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Sun Palm Douz

4.0 out of 5.0

Recent guest reviews

very basic hotel with basic rooms.no service/bell boy.the spa(namesake)will solicit you for massage thru african girls at the entrance gate.main attraction is the road on which the hotel is situated.simply avoid

We stayed here as a Family of 3 (2 adults and a 23 month old). We stayed for 1 night (intended for a few more). The hotel in itself is very nice and very well layed out. The room was lovely. It was a great size, and had a separate little alcove bedroom within the main room separate from the main double bed. It was also equipped with a fridge. We spent the evening out with Family. When we returned approx 2300 we turned the heating right up and we to bed. Unfortunately we couldn't sleep. It was absolutely FREEZING. I have never been so cold. My Husband and I had our Son in our bed and put all the covers on. We were so so cold, my lips were actually purple. There's not much we could have done in the middle of the night and of course being in Douz the enterance to the dessert thee was no where else we could go! So we just had to put all our clothes on and try and keep warm. My Husband of course went straight to reception in the morning and ten heating wasn't working properly (or at all!) because we were the only guests in the hotel. We had breakfast in the hotel which was as can be expected for a hotel in South Tunisia, it is continental so it is basically consists of hard boiled eggs, bread, cake, cold meats and cheese and some delicacies from the local cuisine. We checkout after breakfast. I am sure this hotel would be lovely in spring / summer time but the dessert gets very cold during the winter months, and staying in a hotel with no heating is not at all pleasant. I would not stay in this hotel off peak but I would consider the hotel if I was in the area during the summer months. There is nothing walkable from the hotel other than the desert itself ie, no shops or public transport.

I expect one's impression of a place is influenced by what has gone before. If you have crossed the Sahara Desert, which ends a couple of hundred yards south of here, then doubtless this would strike you as luxurious. We had arrived from a lovely hotel in the north and the impressions were not so good. Big problem in winter - the rooms are very cold. Outside the temperature was about 5 degrees. In our room it was about 10. The rooms do have heating, but my word it takes a lot to figure out how the heating works and I have a degree in science! The food was OK and the staff friendly and efficient. There is wifi in the lounge. Sadly my experience was coloured by the icy room, which only really warmed up about an hour after we arrived. I'd come to Tunisia to escape the end of the English winter and ironically caught a cold.

This hotel is clean and the rooms are slightly better than other hotels I've stayed in within this price range. The one very good thing is that the dinner was not a bland buffet. I was a well done chicken dish also served with soup and bread and dips. The breakfast on the other hand was same ole bland stuff.

We stayed here for one night as part of a two day Sahara trip. The rooms are clean but the beds are very soft. All have a fridge and hair dryer. The evening meal was adequate but breakfasts was terrible. The queue was massive for pancakes and croissants and they were very slow to replenish. No safe chairs for babies or toddlers. Wouldn't want to stay any longer than 1 day

We stayed here for one night during a 2 day Simply Sahara excursion with Thomson. The hotel was fairly basic (not sure if I would class it as a 4 star), but a lot better than we had expected for the price of the trip. Dinner and breakfast weren’t brilliant but adequate and included in the price of the trip (only drinks were extra). Whilst we were there the buffet restaurant was very busy and chaotic especially at breakfast with long queues for food. There is a nice pool area but unfortunately we did not have an opportunity to spend anytime there as we went out for a camel ride fairly soon after arriving. (Authentic robes and headwear can be hired from the hotel for the camel ride at 3 dinars per person). The staff was very pleasant and the rooms were basic but clean although I personally found the pillows far too hard for my liking. The hotel includes some nice small garden courtyards and Arabic style features as well as a contemporary reception/bar area and a few shops in the lobby. It is unfortunate we could not have spent more time here though I am not sure if I would want to spend longer than a few days.

We stayed here for one night while on the Simply Sahara trip. The hotel was fairly basic, but a lot better than we had expected for the price of the trip. Dinner and breakfast weren't brilliant, but adequate, although the restaurant was very busy and confusing. There is a nice pool area, but we didn't get a chance for a dip as we went out fairly soon after arriving. The staff were very pleasant and the rooms were basic but clean.

We stayed at this hotel for one night as part of an excursion. The small hotel is in a traditional style and is clean and tidy. The food was not to my taste but others on the trip enjoyed it. It has a nice pool but as mentioned before is quite deep. It has air conditioning in the rooms but turns itself on and off all night which we thought would keep us awake all night, but in fact we slept very well. This hotel was perfectly ok for one night but I personally wouldn’t have wanted to stay much longer.

We stayed here for 1 night as part of our Sahara Safari Excursion! After being on the coach all day it was a welcome to get here! Service was quick checking in we left our bags in our room and went straight for the pool (bliss but beware it is very deep if you have small children)! Buffet meal was lovely in the evening something for everyone and same said for the breakfast the next morning! All in all better than what we were expecting!!!

I stayed here on the two day 'Simply Sahara' trip with Thomson/Tunisie voyages so didn't get a choice where I stayed. Seemed to be mostly stopovers on excursions so I presume Tunisie voyages get a good rate since the hotel would probably go out of business without them. On the plus side, the hotel seemed clean and the barman was probably just trying to be jovial and had no idea how annoying he was by constantly saying "lovely jubbly". The rooms were small and the furniture had seen better days plus there was an odd smell in the room (possibly a combination of smoking and an attempt to hide the smell of smoke). The variety of food on offer was limited and the restaurant had all of the ambience of a works canteen plus the chairs were wobbly. My main objection though was that all of the single guests were made to wait whilst the other rooms were given out and were told that they may have to share if there weren't enough rooms. In the end, we didn't have to but I was very annoyed at being told I might have to share. I booked as a single person and was told that I would here to pay a 20 dinar single supplement which I had no objection to so I was not happy that the rooms had not been reserved. All of the other single guests who had booked through their Thomson reps were similarly annoyed. Don't know if this last criticism is really the hotel's fault for not bothering to keep the rooms or Tunisie voyages fault for not bothering to request them so it may be unfair including it in the hotel review however I will also review the excursion and include the point there.

B P 96 Zone Touristique Douz

Hotel highlights

  • Free breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Sun Palm Douz places you within 2 miles (3 km) of Sahara Museum and Douz Piazza. This 127-room, 4-star hotel welcomes guests with free breakfast, an outdoor pool, and an indoor pool. Parc Ras Ras el-Ain Kebili is 19.3 mi (31.1 km) from the hotel, which is in the historical district.


Dining

Free breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 127 air-conditioned rooms feature balconies or patios, refrigerators, and free newspapers. Guests can expect to find TVs with satellite channels. Beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Other standard amenities include safes and phones.


Property features

Sun Palm Douz features an indoor pool, an outdoor pool, and a children's pool. If you drive, put free parking to good use. A multilingual staff is on hand to assist with luggage storage and securing valuables. Additional amenities include a health club, free WiFi in public areas, and a meeting room.

Room options

Triple Room

Full 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

55% of guests recommend this hotel

Total of 128 reviews