Skip to main content
Beginning of main content

Recent guest reviews

Very good place very clean and the stuff was really friendly thank you

My stay at Homewood Suites was a disaster. Check in was at 3, I arrived at 5 and my room was still not cleaned. Then I was told it was my fault and they have to accommodate the room I selected...seems like that is how the hotel business works- I pay you supply the room. Mind you I paid for an upgraded room. I was then told I would have to wait another hour- I had just driven from MA the last thing I want to do is sit in my car for an hour. Then they tell us they will upgrade us after all this, and the room we received was disgusting. There was trash under all dressers, the fan in the BR did not work, and the worst part the shower wouldn't drain and they told my husband no one can fix it since there is no maintenance. He asked for a room with a working shower and was told too bad....So he had to clean the shower on his own, NOT what we paid for...Not tom mention someone else hair was clumped in the shower. Also - do no go here if you expect the staff to abide by COVID protocol's. No breakfast- not even to go...Never been so disappointed if nothing else- they could have simply apologized....

First, If you provide Kitchen people will cook of course. You can't keep knocking on the door complaining Smoke Detector going off . Your selling point is having kitchen. Do something about air circulation better so that does not happen instead of keep bothering customers. Second, You need to hire more Cleaning crew. They work their ass off I can see but there is no way they can clean the rooms thoroughly especially kitchen area

Very nice place we love the view . The room was amazing staff are very friendly

I like everything

Loved everything about this hotel the room set up is very inviting.

Couch stain, hair in bedsheets, silverware not fully cleaned Perfect location, shopping nearby nice front desk, easy convenient check in

Stayed two nights Charging normal fees but no house keeping they said. Only One cleaning per every four days??!!! Short staffed? As long as they are open for business during this pandemic, they should do normal services and must clean the room more often than before!! Next room has rough birthday party it was messy until I checked out.

Nice and comfy, Great Location and I will be back!

There are some female staff that are not that pleasant. Even with the customers standing or passing by at the reception area, they are constantly on their phones ALL the time instead of saying "HI" etc... Looks very unprofessional.....

I liked the smell of all the hotel. I didn’t like waiting for the shuttle for a long time

The contintential breakfast was not good. The eggs were barely edible. Tried both mornings and couldn’t eat them. That was the only bummer of the trip

Shuttle service is nice, but not very far. Staff is nice. Location of the hotel is ok. Not very close to NYC but at a mall.

The Promenade Edgewater NJ

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour fitness center

Homewood Suites by Hilton Edgewater places you within a mile (2 km) of popular attractions like SoJo Spa Club and Palisades Medical Center. This 122-room, 3-star aparthotel has a 24-hour gym along with free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

Each apartment features a kitchen and space to spread out with a dining area. Guests can expect to find 42-inch flat-screen TV with cable channels and a DVD player, along with free WiFi and wired Internet. Select Comfort beds sport down comforters and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a washer/dryer, an MP3 dock, and a sofa bed.


Property features

Homewood Suites by Hilton Edgewater offers a 24-hour gym, a sauna, and free WiFi in public areas. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, Accessible, Bathtub

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 6

Guest reviews for Homewood Suites by Hilton Edgewater

Everyone (11) Couples (11) Business (3) Family (12) Other (1) Friends (1)
5
Family with small children

Very good place very clean and the stuff was really friendly thank you

By on Aug 13, 2021

Review comment responded on Aug 15, 2021

Thank you so much for your wonderful feedback, we hope to see you soon.

1
Family

My stay at Homewood Suites was a disaster. Check in was at 3, I arrived at 5 and my room was still not cleaned. Then I was told it was my fault and they have to accommodate the room I selected...seems like that is how the hotel business works- I pay you supply the room. Mind you I paid for an upgraded room. I was then told I would have to wait another hour- I had just driven from MA the last thing I want to do is sit in my car for an hour. Then they tell us they will upgrade us after all this, and the room we received was disgusting. There was trash under all dressers, the fan in the BR did not work, and the worst part the shower wouldn't drain and they told my husband no one can fix it since there is no maintenance. He asked for a room with a working shower and was told too bad....So he had to clean the shower on his own, NOT what we paid for...Not tom mention someone else hair was clumped in the shower. Also - do no go here if you expect the staff to abide by COVID protocol's. No breakfast- not even to go...Never been so disappointed if nothing else- they could have simply apologized....

By on Aug 4, 2021

1
Friends

First, If you provide Kitchen people will cook of course. You can't keep knocking on the door complaining Smoke Detector going off . Your selling point is having kitchen. Do something about air circulation better so that does not happen instead of keep bothering customers. Second, You need to hire more Cleaning crew. They work their ass off I can see but there is no way they can clean the rooms thoroughly especially kitchen area

By on Jul 16, 2021

4
Partner Couples

Very nice place we love the view . The room was amazing staff are very friendly

By on Apr 16, 2021

5
Partner Couples

I like everything

By on Apr 5, 2021

5
Partner Couples

Loved everything about this hotel the room set up is very inviting.

By on Feb 15, 2021

Review comment responded on Feb 17, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Nov 22, 2020

Review comment responded on Nov 26, 2020

Thank you for staying with us!

5
Everyone

By on Oct 11, 2020

Review comment responded on Oct 14, 2020

Thank you for give us 5 star rating!

3
Partner Couples Family

Couch stain, hair in bedsheets, silverware not fully cleaned Perfect location, shopping nearby nice front desk, easy convenient check in

By on Oct 2, 2020

Review comment responded on Oct 14, 2020

Thank you for staying with us. We are sorry to hear we didn't meet your expectations on your last visit. We hope you come back and give us another opportunity to serve you better.

1
Family Business Business

Stayed two nights Charging normal fees but no house keeping they said. Only One cleaning per every four days??!!! Short staffed? As long as they are open for business during this pandemic, they should do normal services and must clean the room more often than before!! Next room has rough birthday party it was messy until I checked out.

By , from Boston on Aug 25, 2020

Review comment responded on Aug 28, 2020

Thank you for staying with us.Please accept our sincerest apologies for the inconvenience your have experienced during your stay. We truly hope that you will come back and give us another opportunity to serve you better.

Homewood Suites by Hilton Edgewater

10 The Promenade, Edgewater, NJ 07020
url importing http://www.orbitz.com/Edgewater-Hotels-Homewood-Suites-by-Hilton-Edgewater.h1254357-p2.Hotel-Reviews
There was an error importing /Edgewater-Hotels-Homewood-Suites-by-Hilton-Edgewater.h1254357-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Edgewater-Hotels-Homewood-Suites-by-Hilton-Edgewater.h1254357-p2.Hotel-Reviews

Frequently asked questions