Al Ghurair Rayhaan By Rotana5.0 out of 5.0
Recent guest reviews
great location clean place good staff fare price I'm surely coming back
I was on business with a group of 8, but also joined by family. Although rate of USD116 was reasonable, the upgrade (cost USD 80) for Internet and breakfast is essential. That made it less attractive. Lobby good for meetings. Room is clean and more than adequate. Rayhaan Club facilities are meagre – not as good as Hilton and other 5 star leisure and business hotels. Apart from tea/coffee soft drinks, pitta/humus and cake, there is very little in terms of savoury food. This is ‘dry’ hotel, so no real cocktail hour. Breakfast is average. Not enough variety on fruit. Overall, the Service is very good. Despite an awkward valet who told me to reverse 5 yards before he would take the car and that he didn’t realise I was for hotel, the check-in with Arni was excellent. He was polite, welcoming with a smile and upsold me the Rayhaan Club. Irene manager of club lounge is a great host. Others focussed on procedure first and customer second. If I need a BUSINESS hotel, in Deira and got a decent rate, will come back because the 'customer experience' not necessarily the hotel and facilities.
Located in Deira, Al Ghurair Rayhaan By Rotana is within 2 miles (3 km) of popular attractions such as Gold Souk and Deira City Centre. This 428-room, 5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool. On the riverwalk, it's also near BurJuman Mall and Dubai Creek.
There are multiple options for onsite dining with 3 restaurants, including Liwan, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
All 428 rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Safes and ironing boards are also standard.
Al Ghurair Rayhaan By Rotana features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for AED 150 per vehicle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a steam room, and free WiFi in public areas.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 1312 reviews