Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Creator video
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Dubai Mall
    ‪15 min walk‬
  • Burj Khalifa
    ‪18 min walk‬
  • Dubai World Trade Centre
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬
VIP Access
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Room options

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(10 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(10 reviews)
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(48 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Sea View

9.6 out of 10
Exceptional
(18 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(19 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Trade Center within a short walk of City Walk, Shangri-La Dubai is within 2 miles (3 km) of other popular sights such as Dubai Mall. This 302-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile
  • Dubai Fountain - 2 min drive - 1.1 miles
  • Dubai World Trade Centre - 2 min drive - 1.5 miles

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury hotel with 5 restaurants and a full-service spa
Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Shangri-La Dubai?

Shangri-La Dubai provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Dubai?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Aug 4, 2025 start from $117.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Dubai?

This hotel is situated in Trade Center within a short 13-minute walk of City Walk. You'll also find Dubai Mall and Dubai Cruise Terminal within a short drive.

Is parking available on site at Shangri-La Dubai?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Shangri-La Dubai?

Chi is the hotel's spa and services include Thai massages, Swedish massages, couples treatments, and reflexology.

Does Shangri-La Dubai include a casino on the premises?

No, Shangri-La Dubai doesn't have a casino.

Is there an indoor pool at Shangri-La Dubai?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Shangri-La Dubai a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Shangri-La Dubai have a hot tub?

No, but this hotel does have a steam room.

Does Shangri-La Dubai have a restaurant with a breakfast menu?

Yes, Shangri-La Dubai has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Dubai.

Does Shangri-La Dubai have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Dubai?

The closest major airport to Shangri-La Dubai is Dubai Intl. Airport (DXB), which is 8.2 mi away (19 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.8 mi away (40-minute drive).

Can I book a room with a balcony at Shangri-La Dubai?

No, at Shangri-La Dubai, there aren't any guestrooms that list a balcony.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1173 out of 1374 reviews
Rating 8 - Good. 127 out of 1374 reviews
Rating 6 - Okay. 42 out of 1374 reviews
Rating 4 - Poor. 13 out of 1374 reviews
Rating 2 - Terrible. 19 out of 1374 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHURESH

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice Hotel well maintained and excellent staff. We had a great time during our stay at the hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Youxing

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located near downtown Dubai and we got free upgrade to a room with Burj Khalifa view which was fantastic. The room was beautiful, clean and quiet. Breakfast had a wide variety of food. Snacks at afternoon tea and happy hour were also delicious. The hotel is at the right size so the lobby, restaurants, and other public areas are not too crowded. What impressed us the most is the friendly staff and service. Every staff member we encountered was extremely friendly and attentive. We were very pleased with Ethan Sun (Fengchao Sun) and Daphne Du (Ying Du) who went above and beyond to help guests feel like home. They provided advices and shared tips to help us optimize our itinerary and experience. They truly showcased the superior level of hospitality at Shangri-La. My family had a wonderful stay, and my kids would only want to stay at Shangri-la for our next travel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jesusa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, our experience at Shangri-La Dubai was nothing short of outstanding. Every staff member we encountered—from the front desk and concierge to the Horizon Lounge servers, breakfast buffet team, and housekeeping—was incredibly friendly, warm, and genuinely welcoming. Their attention to detail and consistent kindness made us feel truly cared for throughout our stay. The food was another highlight: delicious, fresh, and beautifully presented across the board. Whether it was the elegant offerings in the Horizon Lounge or the wide variety at the breakfast buffet, every meal was a treat. Cleanliness was impeccable—from the pristine room to the well-maintained common areas. Our room was spotless and refreshed daily with care, and it always felt like returning to a peaceful, luxurious haven. Shangri-La Dubai truly lives up to its name as a paradise away from home. We’re already looking forward to our next visit!
Stayed 7 nights in Apr 2025

2/10 Terrible

MAHDI, minto

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
not as a description
Stayed 3 nights in Apr 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Konstantin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable Hotel

10/10 Impeccable service, everyone is super nice and professional! Clean, great amenities, comfortable rooms they had fruits for us when we arrived! Definitely Ana amazing hotel!
Stayed 6 nights in Apr 2025

10/10 Excellent

Arshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, very helpful too. Nice spacious rooms will visit again.
Stayed 10 nights in Mar 2025

8/10 Good

Vicky, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 7 nights in Apr 2025

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shanghai-La has the best customer service! The staff were lovely and the check in agent was efficient. I received my upgrade with my platinum status and the room was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Motaz, Derby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is literally one of my favorite all time hotels to stay in … it was worth every penny we spent here very luxurious and clean And I am sure all rooms have amazing views even if isn’t burn khalifa view the sea view is just as nice And while Dubai as a city was amazing this hotel deserves to be in the heart of it Great location close to a lot of things Definitely will stay here again when we visit Dubai again
Stayed 6 nights in Apr 2025

10/10 Excellent

Amad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service at Shangrila are world class. They made us feel welcome from the minute we arrived. Very family friendly place. The entire staff was top notch! Keith, Saw, Nihil, and Mr, Karim in the Horizon Lounge. Khodarahm and Yasser in the lobby along with the rest of the Dunes Cafe staff. They truly are very kind and exceptional people. Thank you for everything! My family will definitely stay here again the next time we are in Dubai.
Stayed 7 nights in Apr 2025

10/10 Excellent

Svetlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Dubai.Top location.Hotel is very clean,team is very friendly and helpful .Highly recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay again thank you to the most professional Zineb! She is really good in what she do and we are lucky enough to know her! Our stay was fantastic because she did everything possible to make us feel welcome ❤️
Stayed 1 night in Apr 2025

10/10 Excellent

FIKRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay again because of the wonderful Zineb ! The most caring, kind , absolutely professional and big hearted person in the hotel! She was kind enough to give us the welcome and support for the time we spent in the hotel! So many people are good in what they do, but Zineb loves helping people feel at home when staying at ShangriLa! Wish all the staff to take the example of how she understands the meaning of ShangriLa ❤️thank you Zineb!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 9 nights in Mar 2025

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a good view of the Burj Khalifa. Service was exceptional. Hotel lived up to being 5 star.
Stayed 4 nights in Apr 2025

10/10 Excellent

michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 5 nights in Mar 2025

10/10 Excellent

Joseph, Somerville

Liked: Amenities
The staff were stand out fantastic and helpfull. It is a very well managed property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Khariny

Stayed 2 nights in Mar 2025

6/10 Okay

Mina

Did not meet expectations
Stayed 2 nights in Mar 2025