Skip to main content
Beginning of main content

Recent guest reviews

Good location, pleasant staff, very large bathroom. The only negative would be that the mattress was too hard.

Got charged for 2 nights when the room wasn’t live able and left after the first night. I don’t need compensation for the first night but ridiculous that they mentioned the “24 hour cancellation policy applied” because they found nothing wrong with the room. They didn’t try showering in the ice cold water.

The hotel check in was fast, friendly staff and relatively clean. The only things I thought were strange is this hotel is not connected to the actual casino, you have a little ways to walk to get to it, although

the rooms were clean and the bed was comfortable. A little small but nice overall. convenient to the casino, we walked over and had a nice dinner.

Nothing. Out of the way. Staff not helpful. Not worth the money

great staff, free shuttle all you need near by I will love tostay here again

I will never be going back. terrible staff and crappy casino.

It was clean and new. The restaurant could be better.

New hotel. Nice floors - no carpet!! Huge shower. Racetrack was right outside our window.

Futurity Dr. Sunland Park NM

Hotel highlights

  • Walking distance to Sunland Park Racetrack and Casino
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Sunland Park Racetrack and Casino is within a 5-minute walk of The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection while other popular sites like Western Playland Amusement Park are within a 15-minute stroll. This 3.5-star hotel has 78 rooms and welcomes guests with a restaurant, a casino, and a 24-hour fitness center.


Dining

This hotel serves as home to a bar, along with a buffet restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 78 air-conditioned rooms provide coffee makers, safes, and ironing boards. Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Guests staying at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection enjoy access to a casino, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a refrigerator in a common area, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

Everyone (40) Couples (2) Family (1)
5
Everyone

By on Mar 25, 2021

Review comment responded on Apr 4, 2021

Thank you for choosing to stay with us. We appreciate your feedback!

5
Partner Couples Business Business

Good location, pleasant staff, very large bathroom. The only negative would be that the mattress was too hard.

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

Thank you for being our guest.We are happy to hear that you enjoyed your stay . We hope to see you again soon !

5
Everyone

By on Dec 30, 2020

Review comment responded on Dec 31, 2020

Thank you so much for a great rating ! We hope to see you again soon !

1
Everyone

Got charged for 2 nights when the room wasn’t live able and left after the first night. I don’t need compensation for the first night but ridiculous that they mentioned the “24 hour cancellation policy applied” because they found nothing wrong with the room. They didn’t try showering in the ice cold water.

By on Aug 16, 2020

Review comment responded on Aug 16, 2020

Thank you for taking the time to share your feedback with us. We would appreciate the opportunity to address your concerns.You may contact the front desk directly and we will gladly listen to any additional feedback you would like to share with us.

5
Everyone

By on Feb 28, 2020

Review comment responded on Feb 28, 2020

Thank you for being our guest. We appreciate you rating your recent experience with us. See you again soon!

4
Everyone

The hotel check in was fast, friendly staff and relatively clean. The only things I thought were strange is this hotel is not connected to the actual casino, you have a little ways to walk to get to it, although

By on Feb 24, 2020

Review comment responded on Feb 24, 2020

Hi! Thank you for sharing your experience with us. We hope to see you again soon! Sincerely, Sumer Linder

5
Everyone

By on Feb 13, 2020

Review comment responded on Feb 13, 2020

Thank you for the wonderful rating. We look forward to seeing you again next time you are in the area!

4
Family

the rooms were clean and the bed was comfortable. A little small but nice overall. convenient to the casino, we walked over and had a nice dinner.

By on Dec 26, 2019

Review comment responded on Dec 26, 2019

Thank you for being our guest. We hope to see you next time you are in the area!

2
Business Business

Nothing. Out of the way. Staff not helpful. Not worth the money

By on Oct 20, 2019

Review comment responded on Oct 21, 2019

Hello, I am so sorry to hear this, I appreciate you letting me know. We always want our guests to leave happy and I am disappointed to know that we fell short of that goal when you stayed with us. Sincerely, Sumer Linder

4
Everyone

By on Oct 15, 2019

Review comment responded on Oct 16, 2019

Thank you for the 4 star review! If there is anything that we can do to earn a 5 star review during your next visit, we would love to hear your additional feedback.

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

1202 Futurity Dr., Sunland Park, NM 88063
url importing http://www.orbitz.com/Sunland-Park-Hotels-The-Hotel-at-Sunland-Park-Casino-El-Paso,-Ascend-Hotel-Collection.h18168289-p2.Hotel-Reviews
There was an error importing /Sunland-Park-Hotels-The-Hotel-at-Sunland-Park-Casino-El-Paso,-Ascend-Hotel-Collection.h18168289-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Sunland-Park-Hotels-The-Hotel-at-Sunland-Park-Casino-El-Paso,-Ascend-Hotel-Collection.h18168289-p2.Hotel-Reviews