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C-Hotels Diplomat

4.0 out of 5.0

Recent guest reviews

It has a great location which is close to the train station and Sita bus terminal. There are lots of self service laundry shop nearby. This helped me a lot for my 2-week stay in Italy! :) The interior is stylishly decorated. Rooms are well equipped. The building has two lifts and I had hardly ever waited for more than 1 minute for that XD

Location is across street from Florence SM Novella Station. Walking distance to main tourist attractions. Clean room. Big balcony area but dusty (anyway, we didnt use it). Breakfast average. Overall is good.

When I saw the photos and read the reviews of this hotel I booked it immediately. It seemed to have what I wanted and sure it does. It is conveniently located across Stazione Santa Maria Novella, and within walking distance of Mercato Centrale, Duomo, Uffizi Gallery, Academia Gallery. The hotel staff is very helpful and nice. The rooms are nicely decorated, clean and the bed is very comfortable. The variety of food served at breakfast is good and if you ask they even have gluten free bread.

The hotel's exterior is not attractive, but it is quite modern and nice inside. The staff was very pleasant and the bartender was very patient with our large group. The train/ bus terminal is directly across the street with many shops, restaurants and historical sites within walking distance.

Easy, convenient location across from railroad station, walking distance to Duomo, and only three blocks to car rental agencies. It worked great for our short visit and transfer of transportation from rail to automobile.

Placed in a strategic position near central station and santa maria-novella church,with decent and clean rooms, maybe with one of the better breakfast i `ve ever seen in a 4* hotel and all this in a economic price,you can`t ask more.Also,a few hours after my check in i` ve been asked via mail if i was needing something.After my response they day after added the chair i needed,excellent service the least i can say!!

Stayed during conference over a few days and had an excellent stay. Ideal location, close to all the sites, restaurants and markets. If your travelling by train from Pisa the hotel is literally across from the station. The rooms are a good size and quiet, with friendly staff and housekeeping. The breakfast is amazing, a great choice to suit most tastes. The only improvement could be a larger selection of toiletries in the bathroom, particularly as there was no body lotions. I'd recommend the hotel to ant traveller whether business or pleasure.

Walking distance from Duomo, Arno and highlights of Florence. Next to the station. The staff was very kind and helpful. Good quality of linen and towels, bath amenities included. Beautiful rooms, nice urban design. Delicious breakfast. Parking available with extra charge (30euro per day) Minus : Had to stay with closed window due to constructions on the side of the hotel, the mattress of the bed was kind destroyed (had a dent) so didn't enjoyed the sleep

We stayed here in March this year and were very lucky to have good weather. The hotel is right opposite the station and super close to tram stops. Lots of restaurants and cafes in the vicinity. The rooms are spic and span. The breakfast layout was one of the best we had throughtout our trip. Surprisingly, although the location is at the train station there was close to nil disturbance of any noise. The staff was great too. We had a fabulous stay here.

when we arrived all the rooms were ready for us but the hotel does not have any restaurant. its near Santa Maria Novella, that's the good point. we were there 2 nights and always the reception was the same:| our room had a nice view to the city. the elevator was old and slow.

Via Alamanni Luigi 9 Florence FI

Hotel highlights

  • Walking distance to Cathedral of Saint Mary of the Flower and Santa Maria Novella Basilica and Museum
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Laundry facilities

Located in Historic Center - Downtown, C-Hotels Diplomat is within a 10-minute walk of popular sights such as Santa Maria Novella Basilica and Museum and Fortezza da Basso. Each of the 78 rooms at this 4-star hotel includes a refrigerator, a minibar, and a coffee maker. It's in central Florence and also a short walk from Cathedral of Saint Mary of the Flower and Florence Baptistery.


For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


C-Hotels Diplomat's 78 rooms are soundproofed and provide refrigerators, minibars, and coffee makers. Guests can enjoy free WiFi and LCD TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Safes, phones, and desks are also standard.

Property features

Guests of C-Hotels Diplomat enjoy free WiFi in public areas, a meeting room, and laundry facilities. Parking is EUR 30 per night (EUR 30 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage.

Room options

Double Room Single Use, 1 Twin Bed

Twin 1 | Sleeps 1

Comfort Double or Twin Room, 1 Queen Bed

Queen 1 | Sleeps 2

Economy Double Room, City View

Full 1 | Sleeps 2

Classic Triple Room

Queen 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 208 reviews