Double Room
from $104
Black 5 Florence
0.0 out of 5.0
2.3
out of 5
Average Guest Review
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Recent guest reviews
This hotel was interesting, great value, good location close to Santa Croce.
BEWARE, NOT AS DESCRIBED!!! Our room #8 had no telephone, no internet, no alarm clock, the "mini-bar" was an empty fridge with 2 bottles of water over 5 days. There were springs poking out of the top of the mattress. on the right side. The bathroom smelled like urine every time it was closed up, a couple of lights were out and when we asked the front desk to replace the bulbs so we could see better in the dark room, we were told that is not possible. We also asked about a telephone or alarm clock and were told there was nothing they could do to assist us. They are supposed to change the sheets and towels every 3 days; our sheets were never changed as evident by the ink stains and other stains that were always present. Location is the only good thing, other than that a total rip off. I have been to Italy many times and this was the WORST!
Best part about this hotel is its location in the historic part of Florence. Uffizzi, Academia, and Duomo are all easily walkable. Problems we encountered involved missing the check-in window (14:00 - 18:00) by 5 minutes. The English-speaking clerk had left, and we had to wait for the young woman who cleans the rooms and provides breakfast to ride over on her bike. Since she spoke only Italian (and we speak only a few words), we had to postpone most of our questions until the next day. Although the hotel advertises a lift, you have to walk up 1 and 1/2 flights of stairs before you can access it. Not recommended for people with even minor handicaps. Room and bath are small -- even by European standards. No chairs or desk, so we had to improvise to use the in-room internet. Breakfast was ordinary, but without fruit or hot food. There are 4 keys required to progress from the front entrance to your room. Don't try driving yourself, since even the taxis have to follow a convoluted route; and parking is next to impossible.
Hotel highlights
- Walking distance to Basilica of Santa Croce and Bargello
- Free breakfast
- Free WiFi in rooms and public areas
- Laundry facilities
Located in Historic Center - Downtown, Black 5 Florence is adjacent to Basilica of Santa Croce and within a 5-minute walk of other popular sights like Bargello. The 6 rooms at this residence include minibars and TVs and guests can enjoy free breakfast. Centrally located in Florence, the residence is also a short walk from Cathedral of Saint Mary of the Flower and Ponte Vecchio.
Dining
Free breakfast is included with your stay. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
Rooms
All 6 soundproofed rooms provide minibars, free bottled water, and safes. 30-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and bidets, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Rooms also include desks.
Property features
A local mainstay since 1700, Black 5 Florence offers free WiFi in public areas, express check-in, and express check-out. There's discounted offsite parking and limo/town car service. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. This family-friendly residence also has laundry facilities.
Guest reviews for Black 5 Florence
great deal
Couples
This hotel was interesting, great value, good location close to Santa Croce.
the worst ever
BusinessTravelers
BEWARE, NOT AS DESCRIBED!!! Our room #8 had no telephone, no internet, no alarm clock, the "mini-bar" was an empty fridge with 2 bottles of water over 5 days. There were springs poking out of the top of the mattress. on the right side. The bathroom smelled like urine every time it was closed up, a couple of lights were out and when we asked the front desk to replace the bulbs so we could see better in the dark room, we were told that is not possible. We also asked about a telephone or alarm clock and were told there was nothing they could do to assist us. They are supposed to change the sheets and towels every 3 days; our sheets were never changed as evident by the ink stains and other stains that were always present. Location is the only good thing, other than that a total rip off. I have been to Italy many times and this was the WORST!
black 5 -- excellent location; other amenities only fair
Couples
Best part about this hotel is its location in the historic part of Florence. Uffizzi, Academia, and Duomo are all easily walkable. Problems we encountered involved missing the check-in window (14:00 - 18:00) by 5 minutes. The English-speaking clerk had left, and we had to wait for the young woman who cleans the rooms and provides breakfast to ride over on her bike. Since she spoke only Italian (and we speak only a few words), we had to postpone most of our questions until the next day. Although the hotel advertises a lift, you have to walk up 1 and 1/2 flights of stairs before you can access it. Not recommended for people with even minor handicaps. Room and bath are small -- even by European standards. No chairs or desk, so we had to improvise to use the in-room internet. Breakfast was ordinary, but without fruit or hot food. There are 4 keys required to progress from the front entrance to your room. Don't try driving yourself, since even the taxis have to follow a convoluted route; and parking is next to impossible.
