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Shangri-La Dubai

Property class: 5 and above
VIP Access

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Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
Outdoor banquet area
Picture-Perfect Room | View from room
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, City Walk
    ‪14 min walk‬
  • Place, Dubai Mall
    ‪1 min drive‬
  • Place, Burj Khalifa
    ‪1 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬
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Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(61 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Burj Khalifa View)

Deluxe Room, 2 Twin Beds (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Partial ocean view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Executive, Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Executive, Room

10.0 out of 10
Exceptional
(13 reviews)
  • Partial sea view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Trade Center within 2 miles (3 km) of Dubai Mall, Shangri-La Dubai is within a few miles (5 km) of other popular sights such as Burj Khalifa. This 302-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • City Walk - 14 min walk - 0.8 miles
  • Dubai Mall - 1 min drive - 0.9 miles
  • Dubai Aquarium & Underwater Zoo - 1 min drive - 1.1 miles
  • Burj Khalifa - 1 min drive - 1.1 miles
  • Emaar Square - 2 min drive - 1.3 miles

Getting around

  • Financial Centre Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Dusit Thani Splash Pool - ‬16 min walk

About this property

Shangri-La Dubai

Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Renovations and closures

The following facilities or services will be unavailable from April 15 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1506855

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Shangri-La Dubai?

Shangri-La Dubai provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Dubai?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on May 13, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Dubai?

This hotel is situated in Trade Center within a short 14-minute walk of City Walk. You'll also find Dubai Mall and Dubai Aquarium & Underwater Zoo within a short drive.

Is parking available on site at Shangri-La Dubai?

Yes, valet and self parking are offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at Shangri-La Dubai?

Chi is the hotel's spa and services include deep-tissue massages, Swedish massages, couples treatments, and body wraps.

Does Shangri-La Dubai have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 5 restaurants, and champagne service at this hotel.

Does Shangri-La Dubai include a casino on the premises?

No, Shangri-La Dubai doesn't have a casino.

Is there an indoor pool at Shangri-La Dubai?

Yes, this hotel has an indoor pool along with an outdoor pool. Note though that pool facilities will be unavailable from April 15 2026 until May 31 2026 (subject to change).

What will couples enjoy most about a stay at Shangri-La Dubai?

There are many amenities for couples at this hotel, including champagne service as well as 5 restaurants and an outdoor pool.

Are there hot tubs at Shangri-La Dubai?

No, but this hotel does have a sauna.

Does Shangri-La Dubai have a restaurant with a breakfast menu?

Yes, Shangri-La Dubai has 5 restaurants, and serves buffet breakfast each morning for a surcharge. Please note that the dining venue will be closed between April 15 2026 and May 31 2026 (subject to change).

Does Shangri-La Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Dubai.

Are there connecting rooms at Shangri-La Dubai?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Dubai?

The closest major airport to Shangri-La Dubai is Dubai Intl. Airport (DXB), which is 9.6 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.5 mi away (46-minute drive).

Are there rooms with balconies that I can book at Shangri-La Dubai?

No, there aren't any guestrooms at Shangri-La Dubai that offer a balcony.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1385 out of 1638 reviews
Rating 8 - Good. 151 out of 1638 reviews
Rating 6 - Okay. 54 out of 1638 reviews
Rating 4 - Poor. 22 out of 1638 reviews
Rating 2 - Terrible. 26 out of 1638 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nikita

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026

4/10 Poor

Rajeev

Stayed 5 nights in Jan 2026

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff. Delicious food. Wonderful experience
Dunes Cafe
HOi An
View from our room
Stayed 6 nights in Jan 2026

10/10 Excellent

James

Stayed 3 nights in Jan 2026

10/10 Excellent

MD ABDUS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Jan 2026

10/10 Excellent

ABDULAZIZ

Stayed 3 nights in Jan 2026

8/10 Good

SEAN Jung

Stayed 1 night in Jan 2026

10/10 Excellent

Marcel, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Stay at Shangri-La Dubai I had an exceptional experience at Shangri-La Dubai, and it truly deserves its outstanding reputation. From the moment I arrived, the level of service was remarkable. The staff were professional, attentive, and genuinely welcoming, always going the extra mile to ensure comfort and satisfaction. Every interaction felt thoughtful and personalized. The room was spacious, immaculately clean, and beautifully designed, with breathtaking views that made the stay even more special. The bed was extremely comfortable, and the attention to detail throughout the room reflected true luxury. The hotel’s facilities are excellent — from the elegant common areas to the well-maintained amenities. The location is also ideal, offering easy access to major attractions while still providing a calm and relaxing environment. What truly sets Shangri-La Dubai apart is the consistency of excellence across all aspects of the stay. This is luxury done properly: refined, efficient, and warm. I would absolutely return and highly recommend this hotel to anyone visiting Dubai, whether for business or leisure.
Stayed 9 nights in Jan 2026

10/10 Excellent

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great customer service. Hotel staff super friendly and also love the intricate details on everything.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gerjon

Stayed 7 nights in Jan 2026

10/10 Excellent

daniel

Stayed 6 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, clean and the customer service was impeccable! They made sure our stay was excellent. From the receptionist Coline, to the Director of rooms Assem, housekeeper Kelum and the wait staff in the Shang Palace Christine and every single staff were very polite and friendly! We had the best time!
We booked the bronze package for our 30th anniversary and it was beautiful!
Stayed 5 nights in Jan 2026

10/10 Excellent

Attal

Stayed 4 nights in Jan 2026

8/10 Good

Xiaohua

Traveled with family and small children
Friendly staffs
Stayed 3 nights in Jan 2026

8/10 Good

Hadeer

Stayed 7 nights in Jan 2026

10/10 Excellent

Professor Catherine

Liked: Cleanliness, staff & service, amenities
Absolutely wonderful hotel. We booked a Horizon club room. Well worth the booking. The room was massive and beautifully designed with great views of the Burg. What made the whole stay so memorable were the staff who were professional, kind, helpful and just lovely to be around, especially the team on level 41. They are stars!
Stayed 3 nights in Jan 2026

10/10 Excellent

Gaitri

Liked: Cleanliness, amenities, property conditions & facilities
Staff!!!
Stayed 3 nights in Sep 2025

8/10 Good

ananya

Stayed 5 nights in Dec 2025

10/10 Excellent

Vishnu

Stayed 5 nights in Jan 2026

8/10 Good

Ahmad

Traveled with family and small children
Liked: Cleanliness
Staff
Stayed 4 nights in Jan 2026

10/10 Excellent

jackson

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
staff breakfast gym
Stayed 1 night in Dec 2025

2/10 Terrible

Afnan, Al Malqa

Stayed 3 nights in Jan 2026

10/10 Excellent

Ilona

Liked: Cleanliness, property conditions & facilities
Everything was perfect! The staff went out of their way to help me out of a difficult situation, more than once. I've stayed in lot's of hotels but Shangri-La was by far my favorite. I'm hoping to return again soon.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nestor Amon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The rooms are clean. The breakfast is one of a kind. The views from the hotel is something to look forward to.
Stayed 4 nights in Dec 2025