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Best Western Plus Hotel Excelsior

4.0 star property

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Photo gallery for Best Western Plus Hotel Excelsior

Exterior
Superior Room, 1 Double Bed, Annex Building (Quiet Location) | Hypo-allergenic bedding, in-room safe, blackout drapes
Lobby
Free breakfast
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Bahnhofstraße 35, Erfurt, TH, 99084
  • Place, Kramerbrucke
    ‪9 min walk‬
  • Place, Erfurt Christmas Market
    ‪12 min walk‬
  • Place, Erfurt Cathedral
    ‪14 min walk‬
  • Airport, Erfurt (ERF)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Twin Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room) | Hypo-allergenic bedding, in-room safe, blackout drapes

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 2 Twin Beds (Cozy Sitting Corner)

Suite, 2 Twin Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 2 Twin Beds (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location) | Hypo-allergenic bedding, in-room safe, blackout drapes

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Erfurt

Located in Erfurt Old Town within a 5-minute walk of Angermuseum, Best Western Plus Hotel Excelsior is within a 15-minute stroll of Neue Mühle. This 77-room, 4-star hotel has free breakfast along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Kramerbrucke - 9 min walk - 0.5 miles
  • Erfurt Puffbohne Cabaret - 9 min walk - 0.5 miles
  • Erfurt Christmas Market - 12 min walk - 0.7 miles
  • Erfurt Cathedral - 14 min walk - 0.8 miles
  • Zitadelle Petersberg - 16 min walk - 0.9 miles

Getting around

  • Erfurt Central Station - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 15 min drive

Restaurants

  • ‪Café Polo - ‬6 min walk
  • ‪Coffee Fellows - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Willy B. - ‬2 min walk
  • ‪Ristorante Roma - ‬5 min walk

About this property

Best Western Plus Hotel Excelsior

Guests of Best Western Plus Hotel Excelsior enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 20 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Dining
H2 Hotel Erfurt
Erfurt Old Town
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 120 reviews
$93 nightly
The price is $104
Jul 12 - Jul 13
Total with taxes and fees
H2 Hotel Erfurt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

What's there to see close to Best Western Plus Hotel Excelsior?

This hotel is situated in Erfurt Old Town, just steps from Angermuseum, and within a 10-minute walk of Kramerbrucke and Erfurt Puffbohne Cabaret. You'll also find Erfurt Christmas Market and Erfurt Cathedral less than a mile away.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on Jul 12, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Hotel Excelsior?

Yes, parking is offered for EUR 20 per day. An electric car charging station is also available for guests.

Is a spa located at Best Western Plus Hotel Excelsior?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Best Western Plus Hotel Excelsior feature a casino?

No, Best Western Plus Hotel Excelsior doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel Excelsior?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Plus Hotel Excelsior?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar/lounge and a sauna.

Are there hot tubs at Best Western Plus Hotel Excelsior?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Plus Hotel Excelsior feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Hotel Excelsior serves free breakfast from its snack bar.

Will Best Western Plus Hotel Excelsior allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Hotel Excelsior for a fee of EUR 15 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Hotel Excelsior?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Hotel Excelsior?

The closest major airport to Best Western Plus Hotel Excelsior is Erfurt (ERF), which is 3.7 mi away (15 minutes by car).

Can I book a room with a balcony at Best Western Plus Hotel Excelsior?

No, you won't find guestrooms with balconies at Best Western Plus Hotel Excelsior.

Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 376 reviews
Rating 8 - Good. 175 out of 376 reviews
Rating 6 - Okay. 34 out of 376 reviews
Rating 4 - Poor. 7 out of 376 reviews
Rating 2 - Terrible. 3 out of 376 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Dong Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind service.

Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Constanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr reichhaltiges Frühstück
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

GYUJIN

깨
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal, man fühlte sich sehr willkommen. Tolle große moderne Zimmer. Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Can

Liked: Cleanliness, amenities, property conditions & facilities
Alles top
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vet ej.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage beim Bahnhof und nahe des Zentrums.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr gut aber

Sehr schönes Hotel mit Ambiente, gutes Frühstück, einziges Manko das Zimmer war sehr klein, 2 koffer gleichzeitig zu öffnen war nicht möglich
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut im Zentrum gelegen, sehr hilfsbereites Personal Zu Fuß vom Bahnhof erreichbar Hatte Pech in Sachen Ruhe, da gegenüber Gehweg-Reinigungsarbeiten bis in Nacht hinein heftigen Lärm verursachten
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hans-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war sehr freundlich und klappte
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jacqueline

Liked: Cleanliness

Gutes Hotel für Kurzurlaub

Guter Standort; Zimmer ok; Preis-Leistung fair; sehr freundliches und aufmerksames Personal; Parkmöglichkeiten in Gehdistanz
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles okay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ansonsten gut

Zu laut wegen der Straßenbahn keine Klimaanlage
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück Nettes kinderfreundliches personal Wir kommen gern wieder
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Ein absolut empfehlenswertes Hotel, nahe am Hauptbahnhof, Parkplatz im Hof. Sehr sauber und ruhige Zimmer. Tolles Personal am Empfang mit guten Tipps. Fußläufig alles gut zu erreichen.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas

Utmärkt hotell för ett stopp på väg söderut eller norrut genom Tyskland Rekommenderas även som en retreat för att komma bort från överbelastade autobahn
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Nein
Stayed 2 nights in Jun 2025