The Royal Guest House3.0 out of 5.0
Recent guest reviews
Would rather stay at the top rooms than the bottom ones. Better view and much bigger. Breakfast was good. Rooms serviced at any given time. Great views of the ocean and Marina. Beds are super comfortable. Linen not changed for long stays though.
Hmm...this was rather disappointing! The glass doors at hotel entrance are cracked and the entrance wooden stairs need some maintenance. Luxury Room 1 was certainly not luxury. It needs TLC - carpets and ceiling needs some maintenance, curtains are different lengths, the dstv decoder was dangling on the TV cord, shower door needs adjusting and the bathroom can do with new mirrors and retiling. Would have preferred sealed bottled water as to a water flask. The internet photographs make it look all so luxury but it's actually not near..it's more a simple standard room. Overall it was disappointing but the bed was ok, staff were friendly and breakfast was superb!
This location of the property is good because its close to many amenities, i just think that the turn off sign from the main road should be made bigger in order for it to be visible for those who cannot see far.
The interaction with the day manager was very poor, service and quality of poor standards the room was not aired properly damp smell. Will not even recommend this place to anyone, for the price and quality you can get a better hotel at St Andrews like 3km away.
Good place if you need time away from home. What is missing on them is dinner we had to travel to get dinner at a nearby hotel but everything else was fine noy to mention the friendly staff beautifull and clean rooms
We enjoyed our stay at the Royal Guest House. Bernard was extremely helpful and accommodating and his friendliness was much appreciated. The rooms need a general upgrade, but everything was clean and in good order.
Very disappointed in the establishment - glass doors at entrance cracked and require replacing. To get to Room no. 8, we had to walk through the dining room - dirty plates were seen. Air conditioner in the room was not effective and certainly the 'luxury' room allocated is in need of maintenance i.e. carpets are smelly and need replacing, ceiling skirtings cracked, melamine desk peeling etc. From the photographs on the internet, these defects are not noticeable
We received a commendable arrival welcome. Unfortunately, it was short-lived as the level of quality control and service deteriorated. Management was aware of the inconvenience of operating a heavy, broken blind across a double window to access the patio, but made no effort to assist with repair. Water leaked from the shower to the bedroom. House-keeping services were inefficient; a feeble attempt was made with replacement of amenities and overall cleaning. Dirty towels were rolled and issued on the 16th of December. Noise levels were high and block-out for bright lighting was inappropriate. Despite booking as a family of 3, place settings at breakfast only accommodated couples; I carried an additional chair and cutlery to the table every morning except on the last day after forwarding a complaint. Breakfast variety was lacking for a 4-night stay.
Everything was wow, excellent service especially from Brandon. Pool area is awsome, room is spacious and breakfast is yummy. Im definetly coming back and will recommend it to friends and family. 😊😊😊
We had a great time, the place is on point as always the stuff is friendly and willing to help at all times the pool is so clean and also the rooms are beautiful ,keep up the good work huys u always on point
- Free parking
- Outdoor pool and indoor pool
- WiFi in rooms (fees apply)
Within a short walk of East Beach, The Royal Guest House is within 2 miles (3 km) of Kelly's Beach. This 3-star guesthouse has 12 guestrooms and offers conveniences like a bar/lounge, an outdoor pool, and an indoor pool. In central Port Alfred, the guesthouse is also within a 30-minute drive of Mosaic Studio and Great Fish Lighthouse.
Quench your thirst with a drink at the bar/lounge.
The Royal Guest House's 12 rooms are air-conditioned and provide balconies, refrigerators, and minibars. TVs come with satellite channels, and WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Safes and phones are other standard amenities.
Guests of The Royal Guest House enjoy features like an indoor pool, an outdoor pool, and laundry facilities. If you drive, take advantage of free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This guesthouse also has a garden.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 104 reviews