Best Western Plus Chena River Lodge2.5 out of 5.0
Recent guest reviews
We stayed for 7 days and it was a pleasant stay. The room was clean. Bed was comfortable would definitely stay again
I like this hotel. Will stay again next time. Good location, good price, convince.
Was very affordable for everything it included. Staff was very friendly.
We used this hotel to relax until we had to get our 1 am flight. They had free shuttle/taxi service to the airport which was very near. The room was great and the staff was friendly.
we have to thank the staff for waking us up before the dawn, so we enjoyed the incomparable aurora in the back yard of the hotel, much better than we did in the clear summit two days ago at midnight. Breakfast is satisfying. The only drawback is the window cann't open in the room, we love fresh air.
The last time I stayed in Fairbanks it was at a place that cost almost as much for 1 night as I paid for 2 here, and it was decent. This time I stayed at the Best Western Plus Chena River, and it was wonderful. Modern, clean, comfortable, cheap...my boyfriend and I couldn't have been happier! Very nice staff as well.
Breakfast - high carb. Room nice but nothing elaborate. Experience good but not great.
I enjoy this hotel it gives me the location I need to do the things that I do in Fairbanks...
I travel to Fairbanks on a regular basis, I choose this hotel every time. I like the staff and the rooms are always clean.
We needed one night and was a good value. A shuttle would have been convenient but we manged
The room is clean and the staffs are friendly. Really a good choice for traveler to stay.
Nicest staff we have ever encountered. Went above and beyond our expectations. Great location in town, nice new rooms.
The hotel was nice. It was comfortable and large enough. Everything was clean and the staff was helpful and friendly.
I had to pick up my boyfriend from the airport late at night and had asked for a late check out and the girl at the front desk said they dont do that because they are busy in the summer and that if i wanted to check with the head housekeeper in the morning she could let us know if we could check out late. It was spring for one thing and sine i had to get up anyway to contact the lead we just got up and checked out. Also they were not busy, when we checked out there was 2 cars in the whole parking lot and online there were plenty of rooms available and we could have checked out late with no inconvenience to others coming in. I will not stay at this Best Western again. Bad customer service.
We stayed here twice. Once in 2012 and again in 2014. Both times we just flew up, rented a car and stayed here to see the Northern Lights. After the 2012 trip my wife I took, and we went up again with my parents. The hotel is clean and the staff was very polite and helpful, they have Aurora wake up calls if you just want to stay close to the hotel to see the Lights. Which we did one night and all we had to do to see them was walk outside the side door and look up! It is close to the airport and we liked how close it was to a grocery store, waking up at supper time to eat, them napping so we could be up throughout the night it was nice to have the store close to pick up cheap and quick foods.
I like staying here because of the bed! It is not too hard like most hotels. The price is not always the best, but because of the bed, I get it when I can.
Great location. Relatively new facilities. Clean and well maintained. Only thing I missed was not having a comfortable sitting chair in my room--just a small table and straight back chairs. Great value for 3 adults during hight of alaska tourist season
Excellent location, close to the Chena River and several walking trails. conveniently located near shopping. Clean, well-furnished rooms and a good breakfast included
Stayed a week and loved it. Room was nice, clean and quiet! The staff was very friendly and helpful.
Hotel rooms in Alaska tend not to be up to speed as their "outside" counterparts, but this Best Western is on par, if not better than comparable Best Westerns throughout the USA. The staff, room comfort, "freebies" the decor are superb. Check in and out is very quick. Everything worked, towels and beds were super clean and changed upon request. You can not ask for a finer place to stay for the price.
Best Western Plus Chena River Lodge places you within 2 miles (3 km) of Pioneer Park and Pioneer Air Museum. This 67-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's on a river and also close to Palace Theatre and Carlson Center Event Arena.
Start your day off right with a free full breakfast.
All of Best Western Plus Chena River Lodge's 67 individually furnished rooms provide MP3 docks, microwaves, and refrigerators. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free local calls, and ironing boards are also available.
Guests of Best Western Plus Chena River Lodge enjoy features like a fitness center, free WiFi in public areas, and a computer station. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include laundry facilities, a TV in a common area, and an ATM.