The Glasshouse, Autograph Collection5.0 out of 5.0
Recent guest reviews
We stayed here for two nights as part of our honeymoon! We arrived early and although we weren't able to check in (expected) they were able to go through all the paperwork with us, offered to arrange our luggage to be in our room when we returned & amazingly, upgraded us to one of the suites!! Beautiful large room with terrace overlooking the City Centre, nice deep bath and separate shower. Very comfy, big bed! All immaculately presented and very clean. Location was perfect, within walking distance to the castle, palace, museums, restaurants/bars & shops. Breakfast was gorgeous. Staff were very friendly and helpful. We really enjoyed our stay here and would definitely return without hesitation!
Four of us came for a night in Edinburgh....we all thought the Glasshouse had some good things and some not so good....the staff were lovely, the rooms were lovely, having access to the garden from your room was amazing ! The toilets were horrific, like airplane toilets, awful noise, I'm a heavy sleeper and even I was woken by inconsiderate people flushing the incredibly noise loo in the middle of the night ! Service at breakfast was very slow, took an age to get even a cup of tea, but when the traditional breakfast came it was fabulous!! The main reason we would not choose to stay again was the lack of a heart to the hotel, the bar area was like an afterthought around a staircase, I am sorry but not for us a second time with so many other places to chose......
Booked for a rugby weekend and expected it to be busy. Didn't manage early check in but that was expected. Room was on third floor and backed onto roof garden, didn't explore until the morning but it is amazing. The front facing rooms won't have access so ask for room with doors onto it, all have seats and table outside for chill out. Views from the corner of the garden are stunning right back over the Firth of Forth. The room we had was very well appointed with really nice facilities and bathroom. Quirky due to layout and so is the hotel. The bar area on 3rd floor is hardly conventional and operates on honesty most of the time. Nice seating areas but not somewhere you would go for a night. Location wise, it's right in the hub of Edinburgh with Princes st 5 min walk, royal mile about 15 mins and leith a short hop in bus or taxi. Tram for airport last stop is right across the road, and loads of bars check out Beer and Skittles across the road. Very nice hotel, getting it right.
Stayed the night with my husband for his birthday. Everything about out evening for perfect, from the drinks before dinner, the meal, the service and the amazing bedroom & breakfast. This hotel is what a 5 star hotel should be
We enjoyed our time at this hotel. We were on the higher floor so we had fun with the outdoors area (roof garden) right outside of the room. The restaurant from breakfast is limited in its offerings but all very nice. View from breakfast room is spectacular. Loved walking to the nearby castle. Lots of fun at this place. Great Spanish restaurant nearby in walking distance
Stayed here for the weekend and loved it! First impressions was great.. staff very friendly helped with bags and doors etc. We went off to explore as our room wasn't ready and we had a call from the hotel a couple of hours later to let us know our room was ready.. amazing customer service! When we arrived back to the hotel we were told our bags were already in the room and someone showed us to our room which was a nice touch. We didn't get to use the bar or restaurant but looked nice. The only small thing I would say is that out bed was two twins put together which was fine but in the night it moved apart and with a king size sheet you fell down the hole! I would defiantly recommend to anyone and its a great location for the city.
We selected the Glasshouse because of its unique layout and rooftop garden with views of Calton Hill. The garden is as advertised and most rooms look out onto it. The location of the hotel is excellent with ready access to many of Edinburgh's sites. Breakfast is served in a small room down a long corridor but it has decent views. Nice bar around a large fire pit but rarely attended. Downsides - (a) It is attached to a shopping mall and you cannot actually drive up to the door Expect to pull up on a busy street, scramble to unload luggage and then go a distance to park in the mall next door; (b) the staff is really not up to snuff - no bellman to help with luggage, sub-standard responsiveness at the reception etc.
Me and my husband went for a romantic mini moon in Edinburgh and decided to book to stay and the Glasshouse. Our stay was fantastic, we were upgraded to a suite which was fantastic, and the hotel staff added little extras to make our stay as special as they could with chocolates and rose petals in the room. Everyone was very welcoming I would definitely recommend the hotel to others.
We stopped in early to drop off bags, prior to a game of golf at Murryfield. I can honestly say I was never so warmly greeted at a hotel. Granted, this is likely the lowest of travel seasons, but the staff made an incredible effort and were so extremely friendly! We were staying on Marriott points, so expected a dumpy room, tbh... To our surprise and not because of a special request we were upgraded to likely the most enviable suite in the hotel. The patio must have been 300 sq ft! We were so shocked, and felt like rockstars. Understood, this may be a rare situation, but would venture to guess they are truly professional hospitality experts! They offered a free taste of local whiskey in their bar in the evenings, and the rooftop patio is unreal!! Large grassy areas and spectacular views. This seems to be more of a meeting/conference hotel, but we are so appreciative of the experience and the great stay in Edinburgh!
My wife and I decided to stay in this hotel due to price and location, the hotel far surpassed our expectations, the reception staff were very warm and welcoming, noticing it was my wife's birthday too. They did manage to upgrade our room to one of the suites and this really was a nice room. The bar area was very cosy too and waiter/barman very attentive. Breakfast was excellent, very extensive selection and great staff that offer the right level of service too. Would highly recommend this hotel
Located in New Town, The Glasshouse, Autograph Collection is adjacent to Edinburgh Playhouse Theatre and within a 10-minute walk of other popular attractions like Calton Hill. This 5-star hotel has 77 rooms and welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace. It's in central Edinburgh and also a short walk from Princes Street Gardens and Scott Monument.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 7 AM to 11 AM.
All 77 air-conditioned rooms provide iPod docks, coffee makers, and free newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free bottled water, portable fans, and laptop-compatible safes are also available.
Guests of The Glasshouse, Autograph Collection enjoy a rooftop terrace, free WiFi in public areas, and 6 meeting rooms. If you drive, self parking is GBP 16.50 per day, or you can take advantage of the airport shuttle (available 24 hours) for GBP 35 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 166 reviews