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Hôtel Bano Palace

3.0 star property
Hotel in Douala with free valet parking and airport shuttle service

Choose dates to view prices

Photo gallery for Hôtel Bano Palace

Outdoor pool, pool umbrellas
Junior Suite | Premium bedding, minibar, in-room safe, individually furnished
Gym
Premium bedding, minibar, in-room safe, individually furnished
African cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Free airport shuttle
  • Pet friendly

Explore the area

View in a map
Rue Drouot Face Lycée d'Akwa, Douala, 12449
  • Place, Eko Market
    ‪11 min walk‬
  • Place, La Nouvelle Liberte
    ‪15 min walk‬
  • Place, Cathedral of Saints Peter and Paul
    ‪2 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, individually furnished

Standard Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Twin Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite | Premium bedding, minibar, in-room safe, individually furnished

Senior Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Douala

Within a short walk of Eko Market, Hôtel Bano Palace is within a mile (2 km) of La Nouvelle Liberte. This 80-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Eko Market - 11 min walk - 0.6 miles
  • La Nouvelle Liberte - 15 min walk - 0.8 miles
  • Cathedral of Saints Peter and Paul - 2 min drive - 1.1 miles
  • Espace Doual'art - 3 min drive - 1.3 miles
  • Port of Douala - 4 min drive - 2.1 miles

Getting around

  • Douala (DLA-Douala Intl.) - 33 min drive

Restaurants

  • ‪La Reine - ‬10 min walk
  • ‪Saga africa - ‬11 min walk
  • ‪Les Glaciers Modernes - ‬6 min walk
  • ‪le fouquet - ‬8 min walk
  • ‪La Kora Restaurant - ‬1 min walk

About this property

Hôtel Bano Palace

Hotel in Douala with free valet parking and airport shuttle service
Guests staying at Hôtel Bano Palace enjoy an outdoor pool, a gym, and a sauna. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Lanais, minibars, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages.

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  • Free airport shuttle
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 35 reviews
Hôtel La Falaise Bonanjo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Motchom

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool umbrellas
  • Terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for XAF 10000 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: XAF 3000.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: XAF 10000 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Bano Palace
Bano Palace Douala
Hôtel Bano Palace Hotel
Hôtel Bano Palace Douala
Hôtel Bano Palace Douala
Hôtel Bano Palace
Hôtel Bano Palace Hotel Douala

Frequently asked questions

Is free cancellation available at Hôtel Bano Palace?

Hôtel Bano Palace provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see close to Hôtel Bano Palace?

This hotel is located in Douala, a short 20-minute walk from Cathedral of Saints Peter and Paul and also 11 minutes on foot from Eko Market. You'll also find Port of Douala and Douala Grand Mall within a short drive.

Is parking available on site at Hôtel Bano Palace?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hôtel Bano Palace?

Spa services at the hotel include sports massages.

Does Hôtel Bano Palace feature a casino on the premises?

No, Hôtel Bano Palace doesn't have a casino.

Will I find an indoor pool at Hôtel Bano Palace?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hôtel Bano Palace?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hôtel Bano Palace?

No, but this hotel does have a sauna.

Does Hôtel Bano Palace feature a restaurant that includes a breakfast menu?

No, Hôtel Bano Palace doesn't have a restaurant that serves breakfast.

Will Hôtel Bano Palace allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel Bano Palace for a fee of XAF 10000 per pet, per day.

Does Hôtel Bano Palace have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hôtel Bano Palace?

The closest major airport to Hôtel Bano Palace is Douala (DLA-Douala Intl.), which is 6.1 mi away (33 minutes by car).

Are there rooms with balconies at Hôtel Bano Palace?

Yes, every guestroom at Hôtel Bano Palace comes with a lanai with some featuring city or courtyard views.

Does Hôtel Bano Palace have a wedding venue on site?

Take advantage of the wedding venue at Hôtel Bano Palace if you plan to say "I do" during your trip.

Hôtel Bano Palace Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ousmanou Oumarou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked
Stayed 10 nights in Feb 2024

8/10 Good

Philippe M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it to anyone willing to stay in the main city for some days.
Stayed 1 night in Feb 2024

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

My stay was very good. The most impressive part of my stay was just how professional and helpful the staff was. They went out of their way to accommodate any of my requests.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It is a strictly average hotel.It is old,smells bad and service is rather poor. Breakfast is very poor.
Stayed 3 nights in Apr 2019

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard rooms are small but adequate for a short stay

10/10 Excellent

Steve, Utah - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel met and exceeded our needs. Good choice.

We visited Cameroon for 2 weeks. We stayed at this hotel the last 2 days of the trip and were very pleased. Many other hotels we used were really poor. The Hôtel Bano Palace was a pleasure and the shuttle to the airport was great. The pool was clean and nice, a cocktail by the pool made for a nice evening. Thumbs up by our family.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant had great options in menu. we found traveling around Cameroon all restaurants basically served the same items but hotel restaurant was a little more "international". bar was good as well, friendly staff, a little smoky. great services offered (money exchange, calling cards, bank machine etc) clean, quiet, accommodating staff. hotel pick up available. since my friend arrived before i did they even offered for her to come along to pick me up when my plane landed. surrounding areas are a little run down but close to main areas in Douala.

2/10 Terrible

Alain, Port au prince

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment

My disappointment started from the airport. The shuttle was not there though I wrote to the hotel to request one. I took a taxi that I paid close to 200 dollars! double the price of the hotel. The taxi driver told me that fuel price has gone up and that the hotel was far. I remember reading that the hotel was 10 min from the hotel. The driver said that was not true. Any way I paid. When I arrived at the hotel, I was told that the driver was at the airport waiting for me at the parking lot. How on earth would I know that that where he was supposed to wait for me! Any way I requested a wake up at 3.00 since I had my flight the following day at 5.00. no one woke me up, thanks go I did myself at around 3.10. the confirmation mail I received was saying that my note was paid with my credit card and that I did not need to pay again. At the hotel I was told that they never received any thing. I paid again. I still need to check whether my credit card was debited. After all, this was one of my bad experience since I have touring the world on official business.

2/10 Terrible

Verified traveler

Disliked: Staff & service

Nice hotel but location bad and staff need improve

Nice new hotel with good rooms but location is bad and staff at reception not interested in guests or their problems, free wifi is zero wifi since it doesn't work, restaurant took 1 1/2 hours to serve WRONG meal. DO NOT RECOMMEND

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in town

nice experience hotel is clean i have loved my stay in the hotel

8/10 Good

Madeleine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était OK
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propreté et service irréprochables

Stayed 3 nights in Mar 2021

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe

Stayed 2 nights in Oct 2020

4/10 Poor

luis jose

Disliked: Property conditions & facilities, room comfort

Fraude, demasiado caro.

Ustedes me enviaron conformación de la reserva e informaban que la habitación tenia 32 m2 y vistas a la piscina: El hotel NO TIENE PISCINA Y LA HABITACIÓN, INCLUIDO el BAÑO, NO LLEGA A 15 m2 A la legada no encontraban la reserva ?!?!?!
Stayed 2 nights in May 2019

8/10 Good

jean luc

Liked: Cleanliness, staff & service
La chambre était réservée pour deux avec petit déjeuner compris et nous avons eu la mauvaise surprise de nous entendre dire qu'un seul petit déjeuner était compris!!! Bizarre isn't it??? Wifi impossible à connecter dans les chambres!

10/10 Excellent

Alain, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Hôtel très bien situé avec un personnel très bien intentionné.

4/10 Poor

Lagos, Nigeria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible bed,Terrible mattress !!!!! can not sleep

Terrible bed,Terrible mattress !!!!! can not sleep at all !!!

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