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Ballsbridge Hotel

4.0 out of 5.0

Recent guest reviews

Staff just very helpful room always clean very confortable bed very nice bar and restaurant . Very good location.Highly Reccommend for sure

I'd absolutely stay again, I may not order room service (quality was lacking, especially for the price) but no other complaints. Staff was welcoming & professional.

Nice, clean hotel with very friendly staff. Concierge was very helpful with restaurant recommendation. Accommodations and location was perfect for us.

I travel from the west coast of America to Dublin for business about every three weeks. Being a road warrior, I know full well the limitations of Dublin hotels. But this one is bad even by Dublin standards. I stayed 7 nights. The fire alarm only went off once during the night so that was a plus. Shampoo and soap was only provided once time during my stay, the telephone in the room did not work at all despite telling the front desk and the staff "changing" the phone, the kettle was broken when I checked in, there is only one garbage can in the room (bathroom), which isn't a big deal, but is actually annoying. Internet is complicated and may only be used on one device - you must decide between your mobile or your computer. There are no areas in the hotel that have free internet. I could go on and on. But the real kicker was that after I had stayed 7 nights during a slow period and had spent money at the pub/restaurant, they threatened to charge me 30 euros if I checked out an hour late. Pure Klass. My last time there. You've been warned.

The hotel staff were amazing, hotel was very clean. Very glad I brought my own pillow, as mentioned by another reviewer, as they only give you one. Amenities in the room were fine but nothing to brag about, breakfast downstairs was expensive... cold buffet for 10 euros! It was a bit away from downtown, but not a bad cab ride. The hotel staff was very accommodating and helpful calling cabs, and offering advice on tours. You have to pay for wifi, which was a major negative aspect!

It was on of the worse that I ever had. It started by a dirty room with no phone, no batteries for the remote, beside a loud noisy elevator that is operating like the train on the top of your head, no iron , no shampoo or extra blanket for the cold room. We complained after two days of suffering and the receptionist was mean and upset. She moved us to another room in different floor that was one room away from the elevator and was so loud and noisy. Plus smell. After a bad night sleep we complained again. This time we were lucky to have the manager. She was sweet and moved us to the business side of the hotel. Different world. Clean carpets, good rooms, extra space and much cleaner bathroom though the bathroom has limescale and scum on the walls and corners of the bathtub. To my surprise I complained about the clogged bathtub and no resolution. We were punished with no room service for some reason. And the last day the cleaning lady knocked the door by 8 am!!! I will never recommend this hotel to anyone. Shame on them! I just took the pictures of the business side. And I will leave the normal side to your imagination!

My boyfriend and I stayed here the night before and after the Dublin Marathon. The morning of the marathon he needed to eat something healthy and fast and they charged 10 Euro for him to eat yogurt, 2 pieces of toast and mueseli. They knew full well that there would be loads of runners in there looking for something so they upped the charge it seemed like. The morning AFTER the marathon, where sleep was definitely needed, we woke to the lovely sounds of tapping on our door repeatedly from housekeeping at 8am. WHY so early?!!!!!!!! There was no light in the room, one lamp for the entire room. The hotel needs to be updated desperately. Forget using the tv you couldn't figure it out and when you did, you only got 3 channels. Its unfortunate, because the location is great and the staff was polite and helpful, but its those little things like comfort and quality that you look for when staying at a hotel. The location was convenient, close to the DART, pubs and shops.

This hotel was awful. The staff was too busy to help and was condescending when asked a question. I had to change rooms because the first one was just disgusting. The second one was worse. Mold on the bathroom ceiling, peeling wallpaper, dirty carpets, running toilets, cigarette burns in the curtains, old & chipped furniture, antique televisions. Worst experience ever. Part of the hotel in under renovation, but not my rooms.

The hotel is in need of a major refurbish, but we were told it had been scheduled for demo during the 'Celtic Tiger' economy to make way for a new convention center, since it sits so close to the new stadium. But when the bubble burst in 2008, the developer backed out, and now there's little money for the major upgrade it needs. That having been said upfront, it was a good fit for us -- not at all expensive and yet the basic comforts we needed -- ensuite bathroom with plenty of hot water and a good shower, hairdryer, coffee & tea in the room, and only about a mile from city center with a bus stop right out front. It was very clean -- fresh sheets every 3rd day and towels every day. The Dubliner Bar inside the hotel was especially good (prices & food). All-in-all, a good stay.

This was our second time staying at this hotel....first time was 3 years ago. The place was a bit shabby then, but has been upgraded and looks fine now. the value is great....rooms in other hotels in this fashionable part of Dublin will cost you three times as much. The location is excellent....a five minute ride by bus from downtown. Local buses and the airport coach stop just outside the hotel entrance. Staff is knowledgeable about surrounding area. Would certainly recommend this hotel.

This place has excellent service although the all around experience was fair

Booked in to the Ballsbridge Hotel after an overnight trip from NY. The front desk staff managed to get a room cleaned up well before check in time so that I could get refreshed before a drive down the country. I had few needs over my stay but the best thing is they did not invade your privacy. Overnight parking was a bit stiff and should be included in an overnight stay. That is Ireland for you, plenty of add on fees and extras that you do not expect.

Overall comfortable and friendly hotel. Although the staff ignored do not disturb sign one morning.

I absolutely LOVED The Ballsbridge Hotel. Not only was it conveniently located to everything I wanted, but the Hotel staff were very accomodating! My room was absolutely huge! The bed was absolutely comfortable! It's in a very safe area so I didnt mind coming back to the Hotel at late hours. You are in walking distance to alot of eateries and shops, if you want to walk up to Grafton Street. It's right across from the Bank and most of the Embassies. They also have a pay computers if you forgot any of your electronics, like I did. Everything was clean, and they never came in your room when you had the "No Attention Needed" sign hanging. The Bathroom was an absolute delite, with a deep tub perfect for a nice relaxing bath.

Hotel staff provided the only available room for 0930 checkin. Clean, serviceable, but the bathroom ceiling was covered in mildew, and the desk chair was threadbare. Also found water sitting in electric kettle for who knows how long. Staff sent us on a 1.5 mile walk in search of food when there were several establishments within 5 minute walk. At least the airport bus stop was outside the premises.

Traveling internationally we had baggage to match but nobody came to the kerbside to assist out unloading and entrance into the lobby, after checking in nobody offered nor was there anyone available to assist in accessing our room. Room No. 322 overlooked a mess of AHU's (air handling units and other debris) total eyesore and yet the Hotel appeared <10% occupied i.e., simple matter to have provided us a room with a view? Bathroom had a wall mounted dryer but head and flexible hose were missing (torn off long time ago) Room dryer was installed to prevent stealing same rather than designed for personal use, how come? The plug had been stripped from cord and 1/4" dia. hole bored thru back of desk then plug refitted so you could not unplug/steal same; that meant cord length was lost winding it in and under the desk so end result was one of getting down on your knees to operate the hair dryer while the mirror is 3' above and 3' to the other side so it's an absolute NONO! TV was say 16" vintage 1875, that's a typo I meant 1975 but you get the sense of it this Hotel is tired, it needs a facelift, tummy tuck et al. Stay there again? NO nice people but it's not a 3 star Hotel and was a major disappointment, made the more so as they would refund the last 2 of a planned 5 nite stay even though we gave proper notice. Annie

My reservation for D4 Ballsbridge Inn Hotel was made a couple weeks in advance. My friend made her reservation more than a month in advance and when we arrived, we were met at the door and advised the hotel was "closed for remodeling" and our reservations had been switched to D4 Berkeley--"just go around the back of this hotel, across the parking lot, through a wrought iron fence...." I truly thought the man was joking! When I found the front desk of the Berkeley, they insisted that it was "the same hotel" and therefore didn't feel the need to notify guests of the switch. They also mentioned that the Berkeley is a 5Star hotel and the D4 Inn was a 4Star--I assume they thought we should be grateful for the 'upgrade'....The Berkeley may have been a 5Star hotel a few years ago, but it needs some serious renovations to qualify for that now! Not only was the D4 Inn closed, but its restaurant was closed, its pub was closed and the D4 Store was closed leaving the Berkeley with one restaurant. The Air Coach stop and the city bus stop is right outside the door of the D4 Inn and the RDS, (where we were attending the needlework show), is a short walk or a quick bus ride down the street. The Berkeley was just that much further to everything and we were disappointed with the switch and the fact that we were not notified of the switch. The Berkeley breakfast was great and the hotel staff was wonderful, but everyone had been instructed to say "this is the same hotel" (i.e. D4) and the "other building was closed for remodeling" turns out, the other hotel, pub, D4 Store had been FLOODED with the recent storm that had raged through Dublin a few weeks earlier! now why couldn't they have said that and why couldn't they have notified their guests?? I would have been perfectly happy with the switch if I had known about it in advance, but to find out after an eight-hour flight, on top of jet lag, it was more than a little aggravating!! and they charged for WiFi, which was very inconvenient :)

We booked at the D4 in Dublin because the photos online showed a modern hotel with public transport into the city. When we arrived, there were added fees for everything, parking and Wifi (10 minutes for 3 euro) and you could tell that at one point it had been a nice hotel, but that management had let the facade age badly. We asked for a wake up call and woke up with a male member of staff IN our room. When I asked him what he was doing he said it was our wakeup call!!! The rooms were clean, but the hotel did not live up to the photos I had seen online and that matched with poor, rude service and undisclosed service fees left us frustrated and angry.

Nothing major, staff were not the most welcoming but were really efficient. Room was really clean and comfy. Nice part of town.

This hotel is situated at the corner of an intersection, making it difficult to get to, especially if you don't know the city. A 'Family room' consisted of a small double, a single and a pull out couch! Only one pillow was provided for each bed. Each evening I had to order two sets of extra towels as only the minimum were provided, even though they knew we had four adults in the room. The hair dryer wouldn't work, and with three women staying was a nightmare, each time I called the front desk "They said they were fully booked and couldn't find a replacement!" Last morning when we were checking out a replacement was provided...However NO hot water was available!! again we were informed by the front desk "That maintenance didn't come into until after we checked out!" No option to provided use with a room that did have hot water Needless to say we were very unhappy with our stay, and were the 4-star rating came from is anybodys guest, maybe on a good day 2 might be more approprate

Pembroke Road Dublin Dublin

Ballsbridge Hotel places you in Ballsbridge, within a leisurely stroll of popular sights such as Aviva Stadium and Royal Dublin Society. This 400-room, 4-star hotel has a restaurant, free in-room WiFi, and a conference center. It's in central Dublin and also close to The Grand Canal Theatre and National Gallery of Ireland at Merrion Square.


Dining

This hotel serves as home to a pub, along with a restaurant that specializes in Irish cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.


The 400 rooms have an array of amenities, including coffee makers, ironing boards, and desks. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding.

Rooms


Property features

Ballsbridge Hotel features free WiFi in public areas, 12 meeting rooms, and a conference center. Self parking is available for EUR 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Classic Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Deluxe Twin Room

Twin 2 | Sleeps 2

Classic Double and Single Room

Full 1 | Sleeps 3

Guest reviews for Ballsbridge Hotel

Everyone (2) Business (4) Couples (5) Family (5) Friends (3) Other (4)
5

very nice stay as always

Everyone

Staff just very helpful room always clean very confortable bed very nice bar and restaurant . Very good location.Highly Reccommend for sure

By , from Spain on Feb 7, 2017

5

lovely hotel, clean & comfortable

Everyone

I'd absolutely stay again, I may not order room service (quality was lacking, especially for the price) but no other complaints. Staff was welcoming & professional.

By , from new orleans on Sep 12, 2016

4

overnight in dublin

Families

Nice, clean hotel with very friendly staff. Concierge was very helpful with restaurant recommendation. Accommodations and location was perfect for us.

By on Aug 6, 2015

1

makes dublin hotels look bad and that's really saying something!

BusinessTravelers

I travel from the west coast of America to Dublin for business about every three weeks. Being a road warrior, I know full well the limitations of Dublin hotels. But this one is bad even by Dublin standards. I stayed 7 nights. The fire alarm only went off once during the night so that was a plus. Shampoo and soap was only provided once time during my stay, the telephone in the room did not work at all despite telling the front desk and the staff "changing" the phone, the kettle was broken when I checked in, there is only one garbage can in the room (bathroom), which isn't a big deal, but is actually annoying. Internet is complicated and may only be used on one device - you must decide between your mobile or your computer. There are no areas in the hotel that have free internet. I could go on and on. But the real kicker was that after I had stayed 7 nights during a slow period and had spent money at the pub/restaurant, they threatened to charge me 30 euros if I checked out an hour late. Pure Klass. My last time there. You've been warned.

By on Apr 25, 2014

4

new year's in dublin

GetawayWithFriends

The hotel staff were amazing, hotel was very clean. Very glad I brought my own pillow, as mentioned by another reviewer, as they only give you one. Amenities in the room were fine but nothing to brag about, breakfast downstairs was expensive... cold buffet for 10 euros! It was a bit away from downtown, but not a bad cab ride. The hotel staff was very accommodating and helpful calling cabs, and offering advice on tours. You have to pay for wifi, which was a major negative aspect!

By on Jan 2, 2014

1

i will never recommend it!

Families

It was on of the worse that I ever had. It started by a dirty room with no phone, no batteries for the remote, beside a loud noisy elevator that is operating like the train on the top of your head, no iron , no shampoo or extra blanket for the cold room. We complained after two days of suffering and the receptionist was mean and upset. She moved us to another room in different floor that was one room away from the elevator and was so loud and noisy. Plus smell. After a bad night sleep we complained again. This time we were lucky to have the manager. She was sweet and moved us to the business side of the hotel. Different world. Clean carpets, good rooms, extra space and much cleaner bathroom though the bathroom has limescale and scum on the walls and corners of the bathtub. To my surprise I complained about the clogged bathtub and no resolution. We were punished with no room service for some reason. And the last day the cleaning lady knocked the door by 8 am!!! I will never recommend this hotel to anyone. Shame on them! I just took the pictures of the business side. And I will leave the normal side to your imagination!

By on Dec 14, 2013

2

needs updating but convenient location

Couples

My boyfriend and I stayed here the night before and after the Dublin Marathon. The morning of the marathon he needed to eat something healthy and fast and they charged 10 Euro for him to eat yogurt, 2 pieces of toast and mueseli. They knew full well that there would be loads of runners in there looking for something so they upped the charge it seemed like. The morning AFTER the marathon, where sleep was definitely needed, we woke to the lovely sounds of tapping on our door repeatedly from housekeeping at 8am. WHY so early?!!!!!!!! There was no light in the room, one lamp for the entire room. The hotel needs to be updated desperately. Forget using the tv you couldn't figure it out and when you did, you only got 3 channels. Its unfortunate, because the location is great and the staff was polite and helpful, but its those little things like comfort and quality that you look for when staying at a hotel. The location was convenient, close to the DART, pubs and shops.

By on Nov 5, 2013

1

one of the worst experiences ever

Singles

This hotel was awful. The staff was too busy to help and was condescending when asked a question. I had to change rooms because the first one was just disgusting. The second one was worse. Mold on the bathroom ceiling, peeling wallpaper, dirty carpets, running toilets, cigarette burns in the curtains, old & chipped furniture, antique televisions. Worst experience ever. Part of the hotel in under renovation, but not my rooms.

By on Jul 8, 2013

3

good value for the money

Couples

The hotel is in need of a major refurbish, but we were told it had been scheduled for demo during the 'Celtic Tiger' economy to make way for a new convention center, since it sits so close to the new stadium. But when the bubble burst in 2008, the developer backed out, and now there's little money for the major upgrade it needs. That having been said upfront, it was a good fit for us -- not at all expensive and yet the basic comforts we needed -- ensuite bathroom with plenty of hot water and a good shower, hairdryer, coffee & tea in the room, and only about a mile from city center with a bus stop right out front. It was very clean -- fresh sheets every 3rd day and towels every day. The Dubliner Bar inside the hotel was especially good (prices & food). All-in-all, a good stay.

By on Apr 27, 2013

4

convenient, great value

Couples

This was our second time staying at this hotel....first time was 3 years ago. The place was a bit shabby then, but has been upgraded and looks fine now. the value is great....rooms in other hotels in this fashionable part of Dublin will cost you three times as much. The location is excellent....a five minute ride by bus from downtown. Local buses and the airport coach stop just outside the hotel entrance. Staff is knowledgeable about surrounding area. Would certainly recommend this hotel.

By on Sep 20, 2012