My air conditioning did not work and I don’t feel that they took it seriously.
We arrived early. The front desk clerk said there were three rooms ahead of ours to get cleaned so it would be about 20 minutes. We had two rooms. It took 2 1/2 hours before our rooms were ready. And, that included many trips to the front desk asking the status. The manager said if I had any questions, I had to call my travel agent. They had snacks available but they were way over priced. The breakfast was fair. We had to wait and wait to get their eggs. I had tried to cancel one room two months ago because one in our party died. They would not cancel it. No compassion. I even had the dealth certificate with me. I won't be going back to that hotel. Not much food within walking distance.
So difficult to find food after breakfast. We didn’t have a car so finding someplace to get lunch or dinner was tough. Property ok but not located well.
Polite and very helpful staff.
Great place
Our family had a great time staying at this hotel, beach is about 15 min drive and location is near many stores.
Staff was rude and no water
Worst shower ever. Would always leak, poor drainage. Never got hot enough. I was in room 201. Better to have a smaller unit that was clean modern and very functional than whatever this thing was. Overpriced as well.
Great for airport proximity. The suites are great because my wife and I need to bedrooms.
We love the people! Every person at this Hotel were very helpful and sweet with us. They made our stay to feel at home! thank you for the kindness and the extra love in every detail.
The hotel and its price was nice
The hotel itself was very nice. The problem we had was with staff. We would have to call daily for fresh towels and to have our room cleaned. The TV did not work upon our check in and we had to wait an additional day to have someone to come look at it.
Nice Location close proximity to I-95 front desk not very friendly lot of confusion on the reservations and cleaning staff rooms were good however doors stuck hard to open
Nice location for my visit.
I like that everyone at the front desk was nice and helpful with my family and me. They accommodated us in a suite with one king and two queens on the second floor. The suite was very outdated for my style but it had everything we needed. I called for toilet paper because one of the rooms was low and they brought within the hour. The breakfast wasn’t bad and it was a little Different each day
Very clean and easily accessible to get around hotel.
Located within a mile (2 km) of K1 Speed, Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port is within 2 miles (3 km) of Dania Pointe. This 3-star hotel has 124 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception on select days.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with pillow menus and down comforters ensure a restful night. Other standard amenities include kitchenettes, refrigerators, and microwaves.
Guests staying at Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
My air conditioning did not work and I don’t feel that they took it seriously.
We arrived early. The front desk clerk said there were three rooms ahead of ours to get cleaned so it would be about 20 minutes. We had two rooms. It took 2 1/2 hours before our rooms were ready. And, that included many trips to the front desk asking the status. The manager said if I had any questions, I had to call my travel agent. They had snacks available but they were way over priced. The breakfast was fair. We had to wait and wait to get their eggs. I had tried to cancel one room two months ago because one in our party died. They would not cancel it. No compassion. I even had the dealth certificate with me. I won't be going back to that hotel. Not much food within walking distance.
So difficult to find food after breakfast. We didn’t have a car so finding someplace to get lunch or dinner was tough. Property ok but not located well.
Polite and very helpful staff.
Great place
Our family had a great time staying at this hotel, beach is about 15 min drive and location is near many stores.
Staff was rude and no water
Worst shower ever. Would always leak, poor drainage. Never got hot enough. I was in room 201. Better to have a smaller unit that was clean modern and very functional than whatever this thing was. Overpriced as well.
Dear Dana, Thank you so much for taking the time to write a review on our property. However, I am sorry to hear that we did not meet your expectations. We hope to have the opportunity to serve you once again.
Great for airport proximity. The suites are great because my wife and I need to bedrooms.
Dear Zachary, Thank you for your recent stay with us. However, my sincere apologize for any inconvenienced you may have experience. We hope to have the opportunity to service you again.