Black 5 Florence0.0 out of 5.0
Recent guest reviews
I have never written a review like this. Problem 1. You can’t get in. You can wait for ages, and keep ringing the door bell, but as there is no receptionist, you’re just stuck outside, on the pavement, in the boiling sun. That is until some kind body tells you it’s a self-service place, and they let you in. Problem 2. On gaining entry you are faced with climbing 3 flights of stairs, with all your luggage. No lifts, and nobody to help you. Problem 3. After climbing the stairs, you can’t still get into the hotel, that is until you notice on the door to the hotel, a small packet with your keys in, sellotaped to hotel door. 1 key for main entrance door, 1 key for hotel door, and 1 key for you room. What a security risk. And still nobody around to welcome you. Problem 4. Arriving at your room you notice a nice bread basket with biscuits and jam. Also two pods of coffee. Nice you think, until you realise later, that that is your Breakfast!!! Limited to 1 cup of coffee, and if you are very lucky, there might be a small Croissant left, if you are early enough, in a cardboard box by reception. That’s your breakfast. There is no breakfast room, you have to eat it in your own room, but there is no table to put your plate and cup on. Wonderful experience!!! Problem 5. The shower. All the tile grouting is covered in the soapy scummy residue, that is mixed with body bits. The black gungy stuff is creeping under the glass shower partition. You know what I mean, just horrible and unhealthy. Problem 6. Sloppy and dangerous wiring to a bed side light Problem 7 There is a notice in your room to say they don’t change the sweaty sheets and towels for 7 days. Yuck. I’m glad I didn’t stay that long there. There was never anybody around to complain directly to about these issues. Plus points. A reasonable size room with comfortable bed. Nice furniture, but no table. Its reasonably central, and easy to walk everywhere The receptionist only turned up 10 minutes before we left, to ensure we paid the hotel tax. Carefully consider before you make your own mind up on this place. A bit more effort, and it could be acceptable, but it wasn’t. Oh by the way, it was the most expensive hotel per night that we had booked for our Italy trip
The B&B was very conveniently located within Florence. Make sure to visit Pino's sandwich shop just down the street for some amazing panini's! The B&B breakfast consists of self serve pastries and make your own coffee. Also beware of the room closest to the office area as the sound echoes very loudly into the room making it difficult to relax.
My husband and I were (sadly) only in Florence for one night, but absolutely loved our stay in Black 5 Florence. The entrance is off the street and somewhat inconspicuous but the man who was running the hotel was extremely friendly. The rooms are large and the bed was comfortable. From the hotel, we easily walked to the Pone Vecchio, Cattedrale di Santa Maria and, of course, gelato! In the morning, he had set out croissants and other baked goods, which was a wonderful send off.
A very nice bed & breakfast in central Florence. Our room was very big and clean. We didn't book any breakfast so we were surprised as we got offered the typical italian breakfast with a coffee and a croissant. I can definitely recommend it!
We stayed here for four nights and I must say I was slightly apprehensive after reading some bad reviews after I had booked this hotel. But when we got there it was a pretty easy procedure and we had a lovely room. People complain about the stairs in a lot of reviews and yes there are lots of stairs to get to the actual hotel as its within a residential apartment block, but if you're fit enough to climb the stairs in the home you can definitely manage these. I wouldn't recommend paying for breakfast as this is left on a cake tray for you every day in the reception are. If you're looking for a smart hotel with a 24hr reception then this isn't for you. But if you're like my fiancé and I, it's perfect, they give you a set of keys. One for the main outside door, one for the lift and one for the room. And you are basically left to get on with it. The cleaners come in everyday and do an amazing job. Probably the cleanest room I have stayed in out of many holidays. And the place is right in the middle of bars and restaurant and everywhere is just a walk away. I would definitely stay here again if I was in Florence. Highly recommended!
We arrived, and were very dissappointed, no elevator, no help whatsoever, the person in reception not very friendly. Rooms were ok, breakfast a joke. Florence is a wonderful city. But I do not recommend this hotel.
Very clean, modern, stylish room. Good bathroom lots of hot water, hand wash and shower wash provided, everything you need for a short break. Fridge with complimentary still and sparkling water + fruit juices.
We have been staying there for a few years now and if the welcome and reception is still perfect, the room would need a bit of refreshing. Broken sink and toilets, heating not running properly and a water leak transforming the bathroom in swimming pool...the room was still very nice but I would not recommend the room giving out on the street which can be very noisy...A bit disappointed....
Black 5 is a wonderful place to be in Florence. Rooms are beautiful and staff is superb. Comfort is ensure with free WiFi , air conditioning, TV and fresh continental breakfast every morning. Location is central and walking distance from most signs of Florence. Very good security in the rooms during the stay. Fully recommended to everyone wants a good relaxation in a hidden gem in town.
For those of you that have a problem walking up three sets of steps you might be frustrated. Once you enter the bed-and-breakfast you will be pleasantly surprised What a great experience and a fantastic room. Centrally located. Florence was by far our favorite destination in Italy.
- Walking distance to Basilica of Santa Croce and Bargello
- Free breakfast
- Free WiFi in rooms and public areas
- Laundry facilities
Located in Santa Croce, Black 5 Florence is adjacent to Basilica of Santa Croce and within a 5-minute walk of other popular sights like Bargello. The 6 rooms at this residence include minibars and TVs and guests can enjoy free breakfast. Centrally located in Florence, the residence is also a short walk from Cathedral of Saint Mary of the Flower and Ponte Vecchio.
Free breakfast is included with your stay. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
All 6 soundproofed rooms provide minibars, free bottled water, and safes. 30-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bidets, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Rooms also include desks.
A local mainstay since 1700, Black 5 Florence offers free WiFi in public areas, express check-in, and express check-out. There's discounted offsite parking and limo/town car service. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. This family-friendly residence also has laundry facilities.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 298 reviews