hotel needs a good cleaning. Handle on hair dryer so dirty, had to wash it before we could use it.

The front desk staff was excellent, very friendly, courteous, efficient and accommodating.

Unfortunate for me I arrived to Miami without making the necessary accommodation plans beforehand and was redirected to this hotel through Orbitz. For starters, I know the theory of supply and demand and with my travel date being a busy weekend in Miami hotel prices were extremely exorbitant. Upon entering the front desk of the hotel, I was greeted by a very loud and unprofessional squwacking from the manager's office which continued for the period of my check-in process. I was booked for a room with two double beds and although the check in process was almost smooth I proceeded to my assigned room only to meet a room occupied by two men. I called to the front desk to advise them if the situation and was asked to proceed back to the front desk to return the keys. With 3 large suitcases and as a sole individual I advised the representative that I felt inconvenienced and would not return to the front desk which was too long of a walk being on the third floor at 12:30 am I felt it only right to have hotel personnel accompany me to a new room with rooms keys. She told me ok, she would try and find someone. A short while later, the same clerk who checked me in I explained the situation and he asked me if I needed a room with two double beds or would a king size be ok? I told him at that time it didn't matter because it was so late I just needed to go to bed after a day of jet lag. I was escorted to a room a short distance away and I told him my disdain of the hotel and instead of

We requested new sheets, like we always have when we go to hotels, the room attendant insisted the room had new sheets, '" ok ok fine but can i get new sheets " finally she brought us a sheet and a table cloth. A TABLE CLOTH.

We stayed twice this past weekend, before and after a cruise. Once over night, the second we hung out for the entire day as we had a later flight. Hotel staff very welcoming both times. Great pool area to hang out. Really enjoyed our stay.

Well checking in was OK the lady at the front desk was warm and welcoming. she hold some of my personal items for me so I could have get something to eat. When I got to my room which was on the ground floor the door was kinda jam so u had to apply some force to get it open. The bed was neat the room was nice and the ac was amazing . my only two bad experience was the the coffee maker had a use coffee bag in it and it had mold all over it. And the shower. Floor felt like it was about to cave in under my foot and the water in the shower was going down the drain very slowly like it was clogged up.

Very bad and dirty property, not well maintained, and bad service