Mercure Livingston Hotel3.0 out of 5.0
Recent guest reviews
Stayed here a couple of nights through my employer openreach while on a course. Nice clean room, excellent breakfast and evening meal. Staff very pleasant and helpful. Would likely be out of my price range for personal travel, but would not hesitate to stay here again.
A hotel which has lost touch with what travellers look for these days. Very dated throughout and a bedroom which just felt less clean than it should, though you can only have sympathy that the cleaners are trying to keep on top of something so worn. Poor bathroom and shower and generally a bit cold in the room. Food in the restaurant was fairly average and a bit pricey for what you got. Bed was comfortable and did have a good nights sleep. Receptionist at check in was lovely and helpful. On check out it seemed that the team were using such outdated systems that getting an invoice for customers took far too long. Not worth the B&B rate of not much short of £100 a night.
I have 3 criteria with hotels,a clean comfortable room, friendly staff and good food,the Mercure ticked all the boxes, yes it's a touch faded in a few areas but after a 300 mile drive I was happy to forgive that because of its other plus points
Stayed here for one night and overall would say it was very dated. Room was tired with no heating in the shower room (a big disadvantage when it’s below freezing outside). Staff were friendly and accomodating, even getting us checked in before mid-day. The bed was comfy and room was spacious. However was really disappointed when went down to dinner and was told there would be an hour and forty minute wait for food as they had a function on. Restaurant was not busy. They actually did us a favour as we got a nice meal over at the shopping area which is about 10 minute walk away. However at night this is more like a 20-30 minute walk as you can’t get access through the shopping centre. The drink prices in this hotel are extortionate for the standard of hotel (£10 for a 250ml glass of wine). Room was very quiet so good nights sleep was had.
Booked overnight stay for me and my wife;who is in a wheelchair, we asked for a room to accommodate us,which was provided, the room did not have a walk in shower; as it was only for 1 night it wasn’t a problem;the duty manager did offer us the use of a walk in shower in the spa area, the room had everything we needed,it even had an Nespresso machine and capsules free, lovely touch and much appreciated,we had a evening meal which was very good,breakfast good buffet,we would like to give a special mention to Kirsty who was on reception,who was very helpful and friendly which was great , also the duty manager whose name I never got ,overall a really good experience:and I would certainly go back,cheers Robert Mccormick
Stayed here for a convention at the start of November. The decor is a bit dated and there was a fair bit of wear and tear in our room, however the standard of cleanliness is top notch. Staff are very friendly and worked hard to help us all weekend. Breakfast is decent although they perhaps weren't able to keep up too well with the size of our event. The location is a short walk from a major supermarket and shopping centre so no complaints there, although it is a fair distance from both of the town's railway stations - we got a taxi. The bar and restaurant are outrageously expensive, but there is a good selection of places to eat in the shopping centre. Though we weren't involved in the running of the event we attended, it seemed the hotel staff were very attentive and helpful in organising this and the event spaces were very well presented. Overall we enjoyed our stay, if they could renovate the interior a bit and bring down the food & drink prices it'd be a solid five stars.
stayed here for one night before a work course and overall its ok although its seems a bit stuck in time and could definitely do with a major renovation. the staff were friendly but on going for breakfast we were told to sit anywhere and just left there. eventually we figured out it was self service at a buffet which you cannot see from where we were sitting. the breakfast was a real let down and I opted just for a cereal as the cooked food looked grim and very unappetising. the dinner the night before was actually very good although pricey for the standard of hotel. the rooms were spacious and warm but somewhat tatty and badly in need of decoration. the bed was most uncomfortable as well. for an overnight stay where my employer war footing the bill its ok at a push but I wouldn't use it for a recreational stay as its expensive for what you get.
To save a commute due to longer work functions, I booked a room here for the night as Mercure is a brand I have used a lot in other locations and been very impressed with. This hotel is an excellent location and has lots of parking. On arrival I was greeted by a helpful receptionist who gave me directions to the room. The room was spacious and had a comfortable bed and had a decent size of ensuite. The decor is a little dated, however the place was spotless. I didn't sleep particularly well, as there was a conference on it seemed and many BT vans in the car park indicating a mass booking, due to noise in the corridor with people returning to their rooms in the early hours of the morning. For what I paid for my room, this annoyed me. I had breakfast there and was impressed with the quality and range of foods available. The coffee machine wasn't working as something needed filled up. Staff were standing about but this wasn't dealt with very promptly. All in all, a good place to stay. I was unfortunate this time with noise, but it can happen anywhere. I would choose to stay here again due to it's location and the quality of service, even although I felt some aspects of this stay fell below Mercure standards that I have experience before.
Stayed here on many occasions over the last few years and its now starting to show its age, particularly the bedrooms. Looking a bit tired in most areas but nothing bad about it. Ok for a night or two but would not want to spend longer than that here. Food and drinks are a little expensive but good quality, although main course portions are a bit on the light side. Heating in my room did not appear to be working but did not get around to reporting it unfortunately it slipped my mind. Will continue to stay here for business as its convenient but would not stay here for leisure purposes.
I stayed here for two nights on business, we were also using the conference facility at the hotel. The first thing that strikes you about this hotel is just how old and tired the furnishings and decor has become, its long overdue a refurbish. The food is very uninspiring, on one night there was only one occupied table in the restaurant, everyone else I guess had walked into the shopping centre next door with its huge choice of eateries!! Breakfast was chaotic as there were coach loads of tourists all eating at the same time, the coffee machine wasn't working and had a napkin sellotape to the front to prevent people from trying to use it, there were two other machines the opposite side of the bar, however no one was being encouraged to use them. The fruit, fruit juice and yoghurt had all run out, the staff couldn't keep up with the volume of guests. I would have liked to order some poached eggs but the staff were so busy I didn't bother. The gym is something of a joke, the air temperature and humidity (Its located next to the pool) is extreme. The display on the ageing rowing machine had failed and the rest of the equipment looks to be in similar condition. The response of the staff is variable, at times they could be very helpful, however the reception staff always seemed to greet any request with a roll of the eyes and a deep sigh! My check-out was conducted in almost complete silence, probably no more than four words being spoken by the receptionist! (Two of those were 'pin number') The location is the big winner for this hotel if you wish to enjoy some retail therapy in the shopping centre and designer outlet.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in West Lothian within a short walk of Livingston Designer Outlet, Mercure Livingston Hotel is within 2 miles (3 km) of Almondvale Stadium. This 120-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's near the airport and also close to Five Sisters Zoo.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.
All of Mercure Livingston Hotel's 120 rooms are air-conditioned and have an array of amenities, including coffee makers, phones, and desks. LED TVs come with digital channels, and free WiFi keeps guests connected. Free toiletries are also standard.
Guests of Mercure Livingston Hotel have access to an indoor pool, a health club, and a sauna. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 8 meeting rooms, and express check-in.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 568 reviews