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Recent guest reviews

The hotel check in was fast, friendly staff and relatively clean. The only things I thought were strange is this hotel is not connected to the actual casino, you have a little ways to walk to get to it, although

the rooms were clean and the bed was comfortable. A little small but nice overall. convenient to the casino, we walked over and had a nice dinner.

Nothing. Out of the way. Staff not helpful. Not worth the money

great staff, free shuttle all you need near by I will love tostay here again

I will never be going back. terrible staff and crappy casino.

It was clean and new. The restaurant could be better.

New hotel. Nice floors - no carpet!! Huge shower. Racetrack was right outside our window.

the walls were constructed cheaply. I could hear all conversations. I had to request a microwave and fridge. they should have been there to begin with. a good thing is that the hotel is exactly where I want to be because my family and friends live within 5-10 minutes. The traffic is minimal. I plan to go back in May 2019 and stay there again. By the way I ate at the casino and played the slot machines. You are not generous in payouts. thank you.

The staff was very friendly and the room was spotless.

Very nice room, the pillows could be better. Would stay again

The hotel is nice. Casino is kind of small. Really enjoyed the food at Ventana's restaurant (on the same property). R in Honolulu

Futurity Dr. Sunland Park NM

Hotel highlights

  • Walking distance to Sunland Park Racetrack and Casino
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Sunland Park Racetrack and Casino is within a 5-minute walk of The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection while other popular sites like Western Playland Amusement Park are within a 15-minute stroll. This 3.5-star hotel has 78 rooms and welcomes guests with a restaurant, a casino, and a 24-hour fitness center.


Dining

This hotel serves as home to a bar, along with a buffet restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to noon.


Rooms

All 78 air-conditioned rooms provide coffee makers, safes, and ironing boards. Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Built in 2017, the brand new The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection features a casino, a nightclub, and a 24-hour fitness center. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking (Racetrack View)

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

Everyone (40) Couples (1) Family (1)
5
Everyone

By on Feb 28, 2020

Review comment responded on Feb 28, 2020

Thank you for being our guest. We appreciate you rating your recent experience with us. See you again soon!

4
Everyone

The hotel check in was fast, friendly staff and relatively clean. The only things I thought were strange is this hotel is not connected to the actual casino, you have a little ways to walk to get to it, although

By on Feb 24, 2020

Review comment responded on Feb 24, 2020

Hi! Thank you for sharing your experience with us. We hope to see you again soon! Sincerely, Sumer Linder

5
Everyone

By on Feb 13, 2020

Review comment responded on Feb 13, 2020

Thank you for the wonderful rating. We look forward to seeing you again next time you are in the area!

4
Family

the rooms were clean and the bed was comfortable. A little small but nice overall. convenient to the casino, we walked over and had a nice dinner.

By on Dec 26, 2019

Review comment responded on Dec 26, 2019

Thank you for being our guest. We hope to see you next time you are in the area!

2
Business Business

Nothing. Out of the way. Staff not helpful. Not worth the money

By on Oct 20, 2019

Review comment responded on Oct 21, 2019

Hello, I am so sorry to hear this, I appreciate you letting me know. We always want our guests to leave happy and I am disappointed to know that we fell short of that goal when you stayed with us. Sincerely, Sumer Linder

4
Everyone

By on Oct 15, 2019

Review comment responded on Oct 16, 2019

Thank you for the 4 star review! If there is anything that we can do to earn a 5 star review during your next visit, we would love to hear your additional feedback.

4
Everyone

By on Oct 12, 2019

Review comment responded on Oct 12, 2019

We appreciate you taking the time to share your feedback with us. We look forward to your next stay!

5
Business Business

great staff, free shuttle all you need near by I will love tostay here again

By on Aug 16, 2019

Review comment responded on Aug 16, 2019

Thank you for sharing your recent experience with us. We would love to have you as our guest again!

5
Everyone

By on Jul 20, 2019

Review comment responded on Jul 20, 2019

Thank you for staying with us. We appreciate your 5 star review. We look forward to seeing you again soon!

1
Friends

I will never be going back. terrible staff and crappy casino.

By on Jul 2, 2019

Review comment responded on Jul 2, 2019

Hello, Thank you for taking the time to share your feedback with us. I am so sorry you didn't enjoy your stay. I will make sure to pass along your comments to casino management to ensure they also have the opportunity to take your comments into consideration. Sincerely, Sumer Linder

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

1202 Futurity Dr., Sunland Park, NM 88063
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