Al Ghurair Rayhaan By Rotana5.0 out of 5.0
Recent guest reviews
We stayed 5 days in April, I can surely recommend this hotel. Hotel has good position, it's a walking distance from Union metro station which is about 4 stops from Dubai airport. Hop on hop off tourist bus also stop outside hotel. Hotel is connected to shopping mall, from lower floor you can directly enter into mall- lots of shops and fast foods, cafes. Staff was very polite, housekeeping service very good. Hotel has restaurants, spa, outdoor swimming pool. In room we had complimentary water bottles and coffee/tea making facilities. There is good choice of fast food and restaurants nearby hotel if you do not like eating in hotel or want to try typical arab cuisine.
I will recommend this hotel for a business visit. The rooms for meetings were appropriate. My check in experience was extremely good since my room was changed for one with a shower. The Hotel being attached to the mall was an exceptional advantage for busy people. The food court at the Mall offered alternative cuisine. The Hotel being alcohol free can be a challenge but I respect it. It could put some people off though. The room service menu I found too monotonous. May be there should be more variety. Nnnnn nnnnnnnn. Jjjjjjjjjjjjjjk
my residence was so smooth and very comfort and when ever i have a chance in visiting DUBAI it will be my home thanking the management in keeping this standard of services wishing you all the success for the coming future
My stay in this property was great experience. My family was happy and satisfied. It was one of the hotel the I can recommend to my friend and families. The staff was very accommodating and helpful. Surely I will come back.
Absolutely fantastic travel and stay experience at the hotel, exceeded all expectations !!! Excellent Staff and Housekeeping Services, extremely clean property with a fantastic location and access to the mail and utility stores.
lovely hotel, staff always polite and courteous (excellent). Buffet breakfast - very good choice of food - spoilt for choice! Pool area really nice. close to Metro which is fairly easy to use takes about 15-20 to Burj Khalifa/Dubai Mall. Room was large and spacious, comfy bed and clean. Near to lots of restaurants and not in the bustle of down town Dubai but close enough to be in it when you want to! About 35-40 min metro ride to Marina/Jurmeirah beach. Very close to Souks, Dubai museum, airport etc We will certainly return.
Overall, it's a very a decent hotel. Clean, elegant, understated.. But due to a few mishaps here and there, I won't be staying here again. Firstly, the billing issue where I was charged 1.5x the total bill for no reason, and finally, the fact that housekeeping felt the need to incessantly ring the room doorbell 9 times at 7:30 am when I'm on holiday and basking in the fact that I get to finally sleep in. Both are reasons why I will not stay here again.
Location, Value for money, and Exceptional Service all in one place. They were also able to offer us crib to use as we are checking in with a baby. the best part is, they gave us a complimentary cake after knowing that it's our baby's birthday.
Service is good, clean is good breakfast is very good room is very good bathroom is very good Pool is good Location is very good shopping is very good Sleep and bed is normally Reception is good Thank you very much
When you left something in this hotel they won't return it to you , they check everything when you leave and they see you left something but they don't inform you. And when I comeback and asked about it they told me it's not our responsibility.
Located in Deira, Al Ghurair Rayhaan By Rotana is within 2 miles (3 km) of popular attractions such as Gold Souk and Deira City Centre. This 428-room, 5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool. On the riverwalk, it's also near BurJuman Mall and Dubai Creek.
There are multiple options for onsite dining with 3 restaurants, including Liwan, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
All 428 rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Safes and ironing boards are also standard.
Al Ghurair Rayhaan By Rotana features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for AED 150 per vehicle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a steam room, and free WiFi in public areas.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 1312 reviews