The Glasshouse, Autograph Collection5.0 out of 5.0
Recent guest reviews
First time staying at the glass house, had high expectations but they were not met! We were given room 60 as we booked a deluxe room with garden view. Our room had a view of a high hedge, unless you walked round the hedge there was no view of the garden. The little patio area outside the room had two little chairs and a table which would have been ok except the chairs were filthy and all around them on the ground and in the plant pots were cigarette butts and roll up butts and it looked as if it hadn't been swept for a while. As a non smoker I wasn't impressed. Room 60 leads out into an Inside communal area where guests can eat and drink and on the night of our stay be very merry and rowdy until 1.45am, the noisey group sat right outside room 60, they could have just about touched our door if they stretched back, that's how close they and the noise was. The room itself was ok but the wardrobe was full of clutter,case stand, iron umbrella and other bits so to hang anything up you had to empty the clutter into the room. The shower water ran out into the bathroom and not down the drain, the dressing gown had a very large rip in the arm and there was no complementary water in the room as advertised.The pillows are ok if you like a pillow that your head sinks through down onto the mattress, a 5star rating hotel should provide a pillow menu and a pillow of your choice as others do. The thermostat control box is on a wall facing the bed, this glows all night and at 1am as I was still awake due to the noise outside my room door I got up and covered the glowing box with a sock as it was illuminating the whole room ! This room cost nearly £ 200.00 for one night NOT including breakfast, DEFINITELY NOT WORTH IT, would not stay again or recommend it to any fiends or family.
What a way to start a visit of Edinburgh!! The hotel is located at the end of the tram line from the airport. So, once you get on the tram at the airport (very convenient, close, and most affordable), stay on to the end of the line and you are right across the intersection to the hotel. As noted elsewhere the hotel was built around the facade of a historic building with the interiors being NEW, NEW, NEW! And right adjacent to the Omni Center which has many good restaurants and a cineplex. The hotel is most interesting in that the motif is so contemporary juxtaposed within a historic site. Our room was comfortable with a very nice bathroom which included heated floors and mirror. The view looked out over the rooftop garden to the mountain. Very nice! The staff is all super nice. The dining room is pleasant with nice views of the immediate surrounding area. I believe you will enjoy your stay as much as I did, with the hotel's exceptional location to downtown Edinburgh and attractions.
The Glasshouse is a wonderful hotel with a great atmosphere and staff. All suites are named after whiskey distilleries and you can taste you suite's whiskey at the bar for free. The city center is in walking distance. It was a great stay and I hope to come back.
I can't praise this hotel enough... Why people give a thumbs down for the odd layout, I don't understand. Not much they can do about that :) The staff is phenomenal and the rooms are gorgeous. I couldn't have had a nicer stay here. Staff was most courteous and helpful and went out of their way to make everyone feel welcome. Rooms were top notch, great bedding and amenities. No complaints!
This was always on my bucket list off hotels , as you would think it would be a outstanding hotel , in a great part off Edinburgh with shops and restaurants at your fingertips. This was a last minute hotel night away , but it was pricey but we did think it would be worth it , the walk into the hotel was nice but a maze to get anywhere, the bar looked ok but small , the fire was very nice but only a few seats around it . The room was shocking small hair in the shower and a bit run down , but it was the morning we where shocked, there was light coming in the room from the wall , it was a fake wall and gaps all around it and then we could hear people talking we did not feel safe , being a gay couple it’s always high on the agenda , apart from the garden Views it was a waste off £200 a night
Lovely hotel with an amazing view right in the heart of Edinburgh. We stayed here for a quick visit, but could not fault our short time here. Would definitely recommend coming here, rooms were spacious and comfortable.
Had a very nice day at this upscale hotel in the heart of Edinburg. The rooms are nice and large. The beds are not really super comfortable, but they're fine. The hotel is kept very clean. The service is very good. The front desk staff especially are nice. The layout of the hotel is a little odd, so just be prepared for that. It's several buildings combined into one. It's in a great location that is central to everything. I highly recommend this hotel.
Just returned from a lovely two nights at this hotel. It was our second visit, the last being some years ago, and we promised ourselves we would return. We were not disappointed. The staff are absolutely charming, attentive and extremely professional. The rooms are lovely (garden view upgrade, thank you so much!) The traditional breakfast is to be highly recommended. The hotel is very central for everything we wanted to visit, you get an amazing view from the rooftop, and once again Edinburgh delighted us with crisp winter sunshine. We will certainly be back! Thank you Glasshouse.
Not really hidden as it’s right next to the Playhouse. We only stayed one night but, it will be our choice of stay next time in Edinburgh. Everything about the hotel is top notch. The restaurant, rooms, location, etc.
My husband and I stayed here for our first wedding anniversary. The hotel is nice, our room was just of the snug and was very large with a big balcony overlooking the city. Really lovely. Our stay was great until the Sunday morning. We had a package with the hotel which included tickets to Edinburgh Castle, when asking for these in reception we were met with blank face as if they didnt have a clue what i was talking about. After 4 members of staff discussing with each other they all disappeard through to the office. After 15 minutes i was told they would be 2 minutes. We waited for over an hour until they sent a member of staff to the castle in a taxi to collect tickets. The hotel paid for our taxi up to the castle (which we were not fussed about as we like the walk). The manager advised us he would meet us the next morning as we checked out, but as expected was no where to be seen! The staff did apologise but a hotel of this standard should not offer a package if they can not provide it. The breakfast was good both mornings. The first morning the waitress removed my husbands plate from the table before i was finnished eating, and then the second morning my husband waited nearly 30 minutes for a cooked breakfast. With some good staff training this hotel has a lot of potential but at the moment cant compare to other hotels in Edinburgh.
- Walking distance to Edinburgh Playhouse Theatre and Princes Street Gardens
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Rooftop terrace
Located in New Town, The Glasshouse, Autograph Collection is adjacent to Edinburgh Playhouse Theatre and within a 10-minute walk of other popular attractions like Calton Hill. This 5-star hotel has 77 rooms and welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace. It's in central Edinburgh and also a short walk from Princes Street Gardens and Scott Monument.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.
All 77 air-conditioned rooms provide iPod docks, coffee makers, and free newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free bottled water, portable fans, and laptop-compatible safes are also available.
Guests of The Glasshouse, Autograph Collection enjoy a rooftop terrace, free WiFi in public areas, and 6 meeting rooms. If you drive, self parking is GBP 16.50 per day, or you can take advantage of the airport shuttle (available 24 hours) for GBP 35 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 354 reviews