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Emirates Grand Hotel

4.0 out of 5.0

Recent guest reviews

To walk you through, I booked this place in a rush, which was the first of many mistakes. The beds were hard the bathrooms were dingy at the edges like an old New York apartment. THE BED!! HORRIBLE. Worst bed I've ever slept on in my entire life. The positive is that it's close to the Dubai mall via taxi or metro( beware when you actually metro it's a lot of walking to get to the mall on top of the walking you will already do) . At the $120-150 price point you should book somewhere else.

This a nicely located hotel, rooms are reasonable size and clean, staff are helpful, there is provision for water, coffee and tea, the buffet breakfast has lits of choices for cold and hot food. I will rstrongly ecommend this hotel.

I enjoyed staying in Emarates Grand hotel, in the same street starbucks, restaurants, open 24 hours. Thank you

Good location, not so comfortable. The amenities were ok. Staff was ok.

I traveled to Dubai with some family and we had a great time. This hotel is very well situated, close to restaurants and public transportation (which we used daily). The pool area is nice and relaxing. Staff is very attentive. Their travel desk help arrange a last minute tour for us on what was considered a holiday. Would recommend and stay again.

Location is great, facilities are great and ALL the staff, regardless of position, is wonderfully friendly and helpful. Great experience at a very good price. Would stay here again without question!

Pros: good location, spacious room Cons: incompetent employees. When we arrived, the receptionist told us that breakfasts were included in the room rate, but then when we checked out, the hotel told us that the receptionist made the mistake and we had to pay big money for the breakfasts. A lot of frustration ... I don't want to say that the hotel tricked us to use and pay for the breakfasts, but at least their staffs could have done better.

I love the VIP treatment they gave me.. Its a place to be

The hotel is the heart of the city - walking distance to the Metro station (Financial Center) and one stop away from the Dubai Mall. Hotel came with a kitchenette - microwave, fridge, utensils etc which was very helpful with kids.

Good size room, clean, overall a decent hotel but the mattress was a bit hard

despite the short stay, it was so comfy and relaxing

I have been to this hotel and I enjoyed it very close to train station , very clean wide rooms , comfortable in almost all means

The rooms are very spaceous and very clean. The location is excellent within a two minute walk to the metro station.' The 43 floor restaurant is unforgiveably BAD. Powdered reconstituted soup, Frozen pre-prepared food like at a cheap Chinese buffet in the USA. The view from the restaurant is nice which make this a terrible waste of good real-estate. Elevators are a mess. It is some kind of goofy computerized system where you enter your floor on a key-board outside the lifts. Then you wait and wait as other lifts pass by your floor and you long to get on them. Internet is slow - only most basic email uses workable. Over-all, very good hotel for the money

Sheikh Zayed Road Dubai

Hotel highlights

  • Close to Dubai Mall
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Sheikh Zayed Road within a mile (2 km) of Dubai Mall, Emirates Grand Hotel is within 2 miles (3 km) of other popular sights such as Burj Khalifa. This 4-star hotel has 430 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's in central Trade Center and also close to Dubai International Convention and Exhibition Centre and Jumeirah Mosque.


Dining

Enjoy dining at one of 2 onsite restaurants including Lobby Lounge, which specializes in Halal dishes. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is available for a fee.


Rooms

The 430 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect wired Internet, free WiFi, and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and bathrobes, and Select Comfort beds with premium bedding ensure a restful night. Other standard amenities include safes, phones, and desks.


Property features

At Emirates Grand Hotel, guests enjoy a full-service spa, an outdoor pool, and a health club. There's free valet parking, and an airport shuttle (available 24 hours) for AED 200 per vehicle roundtrip. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and 4 meeting rooms.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 3

Suite, 2 Bedrooms

King 1 | Sleeps 5

Premier Suite, 1 Bedroom

King 1 | Sleeps 3

Guest reviews for Emirates Grand Hotel

Everyone (3) Business (3) Couples (2) Family (3) Friends (1) Other (1)
1

just close that's it

Everyone

To walk you through, I booked this place in a rush, which was the first of many mistakes. The beds were hard the bathrooms were dingy at the edges like an old New York apartment. THE BED!! HORRIBLE. Worst bed I've ever slept on in my entire life. The positive is that it's close to the Dubai mall via taxi or metro( beware when you actually metro it's a lot of walking to get to the mall on top of the walking you will already do) . At the $120-150 price point you should book somewhere else.

By , from a on Jan 12, 2017

5

a pleasant and comfortable hotel

Everyone

This a nicely located hotel, rooms are reasonable size and clean, staff are helpful, there is provision for water, coffee and tea, the buffet breakfast has lits of choices for cold and hot food. I will rstrongly ecommend this hotel.

By , from vancouver on Nov 13, 2016

4

nice hotel

Everyone

I enjoyed staying in Emarates Grand hotel, in the same street starbucks, restaurants, open 24 hours. Thank you

By , from Saudi Arabia on Jul 29, 2016

Review comment responded on Aug 25, 2016

Dear Valued Guest, I am very glad that you enjoyed your stay at the Emirates Grand Hotel and accessed your desired destinations easily and fast. At the EGH, it is always our aim to leave a memorable and unforgettable experience for our guests. I hope we can can welcome you back to our hotel soon. We would be glad to have you again as one of our honored guests. Sincerely, Gil Pombo Assistant Training and Quality Manager

3

business trip

BusinessTravelers

Good location, not so comfortable. The amenities were ok. Staff was ok.

By on Jul 21, 2015

4

great hotel, awesome location

Families

I traveled to Dubai with some family and we had a great time. This hotel is very well situated, close to restaurants and public transportation (which we used daily). The pool area is nice and relaxing. Staff is very attentive. Their travel desk help arrange a last minute tour for us on what was considered a holiday. Would recommend and stay again.

By on Jul 8, 2015

5

pre-christmas trip to dubai

GetawayWithFriends

Location is great, facilities are great and ALL the staff, regardless of position, is wonderfully friendly and helpful. Great experience at a very good price. Would stay here again without question!

By on Dec 29, 2014

1

overall good but incompetent staffs

Families

Pros: good location, spacious room Cons: incompetent employees. When we arrived, the receptionist told us that breakfasts were included in the room rate, but then when we checked out, the hotel told us that the receptionist made the mistake and we had to pay big money for the breakfasts. A lot of frustration ... I don't want to say that the hotel tricked us to use and pay for the breakfasts, but at least their staffs could have done better.

By on Nov 4, 2014

5

nice stay

Couples

I love the VIP treatment they gave me.. Its a place to be

By on Sep 22, 2014

4

family suite - great location

Families

The hotel is the heart of the city - walking distance to the Metro station (Financial Center) and one stop away from the Dubai Mall. Hotel came with a kitchenette - microwave, fridge, utensils etc which was very helpful with kids.

By on Sep 12, 2014

4

decent

Couples

Good size room, clean, overall a decent hotel but the mattress was a bit hard

By on Jul 23, 2014