Wains Hotel Dunedin3.5 out of 5.0
Recent guest reviews
A warm welcome from smiling & pleasant Reception staff, but apologies for the barista being sick & coffee not available from the bar (how hard is it to make coffee?). Our room & linen were clean & the bed was comfy, but furnishings & fitout were worn & tired with mold growing on windowsill and around shower cabinet. Wains has certainly seen better days, but I’d be happy to stay here again at $100 per night for the 2 of us - the proximity to the CBD and ease of access are acceptable pay-offs for a tired old girl (the hotel, not my wife!) that’s quite acceptable for a 1 night stay.
My husband and myself stayed 2 nights on the top floor, really enjoyed a short stroll to the town and down town the hotel is lovely its history , the bedroom bathroom are clean bed pillows are very comfer ,, tv easy to work ,,, needed more milk ,,, asked ,,, even Brough up to our room thank you , breakfast lovely to and coffee ,,,
We travelled to Dunedin some 10 years ago and we thought it was Dumpedin, we were probably harsh. However the hotel we chose this time was Wains. did expect more from a Mecure site. Pokey dog box rooms. Breakfast okay. No dinner catered for at all. Place is very dated and in need of an upgrade.
We booked the hotel from the UK at a very advantageous rate but having read the reviews before we arrived in March we were getting concerned. When we arrived the lady at check-in was very friendly and helpful and we were allocated room 316 for our two nights. The lift to the room was the old fashioned concertina door type which you had to open manually, which personally I hope they retain somewhere in the hotel once they have completed the much needed refurbishment of the hotel. Our room contained two beds which were comfortable, a safe, tea and coffee making facilities, a TV, fridge, hairdryer, but no air-con, however a small fan was provide. Fortunately when we were there in March the temperatures were thankfully quite reasonable. There were only high level windows in the room from which you could be overlooked from the next building so we kept the curtains closed when we were in the room. The bathroom was quite large with a good shower and toiletries were provided although they were not of a good quality. There was free wifi which worked throughout the hotel. Breakfast is in a room behind reception, tea, coffee, juice, cereals and toast are on a self-service basis, with a very nice cooked breakfast option of your choice cooked fresh. As mentioned by other reviewers the breakfast tables were not cleared promptly, this when we were there was due to the lack of staff, as the young girl clearing tables on the two days we were there was working as hard as she could.
I’ve started asking reception staff what’s wrong with the room. Getting some funny looks. Read reviews of this place and had a few doubts ... It’s a “Heritage” building which means it was built a loooooong time ago so is not really that convenient with floors on two levels but best / worst of all, looking onto the old light and air shaft... Room seems spacious and adequate, bathroom newly renovated but I suspect there are better places to be had in downtown Dunedin.. While it’s only for one night, I cannot fathom why I always seem to get the worst rooms in hotels!
The beautiful architectural on the outside. Old in the inside but unique, clean and comfy, friendly helpful staff with good smiles. Most importantly location near city center, everything between reach.
The hotel was great value for money and exceeded our expectations. Staff were friendly and helpful and nothing was too difficult. Our room was big enough for the two of us for two nights and clean and tidy. The breakfast was average so would suggest trying the local cafes in the area which I suggest trying. All in all a great hotel and would definitely stay again.
We stayed two nights. Good room, comfy bed. Small bathroom and not very clean. Tatty blinds, large crack in daughter's bathroom window. We had two buffet dinners which were cold, served in big room, no windows. Two breakfasts, almost cold. Am not sure if they can handle big tour parties of 40.
Arrived after a very long day and couldn't find any parking! We circled the block many times to no avail. Out of desperation we used a parking garage ($3/hour) until a spot opened up late at night. The clerk at the front desk didn't seem to care about the situation, telling us that locals just take the spaces for evening dining in town. How can one check in when there are no dedicated loading/unloading spaces at the front? In addition, the entire hotel needs a serious renovation. Start with the elevator that doesn't go to the upper floors, then work on the noisy floorboards and plumbing.
I took my daughter to a concert in Dunedin and this hotel charged over 5 times the normal price. Inflated and average quality. Reception staff were nice but overall score is low and I would not visit again as the inflated costs left a sour taste.
- Walking distance to Speight's Brewery and First Church of Otago
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in Dunedin City Centre, Wains Hotel Dunedin is within a 10-minute walk of popular sights such as Speight's Brewery and First Church of Otago. This 3.5-star hotel has 48 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center. Centrally located in Dunedin, the hotel is also a short walk from Toitu Otago Settlers Museum and St. Paul's Cathedral.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
The 48 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.
Guests of Wains Hotel Dunedin enjoy access to free WiFi in public areas, 2 meeting rooms, and a conference center. Self parking is offered for NZD 15 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.
Reviews from Trip Advisor
41.0% of guests recommend this hotelTotal of 360 reviews