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Shangri-La Residences and Apartments

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Photo gallery for Shangri-La Residences and Apartments

Terrace/patio
Creator video
Lobby
City view
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Sheikh Zayed Road, PO Box 75880, Dubai
  • Place, City Walk
    ‪14 min walk‬
  • Place, Dubai Mall
    ‪1 min drive‬
  • Place, Burj Khalifa
    ‪1 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio

A hotel room with a bed, desk, chair, bedside tables, and artwork on the walls.

Studio

  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Executive Studio

City view

Executive Studio

  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Free minibar items, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms

  • City view
  • 1808 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 3 Bedrooms

Free minibar items, in-room safe, desk, blackout drapes

Apartment, 3 Bedrooms

  • Partial sea view
  • 2389 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Dubai

Located in Trade Center within a short walk of City Walk, Shangri-La Residences and Apartments is within 2 miles (3 km) of other popular sights such as Dubai Mall. This 428-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • City Walk - 14 min walk - 0.8 miles
  • Dubai Mall - 1 min drive - 0.9 miles
  • Dubai Aquarium & Underwater Zoo - 1 min drive - 1.1 miles
  • Burj Khalifa - 1 min drive - 1.1 miles
  • Dubai World Trade Centre - 3 min drive - 1.7 miles

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dusit Thani Splash Pool - ‬15 min walk
  • ‪Benjarong - ‬15 min walk

About this property

Shangri-La Residences and Apartments

Shangri-La Residences and Apartments features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, free toiletries, and bathrobes. Kitchenettes, microwaves, and free minibar items are also standard.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Shangri-La. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 120 for adults and AED 120 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 120 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: AED 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.
Property Registration Number 1506855

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Shangri-La Residences Apartments Dubai
Shangri-La Residences Apartments
Shangri-La Residences Dubai
Shangri Residences Apartments
Shangri-La Residences and Apartments Hotel
Shangri-La Residences and Apartments Dubai
Shangri-La Residences and Apartments Hotel Dubai

Frequently asked questions

Are free cancellation options available at Shangri-La Residences and Apartments?

Shangri-La Residences and Apartments provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Shangri-La Residences and Apartments?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Residences and Apartments on Jul 14, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Shangri-La Residences and Apartments?

This hotel is situated in Trade Center within a short 13-minute walk of City Walk and also 18 minutes on foot from Coca-Cola Arena. You'll also find Dubai Mall and Dubai Aquarium & Underwater Zoo within a short drive.

Will I be able to park at Shangri-La Residences and Apartments?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at Shangri-La Residences and Apartments?

The Spa at Shangri-La is the hotel's spa and services include deep-tissue massages, body wraps, and facials.

Does Shangri-La Residences and Apartments have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and an outdoor tennis court at this hotel.

Does Shangri-La Residences and Apartments feature a casino on the premises?

No, Shangri-La Residences and Apartments doesn't have a casino.

Is there an indoor pool at Shangri-La Residences and Apartments?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Shangri-La Residences and Apartments a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a full-service spa.

Are there hot tubs at Shangri-La Residences and Apartments?

No, but this hotel does have a sauna.

Does Shangri-La Residences and Apartments have a restaurant that serves breakfast?

Yes, Shangri-La Residences and Apartments serves buffet breakfast for a surcharge each morning at Dunes Cafe.

Does Shangri-La Residences and Apartments allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Residences and Apartments.

Are there connecting rooms at Shangri-La Residences and Apartments?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Shangri-La Residences and Apartments?

The closest major airport to Shangri-La Residences and Apartments is Dubai Intl. Airport (DXB), which is 8.2 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.3 mi away (47-minute drive).

Can I book a room with a balcony at Shangri-La Residences and Apartments?

No, there aren't any guestrooms at Shangri-La Residences and Apartments that offer a balcony.

Shangri-La Residences and Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 116 reviews
Rating 8 - Good. 28 out of 116 reviews
Rating 6 - Okay. 11 out of 116 reviews
Rating 4 - Poor. 4 out of 116 reviews
Rating 2 - Terrible. 2 out of 116 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities
Good service, good food
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gerlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and enjoyed the breakfast
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Loved the size of the suite. It was a little dated, but a perfect fit for a family of our size. Doorman and concierge were very friendly, which was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Everything is perfect
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly, personalised service, amazing Chinese restaurant
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Lue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to in Dubai, I’ll come back on my next trip
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Ahmed

Dirty carpet
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amrit the cleaning guy is an amazing person
Stayed 8 nights in Dec 2023
Verified

6/10 Okay

Waqas

Old property. The first room they had allocated to us was supposed to be non smoking but it was smelling like a shisha bar.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Amer

Liked: Staff & service, amenities, property conditions & facilities
The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Meyani

Liked: Staff & service, amenities, property conditions & facilities
From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
Stayed 5 nights in Sep 2022
Verified

6/10 Okay

Jacqueline

Liked: Staff & service, amenities
Disliked: Cleanliness
We had a great experience with the staff but unfortunately the cleanliness at the residence wasn’t up to par for Shangri-La standards. I was quite disappointed that the room came with a smoke smell, despite it being advertised as non-smoking. The room itself wasn’t entirely clean. While it did have a comfortable bed, and lovely staff, I don’t know if I would recommend to others due to the high cost and only satisfactory conditions of the room.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Weiyou

Liked: Cleanliness, staff & service
The place is located in a convenient location. However, the property is showing its age. Our room was spacious, but it could use a good facelift. The staff members on the other hand are very friendly and helpful. The breakfast service at the lounge is also very good, although the seating space is quite limited. The gym facility and the pools are not of ideal size, especially the skypool on the 42nd floor was so tiny I would not even want to get into the water there. So overall our experience at this hotel was mixed. Friendly staff and good (but not execellent) services, while the facility can be a lot better to match the brand.
Stayed 8 nights in Dec 2024
Verified

6/10 Okay

Maria-Nazare

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.
Stayed 6 nights in Aug 2022
Verified

4/10 Poor

Kailey

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

EDGAR MARTIN GALVAN

Liked: Cleanliness, amenities, property conditions & facilities
Desde la llegada el recibimiento por parte del personal el restaurante riquísimo y variado, los choferes asignados excelente servicio, en especial Hanif, excelente trato y ayuda al huésped, las personas del restaurante súper atentos y amables, así como los chefs un riquísimo sabor en todo, la despedida por parte de Kunga, súper atenta agradable que te da seguridad y ganas de regresar, aún más de quedarse. Muy agradecidos por esta excelente experiencia, los recomendaremos ampliamente. Muchas gracias
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Soo min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔직원분들이 매우 친절했다.룸컨디션도 생각보다 훌륭
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing location amazing room
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Accommodation. Highly Recommended

My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, room comfort
It was good but quality of the apartment need major renovation
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

LEILA M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenomenal

Maravilhosa experiência! Hotel realmente 5 estrelas super bem localizado, funcionários muito atenciosos, quarto extremamente confortável e amplo! Nota 1000
Lobby do hotel
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

KhurshidAthar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly staff and clean hotel with all necessary equipment
Stayed 7 nights in Dec 2019