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Hotel Santellina

3.0 star property

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Lobby
Standard Double Room, Slope side | Mountain view
Bar (on property)
Bar (on property)
Dinner served

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Restaurant
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Passo Santel, 4, Fai della Paganella, TN, 38010
  • Place, Paganella Ski Area
    ‪1 min walk‬
  • Place, Santel-Meritz Ski Lift
    ‪3 min walk‬
  • Place, Meriz-La Selletta Ski Lift
    ‪24 min walk‬
  • Airport, Bolzano (BZO)
    ‪51 min drive‬

Room options

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Basic Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

  • Garden view
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Triple Room

  • Garden view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Comfort Triple Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed

Comfort Quadruple Room

  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Fai della Paganella

Hotel Santellina places you next to Brenta Group and Santel-Meritz Ski Lift. This 40-room, 3-star hotel welcomes guests with conveniences like free breakfast, a terrace, and dry cleaning/laundry services.

What's nearby

  • Paganella Ski Area - 1 min walk - 0.0 miles
  • Santel-Meritz Ski Lift - 3 min walk - 0.2 miles
  • Paganella Fun Park - 7 min drive - 1.6 miles
  • Lake Molveno - 12 min drive - 8.1 miles
  • Lake Caldaro - 41 min drive - 30.4 miles

Getting around

  • Mezzocorona Station - 25 min drive
  • Bolzano Airport (BZO) - 58 min drive

Restaurants

  • ‪La Stua - ‬6 min drive
  • ‪Pasticceria Dolci Note - ‬6 min drive
  • ‪Ristorante Pizzeria al Picchio Rosso - ‬8 min drive
  • ‪Caffé Centrale - ‬6 min drive
  • ‪Bar Ristorante Le Rindole di Miori e Perli - ‬6 min drive

About this property

Hotel Santellina

At Hotel Santellina, guests have access to free WiFi in public areas, a terrace, and laundry facilities. A stay here includes free offsite parking. Front-desk staff can assist with tours/tickets and dry cleaning/laundry. Additional amenities include a picnic area and a garden.
21-inch TVs come with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Safes, phones, and desks are also standard.

Similar properties

Indoor pool, outdoor pool, sun loungers
Solea Boutique & Spa Hotel
Fai della Paganella
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
9.6 out of 10, Exceptional, 89 reviews
$382 nightly
The price is $427
Jun 28 - Jun 29
Total with taxes and fees
Solea Boutique & Spa Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 5 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 8.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 40.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 40.00 (up to 18 years old)
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 8.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-8 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santellina Fai della Paganella
Santellina Fai della Paganella
Santellina
Hotel Santellina Hotel
Hotel Santellina Fai della Paganella
Hotel Santellina Hotel Fai della Paganella

Frequently asked questions

Is free cancellation available at Hotel Santellina?

Hotel Santellina offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Santellina?

This hotel in Fai della Paganella is within a 10-minute walk of Paganella Ski Area and Santel-Meritz Ski Lift. You'll also find Paganella Fun Park and Meriz Ski Lift within a short drive.

Is there parking available at Hotel Santellina?

No, there isn't parking at the hotel but you'll find free parking.

Does Hotel Santellina feature a casino at the property?

No, Hotel Santellina doesn't have a casino.

Will I find an indoor pool at Hotel Santellina?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Santellina?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a garden view.

Does Hotel Santellina have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Santellina have a restaurant that serves breakfast?

Yes, Hotel Santellina serves free buffet breakfast from its restaurant.

Will Hotel Santellina allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Santellina for a fee of EUR 5 per pet, per day.

Does Hotel Santellina have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Santellina?

The closest major airport to Hotel Santellina is Bolzano Airport (BZO), which is about 23.7 mi away.

Are there rooms with balconies at Hotel Santellina?

No, there aren't any guestrooms with balconies at Hotel Santellina.

Hotel Santellina Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione dell'hotel, molto vicino alla seggiovia che porta alle piste da sci. La camera sembrava nuova (probabilmente appena ristrutturata) e il personale é stato sempre cordiale e disponibile. Non ho mai pranzato né cenato in hotel, ma per quanoto riguarda la colazione non mi é dispiaciuta (molto buone le brioches).
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Personal sehr freundlich. Guter Service. Zimmer etwas alt eingerichtet, mit Teppich, kleiner Fernseher. Andere Zimmer waren besser eingerichtet mit Laminat etc. Scheint so als würde man sukzessive renovieren. Lage: etwa zwanzig Minuten von der Autobahn, oben auf dem Berg.
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Ale

Disliked: Cleanliness, property conditions & facilities, room comfort
Abbiamo prenotato una stanza tripla per Il ponte di Pasqua. Arriviamo in tarda serata e il ragazzo alla reception ci accoglie in modo gentile;la reception si presenta rinnovata nell’arredo e pulita. Corridoi che portano alle stanze con moquette vecchia e sporca. Stanza datata, arredamento anni 70 malandato, lenzuola bucate, polvere ovunque .Bagno con sanitari e piastrelle che ormai hanno fatto il loro corso, scotch da pacchi su una piletta di scarico del bagno forse per evitare fuoriuscite di cattivi odori.Notte passata su un materasso vecchio e scomodo con molle cigolanti, con la colonna sonora di vicino di camera che russava sonoramente. Porte di carta velina che trasmettono tutti i rumori del corridoio. La ski room è una box/magazzino freddo , non riscaldato e senza asciuga scarponi. Colazione : disarmante. Vedi foto che allegate: siamo scesi alle 8 e 5 e abbiamo trovato 5 fette di mortadella ( non a testa!!) , formaggio, due brioche vuote e marmellatine monopozione. Manca l’acqua da bere, la macchina del caffè e delle bevande calde non fuziona, e pur essendoci un'altra macchina disponibile nel bar annesso all'hotel non viene utilizzata. Dopo la non-colazione abbiamo cambiato struttura. Molto fuorviante l'aspetto esterno, sembra una struttura nella media e quasi ben tenuta. Il prezzo può invogliare, ma dopo questa esperienza ve lo sconsiglio vivamente. Difficile credere che in Trentino ci sia un hotel come questo.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Struttura un pó datata per un 3 stelle, ma pulito e confortevole. Cucina con poca scelta di piatti. Non ho consumato la prima portata e ho dovuto pagare a parte la birra che accompagnava il secondo.
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
ottima posizione, le stanze molto antiche e scarse di conforts. pessime
Stayed 2 nights in May 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Nonostante la buona volontà del personale ,Hotel completamente da ristrutturare ,qualità prezzo decisamente non conveniente. Comitiva di stranieri decisamente rumorosa. colazione cannibalizzata da comitiva straniera, caffe e capuccino sembravano acqua colorata come anche l'aranciata in polvere.comunque colazione scadente. allo stesso prezzo si trova decisamente di meglio.
Verified

4/10 Poor

roby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto scarso

Soggiorno di una sola notte, bagno allagato , cena scarsa e deludente il buffet idem siamo scesi dopo mezz’ora dall apertura (19:30) completamente vuoto. Colazione mediocre
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2018