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Recent guest reviews

Great location, close to airport and shopping. Also serve hot breakfast.

For the price it was not good. No breakfast even though when i book was told there was a breakfast buffet. Staff were rude. I will bestaying at la Quinta inn from now on

I was able to check in between 12 am and 5 am, but the lady that was working had an attitude.

I enjoyed the peace & quiet staff was very friendly. I was able to check out late and that was the best

The breakfast was excellent! Nice, strong wi-fi. Helpful desk workers. The only problem was a shortage of plug is for cars in the parking lot.

our room was only cleaned twice during our week stay.

OK,basice hotel condition. Breakfast hot bacan is good. Location is good. Bed is too soft.

Nice place to stay while in Fairbanks. Location is great and rooms are comfy and clean.

I like that they have breakfast, but every time we stay here there is something wrong. If it's not the a/c to the refrigerator not working, or a dead remote control and last but not least the key doesn't work on the outside door to come in. I had to walk all the way to the front. I don't think I want to keep staying here if things doesn't change.

Nice property, recently updated. Conveniently located near UAF.

The room was clean and the staff was very nice! Most comfortable pillows ever. Definitely recommend.

The rooms are very nice. The staff bend over backward to provide great service. They have a very nice hot breakfast. Their location is near the airport and also close to shopping and restaurants.

It was a little crowded during the breakfast, but overall it was a nice stay.

The room was clean and well appointed. The staff went out of their way to make our stay enjoyable. A very pleasant place to stay. The evening cookies and the hot breakfast were definitely enjoyable additions.

Nice, clean hotel, close to the airport. Very nice staff. Would stay there again.

Nothing unique. For the 5 days we were there.....not 1 single employee greeted us as we passed them in the hall or at the front desk. They looked at us directly in the eyes but no smiles and no acknowledgement whatsoever.

long wait for airport pickup other than that all was great ,front office staff great, breakfast was great ,would stay again

Tvsa Way Fairbanks AK

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • 24-hour fitness center
  • Business center

Best Western Plus Chena River Lodge places you next to Chena River and within a 3 miles (5 km) of Palace Theatre. This 67-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.


Dining

To-go breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

All 67 rooms provide microwaves, refrigerators, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also available. Housekeeping is available once per stay.


Property features

Renovated in 2019, Best Western Plus Chena River Lodge offers a 24-hour gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a computer station, laundry facilities, and a TV in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Chena River Lodge

Everyone (25) Couples (30) Business (8) Family (29) Other (5) Friends (6)
4
Family

Great location, close to airport and shopping. Also serve hot breakfast.

By on Oct 15, 2021

Review comment responded on Oct 17, 2021

Steven, It was a pleasure to host your stay in Fairbanks and offer you the best service possible at the Chena River Lodge. We hope you will return and enjoy another great experience with us again.

2
Everyone

For the price it was not good. No breakfast even though when i book was told there was a breakfast buffet. Staff were rude. I will bestaying at la Quinta inn from now on

By on Jun 2, 2020

Review comment responded on Jun 2, 2020

We are sincerely sorry to hear that you didn't have a good stay with us. Please reach out to our management team at your earliest convenience. We look forward to making this right for you.

5
Family

I was able to check in between 12 am and 5 am, but the lady that was working had an attitude.

By on May 23, 2020

Review comment responded on May 25, 2020

Thank you for taking the time to leave us feedback about your recent stay with us. I'm very surprised to hear about your encounter with one of our employees. I'm sincerely sorry and can assure you this will be addressed right away. I hope you overall had a great stay with us and we look forward to welcoming you back again soon.

5
Family

I enjoyed the peace & quiet staff was very friendly. I was able to check out late and that was the best

By on Mar 24, 2020

Review comment responded on Mar 25, 2020

We're so glad that you enjoyed your quiet and relaxing stay with us! We appreciate your kind words about our amazing staff. We hope to have the pleasure of welcoming you back to our hotel again soon.

5
Everyone

The breakfast was excellent! Nice, strong wi-fi. Helpful desk workers. The only problem was a shortage of plug is for cars in the parking lot.

By on Feb 19, 2020

Review comment responded on Feb 19, 2020

We're happy that you enjoyed our delicious breakfast, high speed wifi, and everything else our hotel has to offer. It sounds like you had some trouble finding a plug in for your car. In the future, please let us know and we will take care of this for you. We appreciate your feedback and hope to see you again the next time you're in town.

4
Everyone

By on Oct 26, 2019

Review comment responded on Oct 28, 2019

Thank you so much for leaving us feedback. I'm glad you enjoyed your stay and we hope to see you again soon.

2
Partner Couples

our room was only cleaned twice during our week stay.

By on Sep 25, 2019

Review comment responded on Sep 25, 2019

I'm sincerely sorry to hear that your room was only cleaned two times during your stay. This is very concerning to hear and will be addressed with our housekeeping team. We appreciate your feedback and look forward to exceeding your expectations in the near future.

4
Family

OK,basice hotel condition. Breakfast hot bacan is good. Location is good. Bed is too soft.

By on Aug 29, 2019

Review comment responded on Sep 3, 2019

Thank you for your feedback about your recent experience with us. I'm glad our location was great for you during your travels and you enjoyed our breakfast. We hope to have the pleasure of welcoming you back again soon.

5
Family Family

Nice place to stay while in Fairbanks. Location is great and rooms are comfy and clean.

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

Thank you for taking the time to write a review. We are thrilled you enjoyed your stay with and look forward to seeing you next time your in town.

5
Everyone

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

Thank you for a perfect rating! It was a pleasure having you as a guest and we can't wait for you to return the next time you're in Fairbanks.

Best Western Plus Chena River Lodge

1255 Tvsa Way, Fairbanks, AK 99709
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