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Quality Inn & Suites Airport/Cruise Port South

2.5 out of 5.0

Recent guest reviews

Well checking in was OK the lady at the front desk was warm and welcoming. she hold some of my personal items for me so I could have get something to eat. When I got to my room which was on the ground floor the door was kinda jam so u had to apply some force to get it open. The bed was neat the room was nice and the ac was amazing . my only two bad experience was the the coffee maker had a use coffee bag in it and it had mold all over it. And the shower. Floor felt like it was about to cave in under my foot and the water in the shower was going down the drain very slowly like it was clogged up.

Very bad and dirty property, not well maintained, and bad service

very good, debarked cruise ship, shuttle picked us up and even though we were there at 11 am; and check in is 3, they had rooms ready for us.

Rooms clean the pool was fantastic. Very close to Dunkin' Donuts. Staff was great very helpful and incredibly friendly. Did get a call from a scammer trying to get my credit card info but otherwise had a fantastic stay

Just a quick overnight before our cruise. Transfer from the airport was convenient and transfer to the ship was an important inclusion. We even had the hotel pick us up from port to take us to the airport at the end of the cruise. The location was close to restaurants and the breakfast provided was adequate.

Had stayed here on several occasions.Very convenient to be picked up at airport and taken to cruise port the next day.

Arrived at the hotel about 12:30 pm and waited in line to check in. We were told that it would be about 1-2 hrs and that they would call me on my cell phone. I understand that check in was listed as 4 pm. After waiting for about 3 1/2 hrs and checking several times with the check in staff, we were told that they are still cleaning rooms. Close to 5 pm, we checked again and were told that the room with the king bed was still being cleaned, so we took the next available 2 double bed unit. After getting in the room, I found that the remote control for the TV did not work. Thinking it was just the batteries, I used my own without success. So I went to the front desk with my remote and was told that someone from housekeeping would bring me a new one. This was about 5:30 pm. Waiting for about 1 hr and went to dinner. Upon return about 7:45 pm.the remote was still on the bed and nothing had happened. I went back to the front desk and again I was told that the housekeeper would come up, since his office was on the 2nd floor. Finally, I got a new remote that worked.

Hotel complimentary picks up at airport and takes you to cruise port which is a nice perk for out of towners. Hotel staff very pleasant and professional. Would highly recommend this hotel.

Fair tarif, proper location for airport use. Staff helpful and nice.

Free transportation to airport/cruise terminal. Convenient for overnight/transfer stay

The hotel was ok. For the price it was not worth it. The shuttle service from the airport was terrible.

Had a wonderful time touring the town went to the beach went to Joe's Crab Shack I enjoyed my stay

The comfortable bed and great customer service did not make up for the fact that my feet were bitten up like crazy by bugs! There were bugs all over the sink and coffee maker...

Floors were very dirty. Bathroom floor was filthy.

Hotel de paso para una noche. Bien ubicado. Lobby bonito. Habitaciones viejas, no muy limpias. Como a casi todos estos hoteles les falta una buena remodelación y buen mantenimiento

Water boiler was broken and management said it wouldn't be fixed for 3 days. So shower was cold. Soap scum on soap dish in shower and I think housekeeping forgot to leave soap (or I couldn't find it). Also, I accidentally left something in room... I called and they patched me to housekeeping who won't return my call. Airport shuttle was unmarked (doesn't say Quality Inn) so listen for the guy shouting "Quality".

Awesome. The beds were comfortable. Friendly staff ( Franchesca). They have waffles and scramble eggs.

Location was good with lots of shopping and near by airport and beaches. Noticed bed bugs after check out. Hotel needs to control beg bugs, it's horrifying

Everything was pretty much ok, besides the hotel staff wasn't informative about nothing such as where's your room located on the premises, when and what time the shuttle run, so if you don't ask oh well.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Quality Inn & Suites Airport/Cruise Port South

Everyone (26) Couples (68) Business (19) Family (26) Other (12) Friends (8)
2

ok hotel

Everyone

Well checking in was OK the lady at the front desk was warm and welcoming. she hold some of my personal items for me so I could have get something to eat. When I got to my room which was on the ground floor the door was kinda jam so u had to apply some force to get it open. The bed was neat the room was nice and the ac was amazing . my only two bad experience was the the coffee maker had a use coffee bag in it and it had mold all over it. And the shower. Floor felt like it was about to cave in under my foot and the water in the shower was going down the drain very slowly like it was clogged up.

By , from nassau bahamas on Aug 20, 2017

1
Everyone

Very bad and dirty property, not well maintained, and bad service

By on Jul 7, 2017

4

convenient hotel for airport and cruise ships;

Everyone

very good, debarked cruise ship, shuttle picked us up and even though we were there at 11 am; and check in is 3, they had rooms ready for us.

By on May 31, 2017

5

very nice place

Everyone

Rooms clean the pool was fantastic. Very close to Dunkin' Donuts. Staff was great very helpful and incredibly friendly. Did get a call from a scammer trying to get my credit card info but otherwise had a fantastic stay

By on Apr 24, 2017

4

overnight stay

Everyone

Just a quick overnight before our cruise. Transfer from the airport was convenient and transfer to the ship was an important inclusion. We even had the hotel pick us up from port to take us to the airport at the end of the cruise. The location was close to restaurants and the breakfast provided was adequate.

By , from Kentucky on Mar 20, 2017

4

close to airport and easy travel to cruise port

Everyone

Had stayed here on several occasions.Very convenient to be picked up at airport and taken to cruise port the next day.

By , from BC Canada on Mar 7, 2017

2

slow responses from staff

Everyone

Arrived at the hotel about 12:30 pm and waited in line to check in. We were told that it would be about 1-2 hrs and that they would call me on my cell phone. I understand that check in was listed as 4 pm. After waiting for about 3 1/2 hrs and checking several times with the check in staff, we were told that they are still cleaning rooms. Close to 5 pm, we checked again and were told that the room with the king bed was still being cleaned, so we took the next available 2 double bed unit. After getting in the room, I found that the remote control for the TV did not work. Thinking it was just the batteries, I used my own without success. So I went to the front desk with my remote and was told that someone from housekeeping would bring me a new one. This was about 5:30 pm. Waiting for about 1 hr and went to dinner. Upon return about 7:45 pm.the remote was still on the bed and nothing had happened. I went back to the front desk and again I was told that the housekeeper would come up, since his office was on the 2nd floor. Finally, I got a new remote that worked.

By on Feb 1, 2017

5

good location to cruise port

Everyone

Hotel complimentary picks up at airport and takes you to cruise port which is a nice perk for out of towners. Hotel staff very pleasant and professional. Would highly recommend this hotel.

By , from California on Dec 28, 2016

3

very convenient

Everyone

Fair tarif, proper location for airport use. Staff helpful and nice.

By , from Co. on Dec 20, 2016

3
Everyone

Free transportation to airport/cruise terminal. Convenient for overnight/transfer stay

By , from canada on Dec 18, 2016