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Recent guest reviews

It was a decent hotel. Only issue I had was I arrived early and asked if it was possible to check in early. Was met with "Check-in is at 3". Trying to clarify if it was possible to get in early, I was once again told "Check-in is at 3". So that was rather unhelpful. Wifi is terrible. Those were the only 2 reasons you didnt get the top score.

They did not give me the room type I paid for and was like sorry you didn’t pay us directly you went thru third party. Would not do anything about the people above us slamming doors or stomping or screaming. Parking is a joke because the folks from the bar and grill take all the parking marked for holiday guys.

Convenient, good location, good parking, nice layout, large room, facility is in good condition. Room wasn't cleaned or even the trash picked up during my entire stay.

Very limited parking. Hotel was going through a renovation so the rooms were still a bit dated.

Room was very big and comfortable, large eat in breakfast area, corridor decor a little dated.

Very nice room/suite Liked having a room with a sofa and chairs instead sitting on the beds.

There was no one at the front desk at check in when we arrived. I waited for a few minutes & finally yelled hello. The receptionist came out of the office and checked us in. We went back to our car to get our luggage and on the way back in through the side door there was a man smoking marijuana outside of the building. Also, there is a bar located beside the hotel and the noise level became very loud at night when trying to sleep. Our overall experience was good and the rooms were very nice and clean.

Staff was very friendly. Everyone be said hello and helped locate some items for us!

A few miles off of l95, but I would stay again. The staff was very friendly. Great value for the money.

IT WAS A PLEASURE TO SPENT 3 NIGHTS AT THIS HOTEL WITH MY FAMILY, VERY PEACEFUL PLACE, VERY KIND PERSSONEL AND A LOT OF STORES NEAR BY.

On a business trip and stayed at this hotel tucked within small shopping center with varied dining and everyday stores nearby. The hotel is small with one slow elevator, however the hotel were extremely helpful. They offer after-hour gatherings with appetizers and breakfast. It is your standard options but a variety was offered for breakfast. Bed was comfortable and room clean.

I had driven for several hours over Friday & worked most of the day Saturday when I finally checked in about 6:30 pm on Saturday evening. I was determined to give my only grandchild a decent 1st birthday party & had a lot to do. I knew that I was going to be very busy & was already very tired. The desk clerk was very understanding & went ahead & offered me a late checkout upon check in. The entire staff was very polite & accommodating. They even let me use their tape from the office when I realized I had forgotten an essential item for wrapping gifts! Good to know that when I come back to my hometown to visit family & friends, I can rely on a nice place to stay with a caring staff.

Checked in late on a weekend, only to find out they share the parking lot with a bar. There was no reserved parking, so I had to park behind the bar. Overpriced for what it was.

We enjoyed our stay. The staff is friendly and the rooms are neat and clean.

Nice place to stay. Staff is friendly and rooms are nice and clean. I would recommend staying and we will return anytime in the area.

I thoroughly enjoyed my stay at this Holiday Inn Motel in Hope Mills, N.C. My room was very comfortable and clean. The staff was friendly and helpful. The room even had a little sitting area! Being able to enjoy breakfast the next morning which was included in the room price was an added bonus. I would definitely stay here again! (J.C.)

We love this hotel, but would recomend requesting a room on the back side of the hotel, it can be a bit noisey on the front side. ( Car alarms, noise trucks in the parking lot.) But overall a very nice hote.

Location was perfect. The pool was not well maintained. Pool was closed the majority of my stay for "cleaning" although there was no sign and the staff didn't know why (gate was just locked). The elevator broke the last day of our trip and again no sign. A sign was put up after I told them that there was no sign. (amazing customer service) *in sarcastic voice* Overall not bad, you get what you pay for. Apparently I did not pay enough.

The hotel is actually very clean and up to date. The room was nice but the pillows were lacking. They were too small and the difference between a soft pillow and a hard pillow was non existent. Also, it would have been helpful to have an additional table in the King room to provide more table top space. Overall, for one over night stay I thought the hotel was in a safe location and I would stay there again.

N Main St Hope Mills NC

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in South View, Holiday Inn Express Hotel & Suites Hope Mills, an IHG Hotel is within a 15-minute drive of Cape Fear Valley Medical Center and Cape Fear River. This 72-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 72 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and safes are other standard amenities.


Property features

Holiday Inn Express Hotel & Suites Hope Mills, an IHG Hotel offers a 24-hour fitness center, a spa tub, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a meeting room, a 24-hour business center, and express check-in.

Room options

Suite, Accessible, Non Smoking (Mobility)

1 Twin Bed | Sleeps 3

Room, Accessible, Non Smoking (Mobility)

1 Twin Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Hope Mills, an IHG Hotel

Everyone (7) Couples (5) Business (1) Family (9)
4
Business Business

It was a decent hotel. Only issue I had was I arrived early and asked if it was possible to check in early. Was met with "Check-in is at 3". Trying to clarify if it was possible to get in early, I was once again told "Check-in is at 3". So that was rather unhelpful. Wifi is terrible. Those were the only 2 reasons you didnt get the top score.

By on Jun 7, 2021

Review comment responded on Jun 10, 2021

Thank you for your review. We’re glad you had a great experience, and hope to see you again soon!

3
Business Business

They did not give me the room type I paid for and was like sorry you didn’t pay us directly you went thru third party. Would not do anything about the people above us slamming doors or stomping or screaming. Parking is a joke because the folks from the bar and grill take all the parking marked for holiday guys.

By on Mar 14, 2021

Review comment responded on Mar 17, 2021

Thank you for your feedback. We will be addressing your concerns.

4
Business Business

Convenient, good location, good parking, nice layout, large room, facility is in good condition. Room wasn't cleaned or even the trash picked up during my entire stay.

By on Feb 21, 2021

Review comment responded on Feb 21, 2021

I'm very sorry about your stay. That is not our normal standards. I will look into this and I hope that you will come and see us again.

4
Everyone

By on Nov 30, 2019

Review comment responded on Dec 5, 2019

Thanks for staying with us!!!

4
Family Business Business

Very limited parking. Hotel was going through a renovation so the rooms were still a bit dated.

By on Jun 11, 2019

Review comment responded on Jun 23, 2019

Sir please be advised that the entire parking lot is available to our guests. Please see front desk on your next stay for any concerns. Thanks for staying with us!

4
Family Family

Room was very big and comfortable, large eat in breakfast area, corridor decor a little dated.

By on Apr 1, 2019

Review comment responded on Apr 18, 2019

Thanks for taking the time to give us a review and thanks for staying with us. We are doing a full renovation at this time, so we are sure you will be pleased with the corridor on your next stay.

5
Everyone

Very nice room/suite Liked having a room with a sofa and chairs instead sitting on the beds.

By , from Illinois on Jul 30, 2018

4

nice hotel to stay in.

Everyone

There was no one at the front desk at check in when we arrived. I waited for a few minutes & finally yelled hello. The receptionist came out of the office and checked us in. We went back to our car to get our luggage and on the way back in through the side door there was a man smoking marijuana outside of the building. Also, there is a bar located beside the hotel and the noise level became very loud at night when trying to sleep. Our overall experience was good and the rooms were very nice and clean.

By on Jul 7, 2018

5

location to family

Everyone

Staff was very friendly. Everyone be said hello and helped locate some items for us!

By on May 25, 2018

4

nice hotel outside of fayetteville

Everyone

A few miles off of l95, but I would stay again. The staff was very friendly. Great value for the money.

By on Oct 27, 2017

Holiday Inn Express Hotel & Suites Hope Mills, an IHG Hotel

3111 N Main St, Hope Mills, NC 28348
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