Hotel Malaspina3.0 out of 5.0
Recent guest reviews
We got a terrific Easyjet deal, about £140pp for 3 nights b and b inc flights to Pisa. Unbelievable value. The hotel was so much better than we expected with generous sized room, comfy superking sized bed, a fridge, large wardrobe and a very decent continental breakfast. The reception chap who greeted us was superb and so helpful but other staff on the desk, not so. Never seen the point of working in the service industry if you're not willing to give the very best service you can. Go do another job, if you can't be bothered to be nice. Having said that I must have dropped a gold earring in our room and the maid found it and put it prominently on the desk. Thank you to that lady. One disappointment was that they advertised a bar area, but it was dark, cold and they had no drink! Well, we did order a gin and tonic the first afternoon which they just about managed to serve but after that, there was no more alcohol available. No wine, beer, spirits, nothing; just a line of empty spirit bottles left on show. Shame as we would have spent some money with them had the area been warm and welcoming and had they actually had some drinks to sell! Sort out the bar area and the attitude of some of the reception staff and you have a great little hotel.
Very close to the heart of Florence. 10 minutes walk to the sights and train station. Hotel overlooks a large square of grass and trees, surrounded by majestic Florentine buildings. Very large double room & ensuite. Very comfortable. Very clean. Excellent customer service. We would definately stay again.
Firstly, we had to request over four times for toilet paper. The hotel management are very careless. The room service wasn't done and we found our room's door open once. Instead of apologising they kept insisting that it was normal. They shut the main doors after midnight and we had to wait 15 minutes outside because I had to call the hotel to wake someone up. There are alot of other hotels nearby. Please be careful.
We have just returned from a short break at the Malaspina and wanted to share what wonderful customer service we received. On arrival we were informed that they had no running water but had arranged for us to be moved to a sister hotel for the evening and even provided and paid for a taxi to take us there. We were looked after so well at both hotels and would recommend The Malaspina to all. Thank you so much For a wonderful stay.
Six couples stayed three nights for a short city break. The hotel was just right: good value, welcoming, spacious and in easy reach of the main attractions. The breakfast was fine- a simple continental cold buffet with a good range of items.
stayed here for 4 nights last week plus points ..nice breakfast...minus points...not very central...not a nice area...not very clean ...we had a very poor room on the 2nd floor...the reception staff where very polite but the lady in the dining room needs to learn some manners ..very rude on 2 occasions ...very dodgy area on a night and very noisy...usually enjoy our stays in italy but not this time,,,
Old and poorly maintained hotel. The cleaning item also leaves something to be desired. In the bathroom items such as soap and toilet paper were placed when we requested Very basic breakfast. Some staff were very grumpy. I regretted choosing this hotel. I do not recommend!
Stopped here on a city break , ideally situated in centre of Florence 5 minutes into the centre on foot and 5 minutes walk from the main station, breakfast is served in the normal continental way , lovely comfortable rooms , well worth the stay !
Stayed here for 4 nights and its a lovely hotel. We had a room tucked away on the 3rd floor so no noise from corridors. That, paired with brilliant black out curtains, meant a good nights sleep. The breakfast spread is good. Only issue we had we our safe key not being in the hotel for the first half of our stay which makes me a little uneasy as i like to have passports and money locked away.
Very very basic, reception staff not friendly or helpful, small room, terrible bed, lots of mosquito bites which I think came through the vents or air conditioning. Breakfast ok, badly laid out, and was really crowded around the food when busy. I would stay elsewhere next time. An ok location, a bit quieter and close to train station.
- Walking distance to Cathedral of Saint Mary of the Flower and Fortezza da Basso
- Free buffet breakfast
- Free WiFi in rooms and public areas
Located in San Lorenzo, Hotel Malaspina is within a 10-minute walk of popular sights such as Fortezza da Basso and Accademia Gallery. This 31-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. It's in central Florence and also a short walk from Cathedral of Saint Mary of the Flower and San Lorenzo Church.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All of Hotel Malaspina's 31 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can expect to find free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bidets. Rooms also include desks.
Guests staying at Hotel Malaspina enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. Valet parking is EUR 25 per night if you plan to drive, or hop aboard the shuttle from the airport to the hotel for EUR 50 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 462 reviews