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Kingsgate Canal Hotel

3.0 star property
Mediterranean hotel with a full-service spa and a 24-hour front desk

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Photo gallery for Kingsgate Canal Hotel

Coffee shop
Exterior
Daily buffet breakfast (AED 35 per person)
Lobby
Executive Room (includes 25% off F&B) | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
Building number 6, street 10, al jadaf,, street 10 6, Dubai, Dubai, 89029
  • Place, Dubai Creek
    ‪8 min walk‬
  • Place, Creek Park
    ‪14 min walk‬
  • Place, Dubai Festival City Mall
    ‪20 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room (includes 25% off F&B)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room (includes 25% off F&B)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room (includes 25% off F&B)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Twin Room (includes 25% off F&B)

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (includes 25% off F&B)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room (includes 25% off F&B)

  • 237 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (includes 25% off F&B)

Deluxe Twin Room (includes 25% off F&B) | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room (includes 25% off F&B)

  • 237 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room (includes 25% off F&B)

Executive Room (includes 25% off F&B) | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room (includes 25% off F&B)

  • 258 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dubai

Located in Jadaf, Kingsgate Canal Hotel is 3 mi (4.8 km) from Dubai Creek and within a 10-minute drive of other popular attractions like Dubai World Trade Centre. This 72-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Dubai Creek - 8 min walk - 0.4 miles
  • Creek Park - 14 min walk - 0.8 miles
  • Dubai Festival City Mall - 20 min walk - 1.1 miles
  • Wafi City Mall - 3 min drive - 1.5 miles
  • Dubai Creek Golf & Yacht Club - 7 min drive - 3.1 miles

Getting around

  • Al Jadaf Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Intercontinental Club Lounge - ‬4 min drive
  • ‪Mandi Man - ‬14 min walk
  • ‪Night Bridge Cafe & Restaurant - ‬17 min walk
  • ‪Roats By Parlour - ‬12 min walk
  • ‪Somaya - ‬16 min walk

About this property

Kingsgate Canal Hotel

Mediterranean hotel with a full-service spa and a 24-hour front desk
Guests of Kingsgate Canal Hotel enjoy features like a full-service spa, free WiFi in public areas, and coffee in a common area. There's free parking, and an airport shuttle (available 24 hours) for AED 3 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, access to locker space, and securing valuables. Other amenities at this spa hotel include free newspapers, laundry facilities, and a TV in a common area.
Guests can expect free WiFi and 43-inch Smart TVs with satellite channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, coffee makers, and safes are also standard. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Kingsgate Al Jadaf by Millennium Hotels
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  • Parking included
  • Free WiFi
  • Restaurant
7.0 out of 10, Good, 27 reviews
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Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 35 for adults and AED 20 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Renovated entire property - 2021

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AED 300 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 35 for adults and AED 20 for children
  • Airport shuttle fee: AED 3 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: AED 1 (roundtrip), (up to 11 years old)
  • Rollaway bed fee: AED 150.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Kingsgate Hotel Canal
Kingsgate Canal Hotel Hotel
Kingsgate Canal Hotel Dubai
Kingsgate Canal Hotel Hotel Dubai
Kingsgate Canal by Millennium Hotels

Frequently asked questions

Is a free cancellation option available at Kingsgate Canal Hotel?

Kingsgate Canal Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Kingsgate Canal Hotel?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Kingsgate Canal Hotel on Dec 13, 2025 start from $62.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Kingsgate Canal Hotel?

This hotel is situated in Jadaf, close to Dubai Creek, Gold Souk, and Dubai Mall. You'll also find Dubai Festival City Mall and City Centre Deira within a short drive.

Will I be able to park at Kingsgate Canal Hotel?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is a spa located at Kingsgate Canal Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Kingsgate Canal Hotel include a casino on the premises?

No, Kingsgate Canal Hotel doesn't have a casino.

Will I find an indoor pool at Kingsgate Canal Hotel?

No, there is no indoor pool at this hotel.

Is Kingsgate Canal Hotel a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a pillowtop mattress and a minibar in each guestroom with some featuring canal views.

Are there hot tubs at Kingsgate Canal Hotel?

No, there isn't a spa tub at this hotel.

Does Kingsgate Canal Hotel have a restaurant that serves breakfast?

Yes, Kingsgate Canal Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Kingsgate Canal Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Kingsgate Canal Hotel.

Are there connecting rooms at Kingsgate Canal Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Kingsgate Canal Hotel?

The closest major airport to Kingsgate Canal Hotel is Dubai Intl. Airport (DXB), which is 3.4 mi away (9 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 20.4 mi away (31-minute drive).

Are there rooms with balconies that I can book at Kingsgate Canal Hotel?

No, there aren't any guestrooms with balconies at Kingsgate Canal Hotel.

Reviews

Kingsgate Canal Hotel Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gretel was an absolute amazing hostess, very professional and well manner
Stayed 6 nights in Dec 2024

10/10 Excellent

Grace

Stayed 1 night in Dec 2024

8/10 Good

Firas, Dubai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was good in general with minor observations. The parking space is not enough for the guests. Although the security guard has done his best to adjust the situation. He deserve a high credit for his efforts. The receptionist in certain shifts needs to improve his customer service skills.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service

Awful awful service from the check in staff. The man at the desk called 'Akash' was very rude and has zero customer service skills and I don't think he knows how to smile. Additionally, the manager is also very unhelpful. There are much better hotels in Dubai, don't ruin your trip by staying here !
Stayed 1 night in Dec 2024

10/10 Excellent

Farhia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price so high
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Atef

Stayed 1 night in May 2024

10/10 Excellent

Ian

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in general
Stayed 2 nights in Jan 2024

2/10 Terrible

Nihad

Disliked: Staff & service
The receptionist night shift. He make me wait for 30 mnts for. I don't have booking. In the system. And I have booking befor. And payed already.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Amazing stay definitely recommend
Stayed 3 nights in Mar 2022

8/10 Good

Mohsen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

2/10 Terrible

Verified traveler

Very disappointed from Hotels.com as it is 2nd times I reach to hotel and they don't have confirmation from hotels.com and very complcated and difficult to register your complain and get your refunds
Stayed 1 night in Oct 2021

8/10 Good

Mustafa

Traveled with group
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Arnela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024