Worst hotel I’ve ever stayed in, avoid at all costs!
I’m not one for believing in leaving bad reviews, but this place was so bad that I feel I have to.
When I arrived, there was no one at reception, just an old chihuahua dog sitting there. Eventually a member of staff did appear, to be fair, she was polite and did smile. Sadly, that was the only positive part of my stay, apart from the bedding, which at least seemed clean.
The first room I was given had liquid around the base of the toilet and a carpet covered in unpleasant stains. I asked to move, but the second room was hardly better, the carpet was dreadful, the bathroom ceiling and bath were covered in mould, there were what looked like duct tape marks on the bath, the shower head was filthy and the radiator was caked in dirt.
It was so grim that I had to go out for a walk around the shops before coming back. I’m not a fussy traveller, I stayed at a Premier Inn the night before and it was excellent, this place is in a completely different league (for all the wrong reasons).
When I asked for a refund, Expedia tried repeatedly to get hold of the hotel management but couldn’t reach anyone, so in the end I wasn’t given any refund, not even a partial one. I’d even sent them photos, and the lady I dealt with said she would have “vomited” if she had to stay there.
Avoid this place at all costs.