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Fairmont Hotel Macdonald

4.5 star property

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Photo gallery for Fairmont Hotel Macdonald

Exterior
Creator video
Terrace/patio
Meeting facility
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
10065 100 St Nw, Edmonton, AB, T5J0N6
  • Place, Edmonton Convention Centre
    ‪3 min walk‬
  • Place, Edmonton City Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪11 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View (Fairmont)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View (Fairmont)

8.8 out of 10
Excellent
(54 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

10.0 out of 10
Exceptional
(11 reviews)
  • River view
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, River View (Fairmont)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, River View (Fairmont)

9.2 out of 10
Wonderful
(20 reviews)
  • River view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, River View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Non Smoking, River View

9.2 out of 10
Wonderful
(10 reviews)
  • River view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, River View

8.8 out of 10
Excellent
(10 reviews)
  • River view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View (Fairmont)

Room, 1 Queen Bed, Non Smoking, City View (Fairmont) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking, City View (Fairmont)

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Fairmont Gold King)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Fairmont Gold King)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Fairmont Gold)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, River View (Fairmont Gold)

8.8 out of 10
Excellent
(6 reviews)
  • River view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, Non Smoking, River View (Deluxe)

Grand Room, 2 Queen Beds, Non Smoking, River View (Deluxe) | Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 2 Queen Beds, Non Smoking, River View (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont, Double Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont, Double Room, 2 Double Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, River View

Suite, 1 Bedroom, Non Smoking, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, River View

  • River view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Edmonton

Located in Downtown Edmonton, Fairmont Hotel Macdonald is within a 5-minute walk of Edmonton Convention Centre and within 15 minutes of other popular attractions like Royal Alberta Museum. This 198-room, 4.5-star hotel has a restaurant along with conveniences like an indoor pool and a gym.

What's nearby

  • Edmonton Convention Centre - 3 min walk - 0.2 miles
  • Sir Winston Churchill Square - 6 min walk - 0.4 miles
  • Edmonton City Centre - 6 min walk - 0.4 miles
  • Rogers Place - 11 min walk - 0.6 miles
  • Royal Alberta Museum - 13 min walk - 0.7 miles

Getting around

  • Central Station - 3 min walk
  • Avonmore Station - 7 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪Canada Place - Food Court - ‬5 min walk
  • ‪De Dutch - ‬3 min walk
  • ‪Sherlock Holmes Pub - ‬4 min walk
  • ‪Bistro Praha - ‬5 min walk
  • ‪CRAFT Beer Market Edmonton - ‬4 min walk

About this property

Fairmont Hotel Macdonald

Dating back to 1915, Fairmont Hotel Macdonald features an indoor pool, a children's pool, and a gym. Valet parking is available for CAD 50 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and a hot tub.
Guests can expect WiFi, wired internet, and LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, sitting areas, and minibars are also standard. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and sports massages.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Exterior
Sandman Signature Edmonton Downtown Hotel
Downtown Edmonton
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 3,648 reviews
$118 nightly
The price is $131
May 18 - May 19
Total with taxes and fees
Sandman Signature Edmonton Downtown Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 14.95 per night); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Valet parking on site (CAD 50 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 23 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Confederation Lounge
  • The Harvest Room

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1915
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 23 to 50 per person
  • Fee for in-room wireless internet: CAD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: CAD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: CAD 14.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 40.00 per night (in/out privileges)
  • Valet parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Macdonald
Fairmont Hotel Macdonald Edmonton
Fairmont Macdonald
Fairmont Macdonald Edmonton
Edmonton Fairmont
Fairmont Edmonton
Fairmont Hotel Edmonton
The Fairmont Hotel Macdonald Edmonton, Alberta
The Fairmont Hotel Macdonald Edmonton Alberta
The Fairmont Hotel Macdonald
Fairmont Hotel Macdonald Hotel
Fairmont Hotel Macdonald Edmonton
Fairmont Hotel Macdonald Hotel Edmonton

Frequently asked questions

Are free cancellation options available at Fairmont Hotel Macdonald?

Fairmont Hotel Macdonald provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Fairmont Hotel Macdonald?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Fairmont Hotel Macdonald on May 16, 2026 start from $319, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Fairmont Hotel Macdonald?

This hotel is situated in Downtown Edmonton within a short 7-minute walk of Edmonton City Centre and also 13 minutes on foot from Rogers Place. You'll also find River Valley Funicular and Citadel Theatre less than a mile away.

Is there parking available at Fairmont Hotel Macdonald?

Yes, valet parking is offered for CAD 50 per night with in/out privileges and self parking is available for CAD 40 per night with in/out privileges. An electric car charging station and RV/bus/truck parking are also available for guests.

Is there a spa available at Fairmont Hotel Macdonald?

Spa services at the hotel include deep-tissue massages.

Are there luxury amenities available at Fairmont Hotel Macdonald?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and hot stone massages at this hotel.

Does Fairmont Hotel Macdonald include a casino at the property?

No, Fairmont Hotel Macdonald doesn't have a casino.

Is there an indoor pool at Fairmont Hotel Macdonald?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Fairmont Hotel Macdonald?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and a bar/lounge.

Does Fairmont Hotel Macdonald have a hot tub?

No, but this hotel does have a sauna.

Does Fairmont Hotel Macdonald have a restaurant that serves breakfast?

Yes, Fairmont Hotel Macdonald serves a full breakfast for a surcharge each morning at The Harvest Room.

Does Fairmont Hotel Macdonald allow pets to stay for free?

Although they can't stay for free, pets are welcome at Fairmont Hotel Macdonald for a fee of CAD 25 per pet, per day. The property also provides food and water bowls.

Does Fairmont Hotel Macdonald have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Fairmont Hotel Macdonald?

The closest major airport to Fairmont Hotel Macdonald is Edmonton Intl. Airport (YEG), which is 19 mi away (34 minutes by car).

Are there rooms with balconies at Fairmont Hotel Macdonald?

No, there aren't any guestrooms with balconies at Fairmont Hotel Macdonald.

Does Fairmont Hotel Macdonald host weddings?

Take advantage of the wedding venue at Fairmont Hotel Macdonald if you plan to say "I do" during your trip.

Fairmont Hotel Macdonald Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Edwina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 2 nights in Jan 2026

10/10 Excellent

Lee, Calgary

Stayed 3 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Our room was fantastic, and the staff were excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Jan 2026

8/10 Good

Jacob

Traveled with family
Liked: Amenities
Staff were good it was clean. Parking was a little difficult.
Stayed 1 night in Jan 2026

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Wonderful stay at Hotel MacDonald. The room was spotless, spacious and very comfortable. Staff were very friendly and gracious. Enjoyed the pool and hot tub as well. Highly recommend staying here!
Spacious room!
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer McIntyre

Stayed 1 night in Jan 2026

10/10 Excellent

Wennie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Sep 2025

10/10 Excellent

Dayton

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities
hotel is well kept, exercise room has many options for equipment, staff is friendly and professional.
Stayed 3 nights in Jan 2026

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The exterior and public areas of the hotel are quite splendid. The room is very generic - nothing out of the ordinary. I found the lighting to be quite poor in our room. The bathroom is large and modern and well-appointed. Towels, toiletries etc were plentiful and of good quality. The bed was comfortable but the linens were either not well sized or not properly put on the bed; I woke up with the duvet uncovered from the sheets in which it was qrapped, and the bottom sheet and mattress cover crumpled under my feet. Not really much space in the public parts of the hotel to sit and relax, unless you have reservations in one of the restaurants. Overall it was a perfectly fine hotel, but I'm not sure the rooms live up to the glamour of the building.
Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Stayed 3 nights in Jan 2026

8/10 Good

Bonnieca

Liked: Cleanliness, amenities
Nice room. The person checking me in I found to be cold/unfriendly. That has always been my issue w the staff at this Fairmont. My room faced the street and there was either snow clearing or street work that made it hard to sleep past 5am.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyley

Beautiful hotel! Beds very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Stayed 2 nights in Jan 2026

6/10 Okay

Charlotte

Stayed 5 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Annika

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing stay at the Fairmont. Hospitality 10/10
A great way to celebrate our Anniversary
Stayed 1 night in Dec 2025

6/10 Okay

Mutya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was a little horrendous. I booked a city view and was checked in to a river view room. Any other day it would have been okay but during New Year’s Eve we wanted the city views for the vibe of New Year’s Eve from the outside. Then finally I was able to move to a city view room but not a smooth move either. I was told room 302 and so we went there with all our bags and the keys were not working. Then the keys said 320 so we headed there and the keys were not working either. Mind you I have a toddler with me and my mom who were both saying they were hungry at this time and we were supposed to be relaxing for an hour prior to our dinner reservations. Of course we missed our reservation for dinner and because we were just done from the horrendous check in we ended up doing room service at the hotel. We had someone knock on our door trying to give us a burger order instead of our dinner order. Honestly the way it was dealt with was not up to par to what I expect from fairmont. No apologies and no compensation. Instead they were trying to say the room we were checked into was an upgrade at first and then being told that it was a partial city view… when all we could see was lake view. Staff honesty could be a little more transparent. If it wasn’t for a warm pool this review would be a 1 star.
Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
amazing service. Did not try the restaurants, but we will be next time.
Stayed 1 night in Dec 2025

8/10 Good

Nadine

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and warm, cozy rooms. Food was a bit expensive and not as flavourful as I was expecting. Service was amazing and they treated our dogs like family! We had a lovely time! Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Tatenda

Stayed 2 nights in Dec 2025

6/10 Okay

Clark

Traveled with partner
Disliked: Property conditions & facilities
The staff were all very friendly and helpful, which we appreciated. Unfortunately, the room itself was quite noisy. Soundproofing was very limited, and normal hallway activity and the nearby ice machine were clearly audible, with the ice machine causing disruptive rattling in the room when it cycled on. The room itself also felt fairly more in line with a budget airport hotel then what we had expected given the setting and price. After a poor night’s sleep the first night, and with the added disruption of a crying baby in the adjacent room on the second night, the staff did not hesitate to move us to a quieter room, which we were very glad for. The massage therapists were fully booked during our stay, which is understandable, though unfortunate as it was something we had hoped to enjoy. Finally, the property grounds were not shovelled during our visit which meant we werent able to walk around and explore as we had planned. Overall, while we appreciated the efforts of the staff and their willingness to address issues as they came up, the stay did not fully meet our expectations. We left feeling somewhat dissapointed, particularly given the setting and what we had hoped would be a restful experience.
Stayed 2 nights in Dec 2025

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