Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants, near Dubai Mall
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
Outdoor banquet area
Picture-Perfect Room | View from room
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, Dubai Mall
    ‪15 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪17 min walk‬
  • Place, Burj Khalifa
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(59 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Sea view

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Sea view

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

Deluxe Room, 2 Twin Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Partial ocean view

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

Horizon Executive, Room

10.0 out of 10
Exceptional
(12 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed
  • Partial sea view

Horizon, Premier Room

10.0 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

You may also like

About the neighborhood

Dubai

Located in Trade Center within a short walk of City Walk, Shangri-La Dubai is within 2 miles (3 km) of other popular sights such as Dubai Mall. This 302-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • City Walk - 11 min walk - 0.6 miles
  • Emaar Square - 14 min walk - 0.8 miles
  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile

Getting around

  • Financial Centre Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Dusit Thani Splash Pool - ‬16 min walk

About this property

Shangri-La Dubai

Luxury hotel with 5 restaurants, near Dubai Mall
Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1506855

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Shangri-La Dubai?

Shangri-La Dubai provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Dubai?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Feb 22, 2026 start from $189.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Dubai?

This hotel is situated in Trade Center within a short 14-minute walk of City Walk. You'll also find Dubai Mall and Dubai Cruise Terminal within a short drive.

Will I be able to park at Shangri-La Dubai?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Shangri-La Dubai?

Chi is the hotel's spa and services include Swedish massages, Thai massages, couples treatments, and aromatherapy.

Does Shangri-La Dubai include a casino on the premises?

No, Shangri-La Dubai doesn't have a casino.

Is there an indoor pool at Shangri-La Dubai?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Shangri-La Dubai good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Shangri-La Dubai have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Dubai have a restaurant with a breakfast menu?

Yes, Shangri-La Dubai has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Dubai.

Are there connecting rooms at Shangri-La Dubai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Dubai?

The closest major airport to Shangri-La Dubai is Dubai Intl. Airport (DXB), which is 9.6 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.5 mi away (46-minute drive).

Are there rooms with balconies at Shangri-La Dubai?

No, you won't find guestrooms with balconies at Shangri-La Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1359 out of 1600 reviews
Rating 8 - Good. 147 out of 1600 reviews
Rating 6 - Okay. 51 out of 1600 reviews
Rating 4 - Poor. 21 out of 1600 reviews
Rating 2 - Terrible. 22 out of 1600 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

rotem

Liked: Cleanliness
Disliked: Staff & service
Very old hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Aldona

Stayed 4 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Exceptional stay at The Shangri-La hotel Dubai

From the moment we arrived, the service at the Shangri-La Hotel was nothing short of outstanding. The team could not have done more for us if they tried. We never once had to open a door or press an elevator button ourselves — every detail of our stay was thoughtfully taken care of. They kindly froze ice packs for my medication, which was greatly appreciated, and when they learned it was my birthday, they surprised us with an upgraded room. To make the day even more special, they sent a beautiful gluten-free birthday cake and balloons to our room — such a thoughtful and personal touch. Every single member of staff went above and beyond to make our stay memorable. The hotel itself is stunning, and the location is simply fabulous. We cannot recommend the Shangri-La Hotel highly enough and will definitely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Quincy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the Shangri-la Dubai are second to none. Anything we needed they would bend over backwards to help. They even brought my wife a complimentary dessert on her birthday. On top of all that the hotel was always spotless inside and out. I would highly recommend staying here.
Views from the pool of the Burj Khalifa
Stayed 8 nights in Oct 2025

6/10 Okay

Christian

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Very deteriorated room, I was offered a change. Not as expected to be
Stayed 3 nights in Oct 2025

10/10 Excellent

Ivana Masiel Castillo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing and attentive, I’d come back without hesitation!! They made me feel very special for my birthday and in general. 10/10
Stayed 6 nights in Oct 2025

10/10 Excellent

Dilshod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Nice atmosphere!
Stayed 2 nights in Aug 2025

10/10 Excellent

MANAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Nolan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the finest hotels I have ever stayed in. The room was well-appointed with excellent views, and top-notch upkeep by the cleaning staff. The morning breakfast was delicious and offered great variety. I especially loved the fresh-squeezed orange juice machine. The infinity pool is really nice as you can swim and view the Burj Khalifa at the same time, and the lounge upstairs offered great snacks and drinks. The location has many restaurants nearby and is fairly close to the Dubai mall and Burj Kalifa. What really made the experience special were the hotel staff who made us feel like rock stars each and every day. I have never encountered this level of service at any hotel I have ever stayed at and my wife and I felt as if we were among friends when talking with anyone there. You are greeted with a friendly smile and a genuine desire to make you feel comfortable. I want to give a special shout out to the van driver Hanif , the front door staff: Yassar, Waqas, Khodaram, and the counter staff: Nerie and Sharon. My wife has stayed at many Shangri-La hotels, but she said this is by far the best one. It’s the feeling of a place that makes it most memorable and we will take with us many warm memories of the Shangri-La in Dubai!
Stayed 3 nights in Oct 2025

10/10 Excellent

Amrit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently returned from another unforgettable stay at the Shangri-La Hotel, Dubai, and as always, it truly felt like a home away from home. From the moment we arrived, we were greeted with warmth and genuine hospitality by Karim and Janeth, setting the perfect tone for our holiday. A huge thank you to Kopila and her fantastic team, who consistently go above and beyond to ensure every aspect of our stay is flawless. Special mention goes to Keith and Saw, who once again made us feel completely at ease and looked after us with such attentiveness and care. Their service is simply second to none. We're also incredibly grateful to Nikhil, Imaya, Zineb, Erika, and Dipen – always on hand, always helpful, and always with a smile. You all played such a big part in making our experience so memorable. Also, special mention to Khodarahm and Francis at the front door – their warm smiles, welcoming attitude, and attention to detail are truly the first impression of the Shangri-La experience, and it's a great one. Every time we arrived or left the hotel, they made us feel valued and taken care of, and their professionalism sets the standard from the very first moment. A massive thank you from both me and Mrs. Rai – your efforts don’t go unnoticed and are truly appreciated. We’re already looking forward to our next visit and hope to see you all again very soon! Warmest regards, Mr. & Mrs. Rai
Stayed 5 nights in Oct 2025

10/10 Excellent

Nadeem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ambience and location
Stayed 2 nights in Oct 2025

8/10 Good

Frazer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent. My only criticism was that your website advertised our room as sleeping 4 people, which the booking accepted. However, on arrival there were only 3 beds and we had several hours of trying to fix the problem. Eventually the hotel upgraded our room and put a fourth bed in. Other than that, it is an excellent hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, especially the gentlemen who work at the door and the crew that served breakfast at the 41st floor lounge (highly recommend the breakfast upgrade) Rooms were large, nice, and well kept. Outdoor pool area was very nice as well. Would definitely recommend. High 4 star to 5 star property.
Stayed 7 nights in Oct 2025

10/10 Excellent

Bei

Stayed 4 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel in Dubai

Hotel and service were top notch. View of Dubai was great. Favourite part was the pool and spa area. Really nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shazu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Oct 2025

10/10 Excellent

Janti

Stayed 4 nights in Oct 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property is the staff. They are very welcoming and the service provided is of a very high standard. The team in the horizon lounge made our stay feel very special. Food was very good and I feel everyone should try their evening buffet. Thank you everyone for a great time.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mayra

Liked: Cleanliness, amenities
amazing costumes service
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle Ann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Quality amenities; good location.
Stayed 4 nights in Oct 2025

8/10 Good

Khobir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience and will be returning soon.
Stayed 15 nights in Sep 2025

10/10 Excellent

Con

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious rooms and great bathroom. Breakfast was excellent with great range.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2025

10/10 Excellent

Nabil

Traveled with family
Liked: Cleanliness, amenities
The hotel was amazing everyone one was treating us more than excellent we have. Good time
Stayed 7 nights in Oct 2025

10/10 Excellent

Mayra Yuriria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever , great costumer service
Stayed 1 night in Oct 2025