All in all the house was very nice. Lots of room, soft beds and lots of added amenities.However....When we got there we noticed the house was 25 degrees Celsius. Obviously it being summer, that's a bit on the warm side. We noticed that the battery was low on the thermostat which made it so we couldn't adjust the A/C. I reached out and advised the owner of the situation. They advised that someone would we put the following evening. As this is our holiday we were out during the day, however back at the house by supper time. The evening came and went and no one came by. Again I reached out, and they reached out to their technician. It wasn't until after midnight that they finally got back to me to advise that, the technician went to the wrong house.Frustrating, but giving them the benefit of the doubt, and being told, again, someone would be by the following evening. Still when we returned, no one had come by.While I understand that mistakes happen, I don't appreciate being told something will happen not once, but twice.While a battery change isn't a big deal, it was still frustrating and put a small damper on the overall experience.