This hotel was interesting, great value, good location close to Santa Croce.
BEWARE, NOT AS DESCRIBED!!! Our room #8 had no telephone, no internet, no alarm clock, the "mini-bar" was an empty fridge with 2 bottles of water over 5 days. There were springs poking out of the top of the mattress. on the right side. The bathroom smelled like urine every time it was closed up, a couple of lights were out and when we asked the front desk to replace the bulbs so we could see better in the dark room, we were told that is not possible. We also asked about a telephone or alarm clock and were told there was nothing they could do to assist us. They are supposed to change the sheets and towels every 3 days; our sheets were never changed as evident by the ink stains and other stains that were always present. Location is the only good thing, other than that a total rip off. I have been to Italy many times and this was the WORST!
Best part about this hotel is its location in the historic part of Florence. Uffizzi, Academia, and Duomo are all easily walkable. Problems we encountered involved missing the check-in window (14:00 - 18:00) by 5 minutes. The English-speaking clerk had left, and we had to wait for the young woman who cleans the rooms and provides breakfast to ride over on her bike. Since she spoke only Italian (and we speak only a few words), we had to postpone most of our questions until the next day. Although the hotel advertises a lift, you have to walk up 1 and 1/2 flights of stairs before you can access it. Not recommended for people with even minor handicaps. Room and bath are small -- even by European standards. No chairs or desk, so we had to improvise to use the in-room internet. Breakfast was ordinary, but without fruit or hot food. There are 4 keys required to progress from the front entrance to your room. Don't try driving yourself, since even the taxis have to follow a convoluted route; and parking is next to impossible.
Located in Santa Croce, Black 5 Florence is adjacent to Basilica of Santa Croce and within a 5-minute walk of other popular sights like Piazza della Signoria. The 6 rooms at this hotel include minibars, TVs, and pillowtop beds.
Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
Guests can expect to find free WiFi and TVs. Bathrooms offer rainfall showers, hair dryers, and bidets, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Minibars, safes, and desks are other standard amenities.
A local mainstay since 1700, Black 5 Florence offers free WiFi in public areas, express check-in, and express check-out. There's free parking and limo/town car service. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. This hotel also has laundry facilities.
This hotel was interesting, great value, good location close to Santa Croce.
BEWARE, NOT AS DESCRIBED!!! Our room #8 had no telephone, no internet, no alarm clock, the "mini-bar" was an empty fridge with 2 bottles of water over 5 days. There were springs poking out of the top of the mattress. on the right side. The bathroom smelled like urine every time it was closed up, a couple of lights were out and when we asked the front desk to replace the bulbs so we could see better in the dark room, we were told that is not possible. We also asked about a telephone or alarm clock and were told there was nothing they could do to assist us. They are supposed to change the sheets and towels every 3 days; our sheets were never changed as evident by the ink stains and other stains that were always present. Location is the only good thing, other than that a total rip off. I have been to Italy many times and this was the WORST!
Best part about this hotel is its location in the historic part of Florence. Uffizzi, Academia, and Duomo are all easily walkable. Problems we encountered involved missing the check-in window (14:00 - 18:00) by 5 minutes. The English-speaking clerk had left, and we had to wait for the young woman who cleans the rooms and provides breakfast to ride over on her bike. Since she spoke only Italian (and we speak only a few words), we had to postpone most of our questions until the next day. Although the hotel advertises a lift, you have to walk up 1 and 1/2 flights of stairs before you can access it. Not recommended for people with even minor handicaps. Room and bath are small -- even by European standards. No chairs or desk, so we had to improvise to use the in-room internet. Breakfast was ordinary, but without fruit or hot food. There are 4 keys required to progress from the front entrance to your room. Don't try driving yourself, since even the taxis have to follow a convoluted route; and parking is next to impossible.
