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Recent guest reviews

We stayed at this hotel for one night. Upon arrive the room did not look cleaned from previous stay. We turn on the water in the shower it came out black. Would not recommend this hotel. Very outdated rooms have not been updated in a long time had a moldy smell and neighbor was horrible as well nothing around you would want to walk to.

The place is stuck in 1984. Old and needs a good cleaning. The room was oddly set up, no plugs anywhere near the bed, bathroom dirty, and the entire time I was there I had no hot water. Soon as I walked in the lobby I saw nothing but dirt and everything needed cleaned

This property definitely needs updated. I was in one room, only to find out the TV didn't work and neither did the room telephone. I had to repack everything and go to a different room. Once i was settled in this room, i discovered the air conditioning didn't work. I couldn't get any local channels on the TV and half the other channels wouldn't come in. This experience was frustrating to say the least.

Beds in room squeaked with every move. Ceiling tile in bathroom lifted up/caving in. Polite staff and easy check in/out

Bed was very uncomfortable and facility overall very dated. I didn’t think there were “tube” TVs still out there! Avoid rooms on the street side especially on the weekend as it is very noisy. Had an issue with the AC after check in and the handyman was gone for the day so we had to change rooms. Staff was very curteous.

Dirty and unpleasant atmosphere. Very pricey for what you get.

Well all I can say is that upon entering the garage I got a very uncomfortable feeling but went in and checked in anyway... the front desk clerk was friendly and did a wonderful job but still feeling uneasy went up and checked our room out . Got off the elevator and it was creepy feeling to say the least... I felt like we were only one on floor and we checked our room even though it seemed cleaned but not a comfortable feeling... we left and needless to say without saying anything we ended up going else where and renting a room ... they need updates and something to make you feel like you don’t have to sleep with one eye open... I trusted my gut cause it is usually right... sorry Avalon

Front desk staff was friendly and helpful,,,, didn't like that the ice machines on most floors didn't work and no tv remote in the room

Hotel in SERIOUS need of updates and painting. We walk in to this grand lobby and check in with a super sweet girl and then just went down hill from there. Other employee is answeing phone, covering the phone talking about how this customer is on their 'creeper' list...just what you want to hear when checking in with 2 little kids. Finally park and get in the elevator (which you have to go up stairs to get to) and the elevator finally comes...only 1 works and it stops on EVERY floor. Finally get up to the 6th floor and the room is subpar at best. You have to apparently request a mini fridge, bed was horrible, sheets were paper, rooms were stained and wallpaper was ripped. The ceiling had a huge yellow water stain, which gave the room a musty smell. My oldest daughter went over to look out the window and the wooden window frame was literally crumbling. Best part of the whole stay was sharing horror stories of the other guest waiting for the elevator. Blood and urine on sheets, no blankets, no towels...you name it, we heard it. We joked when we left telling our kids to 'waive goodbye to the hotel amd say never see you again!' Because we undoubtedly wont be back.

This place is a shell of what used to be. Poorly repaired cieling leaks moldy bathroom one set of elevators been broken for who knows how long and the other barely working. What hotel still has tube non high def TVs? Dirty covers over steel chairs in breakfast area. Breakfast is a joke. The list is endless.

Over all we enjoyed our stay. The tub nozzle was very hard to pull out to activate the water

I checked out a few hours after checking in due to finding a Bed Bug crawling across the bed. I was so upset that i just checked out. Front Desk clerk offer to switch my room , but i was so upset that i just checked out. No plans to ever stay there again.

This is an absolutely atrocious hotel. Do not stay here...the price might be tempting, but you'll regret it. This ownership of this hotel has not invested a single dollar towards maintenance, aesthetics, cleanliness or upgrades since the day the hotel was built. This hotel needs to be torn down and started over. The lobby entrance in the parking garage is disgusting, the shower was missing a drain plug, no-one made up out room during the day, there was no spare bedding in the room, the breakfast was sub-par, the A/C didn't work, the shower was cold! Disgraceful!

Will definitely be staying again can't wait to come back

Convenient. Safe. Effiently operated by a very nice staff. Location downtown can't be beat. Stayed there many times in the last few months and always satisfied

I get there getting ready to close for renovation, since that’s the case they should be charging WAY WAY WAY less for there rooms. For $20 more bucks could have stood at an UPDATED hotel near the water. No hot water at certain times, toilet needed extra time flushing, tv VERY VERY old & remote didn’t work, breakfast a joke. A plus? Parking and that’s about it.

Staff was friendly but man, the parking was not clearly labeled, the elevator was "acting up" my husband and I almost saw someone get slashed in half trying to get in the elevator because it apparently doesn't have a sensor to see/feel a person is in the way. I think everything in our room was held together with drywall screws. Wallpaper coming of the wall? Drywall screw. The light switch/outlet in the bathroom was basically falling out of the wall. We couldn't get hot water at all. I'm glad we only had to be there one night. Even that was too much. And the breakfast gross too. Everything was cold and rubbery.

Room Access Door is not working properly. Every time I need to change access cards.

W 10th Street Erie PA

Hotel highlights

  • Close to Bayfront Convention Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Nightclub

Avalon Hotel & Conference Center places you next to Erie Playhouse and Warner Theater. This 150-room, 3-star hotel has free in-room WiFi along with free self parking and a nightclub.


Rooms

The 150 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Desks are also included.


Property features

Guests staying at Avalon Hotel & Conference Center enjoy a nightclub, free WiFi in public areas, and a garden. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a banquet hall, wedding services, and a TV in a common area.

Room options

Superior Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Avalon Hotel & Conference Center

Everyone (24) Couples (6) Business (2) Family (9)
1
Partner Couples

We stayed at this hotel for one night. Upon arrive the room did not look cleaned from previous stay. We turn on the water in the shower it came out black. Would not recommend this hotel. Very outdated rooms have not been updated in a long time had a moldy smell and neighbor was horrible as well nothing around you would want to walk to.

By on Jul 20, 2021

Review comment responded on Jul 25, 2021

Dear guest, We sincerely apologize that you did not have a pleasant experience at our hotel. We are investigating your complaints and take your feedback very seriously. Thank you,

1
Everyone

The place is stuck in 1984. Old and needs a good cleaning. The room was oddly set up, no plugs anywhere near the bed, bathroom dirty, and the entire time I was there I had no hot water. Soon as I walked in the lobby I saw nothing but dirt and everything needed cleaned

By on Jul 18, 2021

Review comment responded on Jul 18, 2021

Here at the Avalon, all of our staff take pride in the cleanness of our building. The rooms may be dated but they are clean. Any issues or concerns brought to the attention of any of our staff are immediately addressed and corrected. Given the opportunity to do so, our staff would and do everything to make sure that you would have been satisfied with your stay.

1
Everyone

By on Dec 7, 2019

Review comment responded on Dec 16, 2019

Dear Guest, We are sorry the hotel did not meet your expectations. Your feed back is greatly appreciated.

1
Everyone

This property definitely needs updated. I was in one room, only to find out the TV didn't work and neither did the room telephone. I had to repack everything and go to a different room. Once i was settled in this room, i discovered the air conditioning didn't work. I couldn't get any local channels on the TV and half the other channels wouldn't come in. This experience was frustrating to say the least.

By on Oct 8, 2019

Review comment responded on Oct 10, 2019

Dear Amelia, thank you for your review. We apologize that the hotel was not able to fulfill your expectations and I can assure you that we have looked into the matter. Marion Guest Relations

3
Partner Couples

Beds in room squeaked with every move. Ceiling tile in bathroom lifted up/caving in. Polite staff and easy check in/out

By on Oct 2, 2019

Review comment responded on Oct 7, 2019

We are pleased to hear that you enjoyed the staff and checking in and out process, we will relay that message to them. We will be addressing the other concerns you mentioned with appropriate staff. Thank you for your feedback.

3
Partner Couples Family

Bed was very uncomfortable and facility overall very dated. I didn’t think there were “tube” TVs still out there! Avoid rooms on the street side especially on the weekend as it is very noisy. Had an issue with the AC after check in and the handyman was gone for the day so we had to change rooms. Staff was very curteous.

By on Sep 7, 2019

Review comment responded on Sep 11, 2019

Dear Guest, we appreciate your feedback on your last stay with us and are happy to hear that you liked our staff. It is strange to hear that you thought our beds were uncomfortable as we usually get a lot of compliments for them. Please understand that there is little the hotel can do about noise from outside, we are after all downtown. Marion Guest Relations

3
Family

Dirty and unpleasant atmosphere. Very pricey for what you get.

By on Aug 12, 2019

Review comment responded on Aug 15, 2019

Dear Guest, Thank you for your feedback. We are sorry to hear that the hotel wasn't able to fulfill your standards. Please remember that you chose to come to Erie during the busiest time of the year so prices are higher.Nevertheless we were still the cheapest property in town. Marion Guest Relations

2
Partner Couples Family

Well all I can say is that upon entering the garage I got a very uncomfortable feeling but went in and checked in anyway... the front desk clerk was friendly and did a wonderful job but still feeling uneasy went up and checked our room out . Got off the elevator and it was creepy feeling to say the least... I felt like we were only one on floor and we checked our room even though it seemed cleaned but not a comfortable feeling... we left and needless to say without saying anything we ended up going else where and renting a room ... they need updates and something to make you feel like you don’t have to sleep with one eye open... I trusted my gut cause it is usually right... sorry Avalon

By on Aug 5, 2019

Review comment responded on Aug 7, 2019

Dear Guest, thank you for your detailed feedback. It is unfortunate to hear that you did not feel safe at our property as I can assure you we have 24/7 security. Nevertheless it sounds like you made a good decision for yourself and went somewhere that suits you better. Marion Guest Relations

4
Everyone

Front desk staff was friendly and helpful,,,, didn't like that the ice machines on most floors didn't work and no tv remote in the room

By on Aug 3, 2019

Review comment responded on Aug 7, 2019

Dear Guest, thank you for your feedback. It really motivates us. Our ice machines are located on floors 3,4 and 5 and usually work if they are not empty. Marion Guest Relations

3
Everyone

By on Aug 3, 2019

Review comment responded on Aug 7, 2019

Dear Guest, thank you for your feedback. We are pleased to hear that you enjoyed your time with us. Marion Guest Relations

Avalon Hotel & Conference Center

16 W 10th Street, Erie, PA 16501
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