Wains Hotel Dunedin3.5 out of 5.0
Recent guest reviews
We had a lovely stay with outstanding service. For an old building, it has been well maintained and was clean. Loved the vintage lift! Will happily stay again. Very romantic and very cute. Well positioned where we could walk easily to near by shops.
Comfortable, good-sized room with all facilities in a historic hotel. Price included a full cooked breakfast + help yourself to cereal, fruits etc... Staff were very helpful. Location is super-central.
Last minute booking through booking.com and that part was easy. Arrived late afternoon and central location was awesome. No parking out front though so trudging heavy suitcases around was a mission. Parking was in a different street and our big car couldn't fit in there. Hotel lobby had a really strange smell to it. First room we had was a basic one which reminded me of a jail cell. Upgraded to superior twin which was roomier but shower over the bath was old and dated and not very clean. Would not stay there again.
Once again, staying at Wains was a treat. It's an icon in Dunedin, almost in the middle of the exchange. I had a room on the 5th floor in a large room. Sadly the TV was in the room office so no TV from my bed. So check on that when you book.I didn't have a bath so check on that as well. The staff were helpful and friendly and they had a car park 2 minutes for the hotel for only $10 a day. Shopping and restaurants close by amd walking dsitance and still very quiet. Slept well as I usually do in older hotels. They feel sturdier to me and familiar at my age. So oldies think about this as your hotel choice in Dunedin. And price wise it is excellent value.
Stayed at this hotel for 2 nights. Nothing major to complain about but the decor is quite boring especially the rooms- there was no window in our room and felt like a backpackers. Service and front staff were friendly though.
With no reservation we arrived on a Sunday around noon in July . We were offered a standard room for 99NZ$. We had seen a price of 90NZ$ on TripAdvisor so we were told we can have bigger room room for 99NZ$. However the room we got was a standard size , not the one we were promised. When we questioned the room size we were first told we got what we paid for but after some discussion we were given a slightly bigger room next to elevators even though we seemed to be the only guests on the floor. The way the situation was handled by the reception staff was not pleasant. The attitude was demeaning and no apology was offered. This is the first experience of this kind we have had during our visit in this country where everyone has been extremely helpful, nice and gracious. The room was clean and the location was what we wanted but the rating is based on the treatment we received which was poor.
Great location, only a short walk to everything we wanted. Room was cosy and warm. Loved the old school elevator. Cheap parking across the road. Plenty of dining options near by. Hotel was quiet and staff very friendly.
Nice bed, good pillows, clean room, private, quiet, good shower, basic tv, nothing flash, all you need for a short stay. Walking distance to great breakfast places and a short walk to the octagon. Overall simple and good.
We stayed on Saturday night. We were a bit early to check in so left our bag and parked the car. Reception staff were really friendly and knowledgeable. We wandered around town for a few hours and did a little shopping. Came back and checked in around 4pm. Our room was very clean but somewhat small. The Duvet had no cover, just a sheet over the top which seemed a bit odd. The water pressure is shocking and the "deep soak" bath is deep but very short. Skip breakfast and go elsewhere! There was a wait to be seated sign but no staff as she was too busy doing room service room orders at the breakfast Buffett table. The toaster only warms the bread... when there is any because the only waitress uses it all to fill the room service orders. The poached eggs are over cooked, the pancakes are steamed and soggy in the Bain Marie and the only sauces were tomato or BBQ which seemed a bit odd. The muesli was stale, the OJ ran out. No pastries, but the bacon and breakfast sausages were ok. Lots of good cafes close by to get something better. Again checking out the reception staff were lovely.
We stayed one night at Wains for a night away from home with my husband. It totally met our expectation. Staff could not be more friendly and helpful everyone of them. Rooms large and beds comfy. Location is fantastic as you can walk to everything.Breakfast would have to be one of the best with good quality bacon. As per everyone else just going in the lift is worth staying for! Room was warmed up before our arrival. We could not fault this hotel. Thank you for having us.
- Walking distance to Speight's Brewery and First Church of Otago
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in Dunedin City Centre, Wains Hotel Dunedin is within a 10-minute walk of popular sights such as Speight's Brewery and First Church of Otago. This 3.5-star hotel has 48 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center. Centrally located in Dunedin, the hotel is also a short walk from Toitu Otago Settlers Museum and St. Paul's Cathedral.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
The 48 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.
Guests of Wains Hotel Dunedin enjoy access to free WiFi in public areas, 2 meeting rooms, and a conference center. Self parking is offered for NZD 15 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 303 reviews