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Best Western Plus Hotel Excelsior

Hotel in Erfurt with a full-service spa and free breakfast

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Photo gallery for Best Western Plus Hotel Excelsior

Exterior
Lobby
Free breakfast
Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity
Superior Room, 1 Double Bed, Annex Building (Quiet Location) | Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Bahnhofstraße 35, Erfurt, TH, 99084
  • Place, Kramerbrucke
    ‪9 min walk‬
  • Place, Erfurt Christmas Market
    ‪11 min walk‬
  • Place, Erfurt Cathedral
    ‪12 min walk‬
  • Airport, Erfurt (ERF)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Twin Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room) | Hypo-allergenic bedding, in-room safe, blackout drapes

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds (Cozy Sitting Corner)

Suite, 2 Twin Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 2 Twin Beds (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location) | Hypo-allergenic bedding, in-room safe, blackout drapes

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Erfurt

Located in Erfurt Old Town within a 5-minute walk of Angermuseum, Best Western Plus Hotel Excelsior is within a 15-minute stroll of Neue Mühle. This hotel has 77 rooms and welcomes guests with conveniences like free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Erfurt Puffbohne Cabaret - 8 min walk - 0.4 miles
  • Kramerbrucke - 9 min walk - 0.5 miles
  • Erfurt Christmas Market - 11 min walk - 0.6 miles
  • Erfurt Cathedral - 12 min walk - 0.7 miles
  • Zitadelle Petersberg - 16 min walk - 0.9 miles

Getting around

  • Erfurt Central Station - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 15 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Willy B. - ‬2 min walk
  • ‪Café Polo - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Don Giovanni - ‬2 min walk

About this property

Best Western Plus Hotel Excelsior

Hotel in Erfurt with a full-service spa and free breakfast
Guests of Best Western Plus Hotel Excelsior enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 20 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

What's there to see close to Best Western Plus Hotel Excelsior?

This hotel is situated in Erfurt Old Town, just steps from Angermuseum, and within a 10-minute walk of Kramerbrucke and Erfurt Puffbohne Cabaret. You'll also find Gildehaus and Erfurt Christmas Market less than a mile away.

Will I be able to park at Best Western Plus Hotel Excelsior?

Yes, parking is offered for EUR 20 per day. Electric car charging is also available for guests.

Is a spa located at Best Western Plus Hotel Excelsior?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Best Western Plus Hotel Excelsior feature a casino?

No, Best Western Plus Hotel Excelsior doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel Excelsior?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Hotel Excelsior?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and a full-service spa.

Are there hot tubs at Best Western Plus Hotel Excelsior?

No, but this hotel does have a sauna.

Does Best Western Plus Hotel Excelsior feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Hotel Excelsior serves free breakfast from its snack bar.

Will Best Western Plus Hotel Excelsior allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Hotel Excelsior for a fee of EUR 15 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Hotel Excelsior?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Plus Hotel Excelsior?

The closest major airport to Best Western Plus Hotel Excelsior is Erfurt (ERF), which is 3.7 mi away (15 minutes by car).

Are there rooms with balconies at Best Western Plus Hotel Excelsior?

No, you won't find guestrooms with balconies at Best Western Plus Hotel Excelsior.

Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 361 reviews
Rating 8 - Good. 167 out of 361 reviews
Rating 6 - Okay. 33 out of 361 reviews
Rating 4 - Poor. 7 out of 361 reviews
Rating 2 - Terrible. 3 out of 361 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Stayed 1 night in Aug 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Susan

Stayed 1 night in Jun 2024

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Frank

Stayed 2 nights in Aug 2022

10/10 Excellent

Dianne, Roseville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022

6/10 Okay

Barry

Business traveler
Disliked: Amenities
Hard to find. They wanted a Covid test to enter and the place seems to be at offs with the rest of the country on Covid. Extremely dated rooms. No iron
Stayed 1 night in May 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

8/10 Good

Markus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good location close to the Old City and restaurants, convenient stores.
Stayed 1 night in Aug 2021

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. I'd stay here again. It is super close to the main train station. The hotel offers limited parking and you can't reserve it so if you drive, just plan on parking in the train station parking lot. It is a block away and 12 Euro per night. My only negative comment on the hotel is the parking.
Stayed 2 nights in Jun 2021

6/10 Okay

Andriej

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Typical German standard hotel. Could be refreshed or modernised.
Stayed 1 night in Sep 2020

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Close to the train station which was very convenient. We could walk to everywhere and felt completely safe. Fastest check in I have ever experienced. Very good breakfast with lovely personal service even though it was part of the room charge. Offering coffee refills for example, and there were table settings at every chair despite the buffet style food. Felt more like a restaurant than some hotel breakfasts.
Stayed 3 nights in Sep 2019

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the Train Station

Nice hotel near the train station, and easy walking distance to the historic centre. The staff were very nice, and the breakfast was very good.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the service and location, and enjoyed the breakfast. People in front desk was very nice and helpful. The only thing we did not like was the room we stayed did not have AC.
Stayed 1 night in Aug 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful for AC!

Much of Europe is going through a heat wave this summer, and I was very pleased to get upgraded to a room in a newer annex Called the Thomas house. Very clean and comfortable with cold air conditioning. Close to Main train station and shopping options.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Sofa bed isn't that comfortable to sleep on. Overall, happy with the stay.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable place to stay in Erfurt

The Best Western in Erfurt was absolutely wonderful. It had all the comforts of any modern American hotel. Breakfast was great. It was located in a very central area and you could walk to everything. The staff was wonderful. The only downside was that there is no air conditioning, but we had record high temperatures while we were there.
Stayed 2 nights in Jul 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above average hotel in a below average city.

Nice clean and secure hotel very near the train station and on local bus routes. Look close as the entry is simply a doorway on the sidewalk. Good breakfast as well. Grocery store across the street. We were there in late May during an unusually warm period. No AC and a lot of bus noise with the window open..
Stayed 2 nights in May 2018

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