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Aparthotel

Eden by the Beach

2.0 star property

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Photo gallery for Eden by the Beach

A hotel with a curved facade, a canal, and a boat dock.
Beach/ocean view
Beach nearby, white sand
A modern hotel room with a bed, a dining area with a glass table and white chairs, a ceiling fan, and a cityscape view.
Classic Single Room, Patio (Eden 2203) | Iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Outdoor Space
  • Parking available
  • Business services

Explore the area

View in a map
3020 Seville Street, Fort Lauderdale, FL, 33304
  • Place, Fort Lauderdale Beach
    ‪1 min walk‬
  • Place, Sebastian Street Beach
    ‪4 min walk‬
  • Place, Las Olas Beach
    ‪8 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Penthouse, 2 Bedrooms, Partial Ocean View (Eden 2301)

Classic Penthouse, 2 Bedrooms, Partial Ocean View (Eden 2301) | Living area

Classic Penthouse, 2 Bedrooms, Partial Ocean View (Eden 2301)

  • Partial ocean view
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1101)

Living area

Classic Studio, Patio (Eden 1101)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio, Beach View (Eden 1102)

A modern kitchen with white cabinetry, a dining area with a table, and a large window overlooking a parking area with a GMC truck.

Classic Studio, Patio, Beach View (Eden 1102)

  • Beach view
  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1103)

A hotel room with a bed, a ceiling fan, an air conditioning unit, a window with blinds, a painting on the wall, and a small table with a lamp.

Classic Studio, Patio (Eden 1103)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, 1 Queen Bed, Patio (Eden 1104)

A bedroom with a bed, a nightstand, a lamp, and artwork on the walls.

Classic Studio, 1 Queen Bed, Patio (Eden 1104)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1105)

Classic Studio, Patio (Eden 1105) | Iron/ironing board, free WiFi

Classic Studio, Patio (Eden 1105)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1106)

A modern hotel room with a large bed, a ceiling fan, a small kitchenette, and a bathroom visible through an open door.

Classic Studio, Patio (Eden 1106)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1107)

Classic Studio, Patio (Eden 1107) | Bathroom | Hair dryer, towels, soap, shampoo

Classic Studio, Patio (Eden 1107)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1201)

Classic Studio, Patio (Eden 1201) | Iron/ironing board, free WiFi

Classic Studio, Patio (Eden 1201)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1202)

A hotel room with a bed, a desk with a computer, a microwave, and a television.

Classic Studio, Patio (Eden 1202)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1203)

A modern bedroom with a bed, a ceiling fan, a flat-screen TV, and a window with curtains.

Classic Studio, Patio (Eden 1203)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1204)

Classic Studio, Patio (Eden 1204) | Iron/ironing board, free WiFi

Classic Studio, Patio (Eden 1204)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1205)

A modern hotel room with a bed, a dining area with a glass table and white chairs, a ceiling fan, and a cityscape view.

Classic Studio, Patio (Eden 1205)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 1206)

A bedroom with a bed, a nightstand, a chair, a ceiling fan, and a window with blinds.

Classic Studio, Patio (Eden 1206)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Single Room, Patio (Eden 2101)

Classic Single Room, Patio (Eden 2101) | Living area

Classic Single Room, Patio (Eden 2101)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Single Room, Patio (Eden 2102)

Classic Single Room, Patio (Eden 2102) | Living area

Classic Single Room, Patio (Eden 2102)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 2103)

Classic Studio, Patio (Eden 2103) | Iron/ironing board, free WiFi

Classic Studio, Patio (Eden 2103)

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 2104)

A modern, well-lit room with a bed, a sofa, a coffee table, and a TV.

Classic Studio, Patio (Eden 2104)

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 2105)

Classic Studio, Patio (Eden 2105) | Iron/ironing board, free WiFi

Classic Studio, Patio (Eden 2105)

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Studio, Patio (Eden 2106)

Classic Studio, Patio (Eden 2106) | Iron/ironing board, free WiFi

Classic Studio, Patio (Eden 2106)

  • 524 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, Patio (Eden 2107)

Studio, Patio (Eden 2107) | Iron/ironing board, free WiFi

Studio, Patio (Eden 2107)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Single Room, Patio (Eden 2201)

Classic Single Room, Patio (Eden 2201) | Living area

Classic Single Room, Patio (Eden 2201)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Single Room, Patio (Eden 2202)

A modern apartment with a living room, kitchen, and dining area.

Classic Single Room, Patio (Eden 2202)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Single Room, Patio (Eden 2203)

A modern hotel room with a bed, bedside tables, a desk, and a kitchenette.

Classic Single Room, Patio (Eden 2203)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Single Room, Patio (Eden 2204)

Classic Single Room, Patio (Eden 2204) | Iron/ironing board, free WiFi

Classic Single Room, Patio (Eden 2204)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Fort Lauderdale

Located in East Fort Lauderdale, Eden by the Beach is within a 5-minute walk of Fort Lauderdale Beach and within 15 minutes of other popular attractions like Las Olas Beach. This 25-room aparthotel welcomes guests with in-room amenities like furnished balconies, dining areas, and microwaves.
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What's nearby

  • Fort Lauderdale Beach - 1 min walk - 0.1 miles
  • Sebastian Street Beach - 4 min walk - 0.3 miles
  • The Gallery at Beach Place - 6 min walk - 0.4 miles
  • Las Olas Beach - 8 min walk - 0.4 miles
  • Bahia Mar Marina - 20 min walk - 1.1 miles

Getting around

  • Fort Lauderdale Station - 12 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Lona Cocina Tequileria - ‬4 min walk
  • ‪Rock Bar - ‬9 min walk
  • ‪Casablanca Cafe - ‬2 min walk

About this property

Eden by the Beach

Eden by the Beach features free WiFi in public areas, a 24-hour business center, and express check-out. Self parking is offered for USD 30 per night. Multilingual staff is on hand to answer questions. This smoke-free aparthotel also has a vending machine.
Each apartment is heated and features a furnished balcony or patio and 2 bathrooms, and there's space to spread out with a dining area. Guests can expect to find free WiFi. Other standard amenities include a microwave, an oven, and an ironing board. Housekeeping is available on request.

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  • Free WiFi
  • Air conditioning
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Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Oven

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Furnished balcony/patio

Laundry

  • Coin laundry

Work spaces

  • 24-hour business center
  • Coworking space

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 50 lbs per pet
  • Fee: USD 100 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Multilingual staff
  • Vending machine
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs and cats only
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 350 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • Housekeeping fee: USD 110 per stay; may vary based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What's there to see within easy reach of Eden by the Beach?

This aparthotel is situated in East Fort Lauderdale within a 10-minute walk of Fort Lauderdale Beach and Las Olas Beach. You'll also find Las Olas Boulevard and Port Everglades within a short drive.

How much does it cost to stay at Eden by the Beach?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Eden by the Beach on Jul 15, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Eden by the Beach?

Yes, uncovered parking is offered for USD 30 per night with in/out privileges. You'll find a max of 1 space per unit.

Does Eden by the Beach include a casino on the premises?

No, Eden by the Beach doesn't have a casino.

Will I find an indoor pool at Eden by the Beach?

No, there is no indoor pool at this aparthotel.

Does Eden by the Beach have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Eden by the Beach have a restaurant that serves breakfast?

No, Eden by the Beach doesn't have a restaurant that serves breakfast.

Will Eden by the Beach allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Eden by the Beach for a fee of USD 100 per accommodation, per stay.

Does Eden by the Beach have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Eden by the Beach?

The closest major airport to Eden by the Beach is Fort Lauderdale-Hollywood Intl. Airport (FLL), which is 6.9 mi away (25 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 23.8 mi away (42-minute drive).

Are there rooms with balconies that I can book at Eden by the Beach?

Yes, every apartment at Eden by the Beach comes with a furnished balcony/patio and some offer beach views.

Eden by the Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 20 out of 48 reviews
Rating 8 - Good. 6 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 6 out of 48 reviews
Rating 2 - Terrible. 11 out of 48 reviews

7.0/10

Cleanliness

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samuel

Liked: Amenities, property conditions & facilities, communication
Overall a great it’s a great stay with beach access
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was exactly what we needed! The room was clean. Amenities were sufficient. We loved how close to the beach and restaurants we were. We wish the daily parking wasn't so expensive but our stay at Eden was perfect!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Annmarie

Liked: Cleanliness, communication, listing accuracy
It was a perfect little room and parking. Conveniently located near the beach, restaurants, shops and entertainment. We never had to worry about driving or parking somewhere. We could leave our car at the apartment and walk everywhere. It was never noisy. It was a perfect stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, room comfort, communication
Property is fairly well maintained, all appliances work, pool was kept fairly clean, no issues with having my dogs there, and the best part it waa just half a block away from the ocean. Great value.
Stayed 22 nights in Nov 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, room comfort, communication
Parking easy & secure. Excelent communication & customer service.
Stayed 6 nights in Nov 2025
Verified

4/10 Poor

Yahya

Disliked: Amenities, communication
Combination wring to get in tight parking space
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Kristen

Liked: Cleanliness, property conditions & facilities
Location is amazing, bed was comfortable and they have a cute set up, but with no one present, it is challenging to speak with anyone or get a towel. However, being a block from the beach, makes it worth it
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Nikeisha

Disliked: Cleanliness
Room was dusty and moldy. Couldn’t wvent stay 1 night. Requested partial refund and never received a response
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

David F

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
THE PICTURE YOU SEE OF THE HOTEL IS MISLEADING!!!!! This hotel was built in the 1950's. It reminded me of the type of hotel you would find yourself in Tijuana if you were on the run. It was updated by the lowest bidder who was asked to cut his price by half. It is damp, your clothes will smell of damp. AC doesn't work well. But room is clean, location is good and very safe area. No staff there, your room doesn't get made up till you leave. Relatively quiet except if you have clog dancers above you such as we did, fortunate they didn't go on all night. Good if you know what to expect.
This is the hotel NOT the one in the MISLEADING picture on orbitz. Plus parking cost 30.00 a day extra.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Anita Kathleen

Liked: Amenities, communication
Disliked: Cleanliness
Nice small and elegant hidden treasure nestled in a sweet place next to the beach! I think it would be nicer if you could hide the garbage cans and I wasn’t a fan of the coffee condiments but Im not too picky. I love the palm trees and the large coconuts on the grounds! The landscaping is beautiful and unique and the small pool is a hidden gem under the palms. And I found a giant chess game in the back! I love the great shower with plenty of very hot water when needed. It was a steal for the price! Overall, I’m very pleased. Thanks!
Amazing piece of heaven on earth!
Very fun!
Beautiful landscape
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Lasha

Liked: Cleanliness, amenities, property conditions & facilities
Smell of wetness in walls, only 1 wash cloth, hot tub has no water.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

francisco

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This is a rip off. Can’t check in till 1pm. Pool is disgusting. Roaches on property. Will not let you have a refund. Pictures are of 3 different properties to fool you. Do not stay here!
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Samuel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The staff werent even there for the weekend on check in, they didnt send the email with info on how to check in until i was on the phone for an hour with expedia. Then the place smelled awful, like they febreezed it to try and make it smell better, the bed was damp and musty, shower was cold, terrible 0/10 DO NOT GO HERE.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Howard

Disliked: Cleanliness, amenities, communication
Cons- cockroaches and ants everywhere all the time Very small and allways damp even with the fan on the towel cant get fully dry since its so damp in the room. Super small and had no chair of any kind so you have to sit on thr floor or bed( i called and asked why no chair and after 2 days someone came by and gave me a dirty lawn/pool chair for the room. Parking fee wasnt clear and had to send a credit card to the hotel since they have no front desk and they charged 30 dollars per night so thats a hit i didnt expect. Pros- its near the beach.
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Kathryn Joan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
THE ROOM SMELT SO BAD WE COULD NOT STAY AND HAD TO RENT ANOTHER HOTEL FOR OUR VACATION. The room had such a foul odor it was unbearable like sewer and musky rotten linens. There was absolutely not even close to an ocean view as listed, you opened the door to view the backside of another building. It also offered parking for $30 but did not say where said parking was located and in front of the location said no parking and only could find parking 2 blocks away. They did not refund even though we did not stay.
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Shizhong

Disliked: Cleanliness, amenities, communication
There is no onsite staff. Emails asking for toiletries were ignored. Pass code to the only lounge doesn’t work. Email asking it was ignored. There is no chair in the room. Coffee maker diesnt work. TV remote doesn't work. Moldy smell in the room clouth hangers ate brojen or flimsy.
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, communication
These people are scammers. I showed up at 7pm to the hotel and could not get a hold of anyone and none of my paperwork for check-in was sent at all. Expect the email that morning that morning that said they tried to charge my card and it was declined and they would have to cancel my reservation if they didn’t get it. (Bank did not decline the charge and I was no where close to missing the check in window.) I spent hours with yall trying to figure this out after calling and leaving 3-4 voicemails after they didn’t answer. To 4 1/2 hours later they finally answered (for which I had already gotten another hotel) It took me threatening to call the cops on them for them to be any help and they waved the deposit because of it. Totally unacceptable and unprofessional worst hotel experience I’ve ever had
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Samantha

Liked: Cleanliness
Disliked: Communication
The power in the room went off and on throughout the entire stay, lights would go off, tv, and outlets all stopped working. We immediately noticed this when we arrived and reached out to the provided contact. We were told to wait 45 minutes for someone to come fix the issue about 4-5 times and it was never fixed the entire trip. We got ready in the dark. Bathroom light was the only one working. Videos of the electrical issue were documented and we were continually told the issue was “fixed” we left at 6am with absolutely no power, because it went out the entire trip. We charged our phones at Starbucks, would not recommend. Our refund is still “under review” which is absurd. They refused to offer us a refund, a change in the room, or any accommodation other than days of “someone will fix it” with no hope. The maintenance man was very sweet and helpful, he admitted that the electrical issue was above his knowledge, as he was general maintenance. No one reached out to us to see if the issue was fixed, or how we were doing. We waited the majority of our trip on hold with the front desk, and emailing video after video of no power and lights and tv flickering on and off. I have never experienced such poor communication and customer service. This was a fire hazard, had we been able to stay elsewhere, and a refund was offered, we would of left. Financially paying for two hotels was not in our travel budget.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Jahnna

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
The room was beyond neglected! Do not trust this company. We only settled for this room because we are renovating our home and just need a place to rest our heads. I believe they put us in this room because we had a prior incident with stay hospitality so they put us in the worse room in this nice hotel. The room and hallway was musty, the shower pan felt like it may collapse and it makes a weird noise if you step in the middle. I only weigh 135 and I feel like I would have fell thru. The TV did not work. The AC sounded as if someone was about to break down the door. You can hear it from down stairs. The only AC that made noise. The entire room floor, appliances and furniture gets soaked when you shower. I don’t know why and I don’t know how. AND the towels eww. I dried my body off and was filled with pet hair. What a nightmare. Before I got here I tried to get a refund because I did not want to stay with this company stay hospitality. They wouldn’t allow it. I had just stayed with them for 5 nights in a prior place. That hotel was full of mold they had to move me but it took them 2 days. I ended up getting severely sick. I requested to see the room at Eden to ensure I wouldn’t get sick from them again. I was given so much resistance. I am SEVERELY allergic to mold. I was previously bedridden for 2 years due to mold exposure. This company made me feel like they did not care about my health or well being. Take heed with this STAT HOSPITALITY.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Jussi

Huone huonossa kunnossa. Wc-pytty irti, lisäksi vessan vetämiseen kuuluva
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jason

Stayed 8 nights in Mar 2026
Verified

2/10 Terrible

Lucila

Disliked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

JUAN ALBERTO

Liked: Communication
Disliked: Listing accuracy
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Madison

Stayed 1 night in Mar 2026
Verified

4/10 Poor

Richard

Stayed 1 night in Feb 2026

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