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Citymax Bur Dubai

3.0 out of 5.0

Recent guest reviews

comfortable stay and excellent service. House keeping team leader Mr. jithu was very professional and helpful. we stayed for three nights. it was a family trip. All the staff was very good. rooms are clean and neat.

It was a pleasant stay at City max Bur dubai. The buffet served in the morning was specially delectable. Neatly maintained rooms and bathrooms with comfortable beddings and tea making machines. In all , a good stay with family.

We stayed at Citymax hotel during 12th- 18th May 2017. The staff are pleasant and very very helpful. Thank you to Marvin for assisting with early check in and to the rest of the staff for being so professional and helpful. We would not hesitate to utilize the services of citymax on our return trip to Dubai. The rooms are reasonably sized and very neat. Rooms were cleaned daily with no hassle or issues. Buffet breakfast was standard. It can be improved upon although the croissants and cinnamon buns were delicious.

I was in Dubai for week and stayed at this hotel. Location is good, metro station is not so far, approximately it takes 10 minutes walking. Moreover hotel provides shuttle service to the beach and malls. Room was clean and cozy. Wi-fi was also included in the room. Staff was very kind especially Prachi. She helped a lot. I consulted with her almost every day and she was always very kind and advised without hesitations also tried to find the best decisions to my requests. thanks a lot to her and to all staff. It was a pleasant stay.

We had come as a family in April 2017 and it was our first time at citymax bur dubai and a very memorable one. Thanks to Marlyin, Roma and Said they were extremely helpful and friendly made our stay extremely comfortable and made us feel very relaxed in a foreign land.The rooms are very cosy and we'll equipped the room service is very good.The lavish breakfast was very delicious and the staff there were quick in doing their duties at the restaurant. If I ever go to dubai again I would definitely stay at city max .

We had organised an office dinner party at the City Cafe Restaurant a few days ago. Although it was a very short notice, the Manager in charge, Ms. Marilyn was very helpful and together with her Management and her team made the entire Restaurant available for us to hold our private function. The place was well set up as we asked for and the service during the function was excellent. The buffet was well laid out and consisted of a a superb balance of tasty and well prepared Indian, continental and Chinese dishes as we had asked for. All of us had a wonderful and enjoyable evening, thanks to the staff and management at Citymax and we look forward to hosting more get-togethers there.

We stayed at this hotel as part of a package trip. The hotel is located in a convenient place in Bur Dubai & appears to be a preferred choice by many, given to the various plus factors it carries and being a central point to connect prime places. The hotel houses many rooms which are well kept, neat and tidy. The rooms are small though but given to the fact of the amount of cost hitting the pocket involved, it does fit the tag 'value for money'. Wifi is decent enough The Staff is very courteous, humble and Professional. I would like to make a special mention further about the Staff while I reach at the end of the review. The hotel provides complimentary shuttle services to Beach & Mall (FCF basis) which is a good gesture. The hotel does have in-house restaurants and cafe for dining options. The Buffet breakfast is a good spread, however most of it is repetitive and reached a stage where the fill in the plate reduced to half as the trip progressed to its end. There is a bus stop nearby & for those who prefer private travel, the cabs are readily plying in and out. Travel by metro (ADCB station) to prime tourist spots is an option too, which is around one km + stretch away but one would really measure their walk steps seriously on a day when the sun is in its harsh mood. A km walk away to the left will place you with choices of many Indian restaurants (at Al Karama). There is a super market just nearby for any customized purchases. Meena Bazaar is around a 2 km stretch away for those who like to spend their time shopping at old Dubai. Now for the special mention of the staff, would like to appreciate the efforts of Anu Menon. He was quite helpful in timely addressing an issue that I faced in the package trip. I noticed him hearing my issue with the utmost seriousness and at the same time keeping his humble smile. He co-operated with me in getting down to the bottom of the issue to resolve the matter, and this really speaks for the professional attitude the staff carries. Thanks Anu. All in all, we experienced a pleasant stay at this hotel.

I was in business trip in Dubai with my friend and enjoyed our stay, Staff was welcoming. Great band playing live music everyday. Overall great value for money. I consider this hotel 4* rather than 3 star. Most emportantly, I received a birthday cart from front office manager, saying happy birthday in MY OWN LANGUAGE! :)

Citymax is Three star Hotel and pocket friendly. My stay at this Hotel makes me remember buffet breakfast and barbecue dinner. The food is awesome, staff amazing and service makes me to return to this place. I hope to visit soon with my Family and treat them for a desert safari.

Went on a weekday and it was very good . Amazing service given by Jackie at Huddles. She helped make our evening enjoyable. She was always checking to see if we needed anything and all our requests were taken care of by her. Truly appreciated

Kuwait Street Mankhool Area Dubai

Located in Bur Dubai, Citymax Bur Dubai is within a mile (2 km) of popular sights such as BurJuman Mall and Dubai Museum. This 691-room, 3-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi. Located centrally in Dubai, it's also close to Grand Mosque and The Dubai Heritage Village.


Enjoy dining at All day Dinning, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.

All 691 individually furnished rooms feature coffee makers, free bottled water, and safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers, phones, and desks are also available.


Property features

Guests staying at Citymax Bur Dubai enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for AED 100 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include laundry facilities and a gift shop.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 1906 reviews