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Best Western Plus Hotel Excelsior

Property class: 4

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Excelsior

A modern hotel room with a bed, bedside tables, a chair, a small table with a tray, and a wardrobe.
A buffet with various food items and condiments.
An outdoor seating area with wicker furniture and a table, a striped umbrella, and a view of residential buildings in the background.
A multi-story hotel with a prominent entrance and a sign indicating it is a hotel.
A hotel room with a large window, two armchairs, a coffee table, a desk, and a TV.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Bahnhofstraße 35, Erfurt, TH, 99084
  • Place, Kramerbrucke
    ‪9 min walk‬
  • Place, Erfurt Christmas Market
    ‪12 min walk‬
  • Place, Erfurt Cathedral
    ‪14 min walk‬
  • Airport, Erfurt (ERF)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, desk, two chairs, a TV, a small table with a vase of flowers, and a window with curtains.

Standard Room, 1 Twin Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

A hotel room with a bed, bedside tables, a desk, a chair, a sofa, a TV, and a window with curtains.

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, bedside tables, a desk, a chair, a wardrobe, and a picture on the wall.

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

A hotel room with a bed, two armchairs, a small table, a desk with a chair, a TV, and two windows with curtains.

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Kitchenette, Annex Building (with Sofabed)

A hotel room with a bed, a TV, a desk, and a chair.

Suite, 1 Double Bed, Kitchenette, Annex Building (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Annex Building (with Sofabed)

A hotel room with a bed, a TV, a desk, and a chair.

Suite, 1 Double Bed, Annex Building (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

DOUBLE WITH AIR CONDITIONING

  • Sleeps 4

DOUBLE ANNEX

  • Sleeps 4

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a small table with a plant.

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Erfurt

Located in Erfurt Old Town within a 5-minute walk of Angermuseum, Best Western Plus Hotel Excelsior is within a 15-minute stroll of Haus Dacheröden. This 77-room, 4-star hotel has free breakfast along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Kramerbrucke - 9 min walk - 0.5 miles
  • Erfurt Puffbohne Cabaret - 9 min walk - 0.5 miles
  • Erfurt Christmas Market - 12 min walk - 0.7 miles
  • Erfurt Cathedral - 14 min walk - 0.8 miles
  • Zitadelle Petersberg - 16 min walk - 0.9 miles

Getting around

  • Erfurt Central Station - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 15 min drive

Restaurants

  • ‪Café Polo - ‬6 min walk
  • ‪BLOCK HOUSE Erfurt - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪PETER PANE Burgergrill & Bar - ‬6 min walk
  • ‪Coffee Fellows - ‬3 min walk

About this property

Best Western Plus Hotel Excelsior

Guests of Best Western Plus Hotel Excelsior enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 20 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ly's Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

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  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior

Best Western Plus Excelsior Erfurt

Best Western Plus Hotel Excelsior

Best Western Plus Hotel Excelsior Erfurt

Best Western Erfurt

Erfurt Best Western

Best Plus Excelsior Erfurt

Best Western Plus Hotel Excelsior Hotel

Best Western Plus Hotel Excelsior Erfurt

Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

What's there to see close to Best Western Plus Hotel Excelsior?

This hotel is situated in Erfurt Old Town, just steps from Angermuseum, and within a 10-minute walk of Kramerbrucke and Erfurt Puffbohne Cabaret. You'll also find Erfurt Christmas Market and Erfurt Cathedral less than a mile away.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on Oct 11, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a spa located at Best Western Plus Hotel Excelsior?

Ly's Spa is the hotel's spa and services include prenatal massages, body treatments, facials, and mani/pedis.

Does Best Western Plus Hotel Excelsior feature a casino?

No, Best Western Plus Hotel Excelsior doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel Excelsior?

No, there is no indoor pool at this hotel.

Does Best Western Plus Hotel Excelsior feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Hotel Excelsior serves free breakfast from its snack bar.

Will Best Western Plus Hotel Excelsior allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Hotel Excelsior for a fee of EUR 15 per pet, per day. The property also provides food and water bowls.

How far is the airport from Best Western Plus Hotel Excelsior?

The closest major airport to Best Western Plus Hotel Excelsior is Erfurt (ERF), which is 3.7 mi away (15 minutes by car).

Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 378 reviews
Rating 8 - Good. 175 out of 378 reviews
Rating 6 - Okay. 34 out of 378 reviews
Rating 4 - Poor. 7 out of 378 reviews
Rating 2 - Terrible. 3 out of 378 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nagham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean and right next to the train station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The staff was very kind and helpful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Dong Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind service.

Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Constanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal!
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt perfekt, wenn man die Innenstadt von Erfurt kennenlernen möchte.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schnukkeliger Frühstücksraum mit schöner Auswahl am Morgen.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war sehr schön und das Personal war sehr freundlich und zuvorkommend.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Lars-Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ett mycket bra hotell beläget på ett mycket bekvämt avstånd från stationen.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Thomas

Liked: Staff & service
Das Frühstück hatte nur auf den ersten Blick viel Auswahl, aber die Qualität der angebotenen Speisen war eher billig. Die Lage des Hotels ist super.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Arne

Liked: Cleanliness, staff & service, property conditions & facilities
Bra frukost
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super. Sauberes und tolles Zimmer, nettes Personal und sehr reichhaltiges Frühstück und super lecker. Immer wieder gerne und sehr zu empfehlen das Hotel
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Carsten

Liked: Cleanliness, staff & service, amenities
+Zentrale Lage +Freundliches Personal +Schönes Frühstücksbuffet +Bequeme, nicht durchgelegene Matrazen +Sauber -keine Parkplätze -Frühstücksraum etwas klein, sodass man sich seinen Tisch teilen muss -Fugen im Bad könnten mal wieder erneuer werden -Zimmer zur Straße(nbahn) hin, daher etwas lauter -Duft von benachbartem indischen Restaurant teilweise im Zimmer
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück.. sauberes Zimmer..super nettes Personal.. leider sehr laut da zur Straße raus wo ständig die Straßenbahn fährt. Umgebungen auch nicht wirklich schön. Aber Fussläufig (Zentrum nah) alles gut erreichbar. Im grossen und ganzen ein guter Aufenthalt
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr reichhaltiges Frühstück
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

GYUJIN

깨
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal, man fühlte sich sehr willkommen. Tolle große moderne Zimmer. Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Can

Liked: Cleanliness, amenities, property conditions & facilities
Alles top
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vet ej.
Stayed 1 night in Oct 2025