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Aparthotel

City Stay Prime Hotel Apartment

Property class: 4

Choose dates to view prices

Photo gallery for City Stay Prime Hotel Apartment

A multi-story hotel with illuminated windows and balconies, a ground-level entrance, and a modern architectural design.
A modern living room with a sofa, dining table, and chairs. There is a TV on a stand, a window with curtains, and a ceiling light.
A modern living room with a dining area, a sofa set, and a TV.
A modern gym with various exercise machines, a red wall, and a large window providing natural light.
A hotel room with two beds, a desk, and a chair.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha
  • Place, Mall of the Emirates
    ‪4 min walk‬
  • Place, Ski Dubai
    ‪7 min walk‬
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪15 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Apartment

A hotel room with a large bed, a desk, a TV, and a balcony with a view.

Deluxe Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A neatly arranged hotel room with a large bed, bedside tables, a nightstand, a green throw blanket, and two doors.

Apartment, 1 Bedroom

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Apartment, 2 Bedrooms

  • 1442 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Dubai

Located in Al Barsha within a short walk of Mall of the Emirates, City Stay Prime Hotel Apartment is within a few miles (5 km) of other popular sights such as Burj Al Arab. This 4-star aparthotel welcomes guests with 44 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • Mall of the Emirates - 4 min walk - 0.3 miles
  • Ski Dubai - 7 min walk - 0.4 miles
  • Meem Gallery - 13 min walk - 0.7 miles
  • Fatima Abdullah Mohammed Rasheed Mosque - 15 min walk - 0.8 miles
  • Al Barsha Pond Park - 3 min drive - 1.1 miles

Getting around

  • Mall of the Emirates Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 27 min drive

Restaurants

  • ‪Cipriani Dolci - ‬15 min walk
  • ‪illy Caffè - ‬13 min walk
  • ‪% ARABICA - ‬8 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪L'ETO - ‬8 min walk

About this property

City Stay Prime Hotel Apartment

Guests staying at City Stay Prime Hotel Apartment enjoy an outdoor pool, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AED 150 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, free newspapers, and a terrace.
Each apartment is soundproofed and features a kitchen and a balcony. There's space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect to find free WiFi and a 40-inch flat-screen TV with satellite channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a washing machine, a coffee maker, and free newspapers.
Recreational amenities at the aparthotel include an outdoor pool, a health club, and a sauna.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AED 150

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch flat-screen TV with satellite channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Hair salon
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 12 floors
  • 44 units
  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 150
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 737345

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Apartment
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai

Frequently asked questions

Are free cancellation options available at City Stay Prime Hotel Apartment?

City Stay Prime Hotel Apartment provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at City Stay Prime Hotel Apartment?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at City Stay Prime Hotel Apartment on Sep 3, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near City Stay Prime Hotel Apartment?

This aparthotel is situated in Al Barsha within a short 6-minute walk of Mall of the Emirates and also 15 minutes on foot from Ski Dubai. You'll also find Souk Madinat Jumeirah and Wild Wadi Water Park within a short drive.

Will I be able to park at City Stay Prime Hotel Apartment?

Yes, self parking is offered for free at the aparthotel. Wheelchair-accessible parking is also available for guests.

Does City Stay Prime Hotel Apartment include a casino on the premises?

No, City Stay Prime Hotel Apartment doesn't have a casino.

Will I find an indoor pool at City Stay Prime Hotel Apartment?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

Is City Stay Prime Hotel Apartment a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a rainfall showerhead, a kitchen, and bathrobes.

Are there hot tubs at City Stay Prime Hotel Apartment?

No, but guests can enjoy a sauna at this aparthotel.

Does City Stay Prime Hotel Apartment have a restaurant that serves breakfast?

No, City Stay Prime Hotel Apartment doesn't have a restaurant that serves breakfast.

Will City Stay Prime Hotel Apartment allow pets to stay for free?

No, pets and service animals aren't allowed at City Stay Prime Hotel Apartment.

Are there connecting rooms at City Stay Prime Hotel Apartment?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from City Stay Prime Hotel Apartment?

The closest major airport to City Stay Prime Hotel Apartment is Dubai Intl. Airport (DXB), which is 16 mi away (27 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is located 26.1 mi away (38-minute drive).

Can I book a room with a balcony at City Stay Prime Hotel Apartment?

Yes, every apartment at City Stay Prime Hotel Apartment comes with a balcony and some offer city views.

City Stay Prime Hotel Apartment Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 64 out of 167 reviews
Rating 8 - Good. 64 out of 167 reviews
Rating 6 - Okay. 18 out of 167 reviews
Rating 4 - Poor. 14 out of 167 reviews
Rating 2 - Terrible. 7 out of 167 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

CHING YEE ILONA

Liked: Cleanliness, communication
Hotel staff very nice, and outside easy to find the restaurant.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Anas

Liked: Cleanliness, amenities, property conditions & facilities, communication
5min walk to mall of emirates, great location. This is our second time staying here.
Stayed 10 nights in Oct 2024
Verified review

10/10 Excellent

Shihab

Liked: Cleanliness, room comfort, communication
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Sn

Liked: Property conditions & facilities, communication
Good all round
Stayed 15 nights in May 2024
Verified review

6/10 Okay

Khozema

Liked: Communication
Disliked: Room comfort

Staycation

Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Sn

Disliked: Property conditions & facilities
Very dirty hotel Full of cockroaches
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Laraib

Liked: Property conditions & facilities, communication
Staff was very helpful but the sofas were not clean
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

fahad

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 7 nights in Nov 2023
Verified review

2/10 Terrible

ABDULATIF

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I did not like ‏atmosphere, I don’t recommend it for family.
Stayed 6 nights in Aug 2022
Verified review

6/10 Okay

Alyanna Levy

Liked: Amenities
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee
Verified review

4/10 Poor

George

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
Stayed 16 nights in Sep 2024
Verified review

10/10 Excellent

Salim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Selection of TV Channels inadequate
Stayed 8 nights in Apr 2024
Verified review

8/10 Good

Bridget

Liked: Communication
Disliked: Cleanliness

DON’T DO IT!

STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Stayed 8 nights in Apr 2023
Verified review

4/10 Poor

zoheb

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
Stayed 19 nights in Jul 2024
Verified review

10/10 Excellent

Mickael

Liked: Cleanliness, property conditions & facilities, communication
Ras
Stayed 7 nights in Oct 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication

Horrible

Pire hôtel que j ai jamais fait et je souhaiterai obtenir un remboursement pour la nuit du 21 au 22 car nous n avons même pas où avoir accès a l hôtel le parking était barricades la route etait pleine d eau .
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Khaled

Liked: Communication
Etwas Renovierung , mehr Sauberkeit , sonst gut
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

andrea

Liked: Amenities, property conditions & facilities, communication
Struttura pulita, comoda per gli spostamenti, tranquilla posizione. Ottimo soggiorno
Stayed 8 nights in Mar 2024
Verified review

6/10 Okay

Michiel

Liked: Cleanliness
Prima prijs voor je verblijf. Bedden slapen erg goed. Elke dag komt roomservice alles schoon maken. Kamers mogen wat sfeervoller. Mall of the Emirates en metro zijn op loopafstand.
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

ILENIA

Liked: Amenities, communication
Appartamento mediocre.Zona rumorosa.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Catharina Everdina Alida

Liked: Cleanliness, amenities, property conditions & facilities, communication
De accommodatie was heel goed, personeel was erg vriendelijk en behulpzaam. Appartement was schoon en werd dagelijks schoongemaakt
Stayed 13 nights in Nov 2022
Verified review

8/10 Good

Zoltan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Personal war sehr freundlich und hilfsbereit. In wenige Minuten erreicht man den Mall of the Emirates, Lebensmittelgeschäfte, Restaurants etc. Die Gegend ist ein bisschen laut.
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
Stayed 10 nights in Apr 2022
Verified review

8/10 Good

Prema

Liked: Cleanliness, room comfort, communication

Nice apartment stay in great location.

We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Stayed 15 nights in Oct 2021
Verified review

8/10 Good

Jessica

Liked: Cleanliness, room comfort, communication

Good apartment

Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.
Stayed 7 nights in Jan 2021