Opinión verificada
2/10 Terrible
Skylar C.
2 oct. 2026
Le gustó: Limpieza y veracidad del anuncio
No le gustó: Comunicación y ubicación
This experience was the worst we have ever had renting through VRBO in the last 15 years. The house is brand new and was extremely clean which we appreciated. However, the kitchen faucet wasn’t working as soon as we got there and we right away told them. They said they didn’t know when they could get a plumber and never fixed the situation. Our son fell down the stairs and a piece of nosing came of the stair. When we told the host they didn’t ask anything about our son or if he was ok. They simply said we would be responsible for the damage. They have signs in every bathroom that say there will be charges if toilets get plugged. They clearly have a plumbing issue if they need to post those and they do not provide plungers so we had to buy our own. We were shocked to receive a bill from them for replacing their faucet, fixing a loose doorknob and fixing a loose toilet seat. We immediately put in a complaint to VRBO and they were very kind to us and assured us of their support. We had bought insurance so it’s not the money that’s the issue. These hosts are rude and opportunistic. They will look for weird things to charge you for and I would never recommend this place. Our group was older and my mother had recently passed away. They accused us of being up making noise at all hours of the night which was a straight up lie. We have always had a great rating as a family on VRBO and never one complaint about us ever. Very disappointed in how we have been treated by the host.
Skylar C.
Se hospedó 2 noches en septiembre de 2026