Andaz Dubai the Palm, by Hyatt

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Andaz Dubai the Palm, by Hyatt

2 outdoor pools, an infinity pool, open 8:30 AM to 8:00 PM, free cabanas
Lobby
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Exterior

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
The Palm Jumeirah, Dubai, Dubai, 390068
  • Nakheel Mall
    ‪2 min walk‬
  • The Walk
    ‪7 min drive‬
  • Aquaventure
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

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Room options

Suite, Terrace

  • 1281 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Royal Suite, 2 Bedrooms

  • 3132 sq ft
  • Sea view
  • Sleeps 6
  • 2 King Beds

Suite (Prince)

  • 1708.0 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Andaz, Deluxe Suite, Sea View

  • 890 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Andaz Deluxe Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Andaz Twin Room with Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Andaz Room with Sea View

9.2 out of 10
Wonderful
(15 reviews)
  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Andaz Twin Room

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Andaz Room

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Andaz, Deluxe Room, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Andaz, Deluxe Room, 2 Twin Beds

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Andaz Suite with Balcony

  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Palm Jumeirah within a short stroll of Nakheel Mall, Andaz Dubai the Palm, by Hyatt is within a 10-minute drive Aquaventure. This 216-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • AURA SKYPOOL Dubai - 1 min walk - 0.1 miles
  • Nakheel Mall - 2 min walk - 0.1 miles
  • The Walk - 7 min drive - 3.8 miles
  • Aquaventure - 7 min drive - 3.0 miles
  • Burj Al Arab - 11 min drive - 5.8 miles

Getting around

  • Al Ittihad Park Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 34 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬7 min walk
  • ‪St. Regis Gardens - ‬7 min walk
  • ‪Depachika Food Hall - ‬18 min walk
  • ‪Joe & The Juice - ‬8 min walk
  • ‪Sushisamba - ‬8 min walk

About this property

Andaz Dubai the Palm, by Hyatt

Luxury hotel on the beach, with 2 outdoor pools
Andaz Dubai the Palm, by Hyatt features a private beach, a full-service spa, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for AED 400 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach hotel include a children's pool, a 24-hour gym, and a steam room.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Sitting areas, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ora Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

Arabic, Chinese (Cantonese), English, Filipino, French, German, Hindi, Italian, Korean, Russian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 140 for adults and AED 70 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andaz Lounge
  • La Coco Social
  • The Locale

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for AED 200.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 300.0 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1500
  • New Year's Eve (December 31) Gala Dinner per child: AED 750 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Andaz by Hyatt Palm Jumeirah
Andaz by Hyatt – Palm Jumeirah
Andaz Dubai The Palm, by Hyatt Hotel
Andaz Dubai The Palm, by Hyatt Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz Dubai The Palm, by Hyatt Hotel Dubai

Frequently asked questions

Are free cancellation options available at Andaz Dubai the Palm, by Hyatt?

Andaz Dubai the Palm, by Hyatt provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Andaz Dubai the Palm, by Hyatt?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at Andaz Dubai the Palm, by Hyatt on Aug 13, 2025 start from $129.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Andaz Dubai the Palm, by Hyatt?

This hotel is situated in Palm Jumeirah, just steps from The View at The Palm and Nakheel Mall, and within a short walk of Palm Islands. You'll also find Marina Beach and Aquaventure within a short drive.

Is there parking available at Andaz Dubai the Palm, by Hyatt?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Andaz Dubai the Palm, by Hyatt?

Ora Spa is the hotel's spa and services include Swedish massages, Thai massages, body wraps, and aromatherapy.

Does Andaz Dubai the Palm, by Hyatt feature a casino at the property?

No, Andaz Dubai the Palm, by Hyatt doesn't have a casino.

Is there an indoor pool at Andaz Dubai the Palm, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:30 AM and 8:00 PM.

What will couples enjoy most about a stay at Andaz Dubai the Palm, by Hyatt?

There are plenty of amenities for couples at this hotel, including a private beach, a beach bar, and 2 outdoor pools.

Are there hot tubs at Andaz Dubai the Palm, by Hyatt?

No, but guests can enjoy a steam room at this hotel.

Does Andaz Dubai the Palm, by Hyatt have a restaurant with a breakfast menu?

Yes, Andaz Dubai the Palm, by Hyatt has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Andaz Dubai the Palm, by Hyatt allow pets to stay free of charge?

No, pets and service animals aren't allowed at Andaz Dubai the Palm, by Hyatt.

Does Andaz Dubai the Palm, by Hyatt have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Andaz Dubai the Palm, by Hyatt?

The closest major airport to Andaz Dubai the Palm, by Hyatt is Al Maktoum Intl. Airport (DWC), which is 27 mi away (39 minutes by car). Another top airport is Dubai Intl. Airport (DXB), which is located 20.5 mi away (34-minute drive).

Are there rooms with balconies at Andaz Dubai the Palm, by Hyatt?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy sea views.

Andaz Dubai the Palm, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 206 reviews
Rating 8 - Good. 38 out of 206 reviews
Rating 6 - Okay. 8 out of 206 reviews
Rating 4 - Poor. 6 out of 206 reviews
Rating 2 - Terrible. 10 out of 206 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Greg, Wirral

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel -first time i have stayed there . Beach is good -facilities are good. You are on the stem of the Palm and its not easy to get around . Very close walk to Nakeel Mall which is good
Stayed 3 nights in Apr 2025

10/10 Excellent

Tayub

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location by the stem of the Palm Jumeirah. Next to Nakheel Mall will all the amenities, food and shopping complex!
Stayed 10 nights in Mar 2025

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic break in Dubai at the Andaz on the Palm.

Fantastic break in Dubai and the Andaz on the Palm was a perfect spot. The staff and food were amazing, especially in the Coco restaurant and at breakfast in the Locale. But don’t bother with the rooftop Asian restaurant - food is average and service (by Brenda) was abysmal.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

The hotel and staff were fantastic. Great atmosphere, cleanliness and the rooms were great. Definitely will be back!
Stayed 6 nights in Feb 2025

10/10 Excellent

Seungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, it was our second time staying at this hotel.
Stayed 10 nights in Sep 2024

10/10 Excellent

Atri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Renzo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a private beach and beautiful pool. Amazing breakfast and warm personnel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer, Westlake

Liked: Cleanliness, staff & service, property conditions & facilities
Young, international vibe
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Stayed 8 nights in Mar 2024

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, good Placed, clean and always someone ready to help for every question. Room not to big I will go back
Stayed 5 nights in Jul 2024

8/10 Good

Vanina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Ranjani, corio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Nakheel mall, very convenient location for Palm Jumeirah area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Kristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, friendly staff

Nice hotel but I wished these basic things as cotton wool was there and not need to be asked from reception. Pool, both adult and main were great! Room service took longer than expected as it was busy
Stayed 4 nights in May 2024

4/10 Poor

Bardia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I had to add the breakfast but they couldn’t accept the payment online and I didn’t have the breakfast during my stay there
Stayed 5 nights in May 2024

4/10 Poor

Salome

Disliked: Staff & service, property conditions & facilities, room comfort

Salome

Stayed at the Andaz for 4 nights half board and was very disappointed by the service and the quality of the stay. First, we were surprised by the fact that the main pool and beach were shared with another hotel/residence and so busy. Once on the beach there is no free water for the customers which is very surprising in Dubai because all the hotels offer free water or water fountain to customer by the pool/beach. I was told I had to go back to the main hotel to get water because they couldn’t give us free water by the pool because it’s share by other hotel residents. The room was big but the bedding wasn’t comfortable at all, not enough pillows and the mattress were very hard. The half board food at the buffet lacked of variety, quality wasn’t great either. I would say this experience doesn’t reflect a 5 stars hotel
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

alison

Traveled with partner
Good location for shopping and beach. Food was very good, the hotel and pool excellent though a few untidy areas on beach especially after a child's party where tiny balls of polystyrene and glitter paper blew around for days, dissapointed this is allowed from a green point of view. Staff amazing, stayed before at the sister hotel The Dukes but found this one though similar in layout preferable. Some lovely bars and restaurants with amazing food in walking distance on the beach. Highly recommend
Stayed 7 nights in Apr 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Francesca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, very nice staff, very good breakfast and dinner buffet.
Stayed 7 nights in Apr 2024

10/10 Excellent

ROHIT

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great breakfast The king size bed room was amazingly spacious The sea view promise though is slightly over sold as the view is not that great
Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right across the Nakheel mall. Pool and beach options. Definitely recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Simranjit

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Helpful staff. Great location. Easy access to malls and various Dubai sites. Great buffet options, we stayed half board. Amazing pool area! Plenty of decking and space.
Stayed 7 nights in Mar 2024