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FAYA Hotel

3.5 star property
Central hotel with 2 restaurants connected to a shopping center in Douala

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Photo gallery for FAYA Hotel

Reception
Indoor pool
Executive Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Deluxe Suite | Living area | 43-inch Smart TV with digital channels, TV, smart speakers
2 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Akwa, Boulevard du 27 Aout, Douala, Région du Littoral, 37
  • Cathedral of Saints Peter and Paul
    ‪16 min walk‬
  • Eko Market
    ‪17 min walk‬
  • Douala Grand Mall
    ‪4 min drive‬
  • Douala (DLA-Douala Intl.)
    ‪6 min drive‬

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Room options

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Twin Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 1 Queen Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area | 43-inch Smart TV with digital channels, TV, smart speakers

Deluxe Suite

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Twin Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Douala

Located in Akwa II, FAYA Hotel is within a mile (2 km) of sights such as Cathedral of Saints Peter and Paul and Eko Market. This 132-room, 3.5-star hotel has private in-room pools along with an indoor pool and free in-room WiFi. Located centrally in Douala, it's connected to a shopping center and also close to Espace Doual'art and Douala Maritime Museum.

What's nearby

  • Cathedral of Saints Peter and Paul - 16 min walk - 0.9 miles
  • Eko Market - 17 min walk - 0.9 miles
  • Stade de la Reunification - 3 min drive - 1.9 miles
  • Port of Douala - 3 min drive - 1.7 miles
  • Douala Grand Mall - 4 min drive - 2.5 miles

Getting around

  • Douala (DLA-Douala Intl.) - 35 min drive

Restaurants

  • ‪La Reine - ‬16 min walk
  • ‪Opiom Bali - ‬15 min walk
  • ‪Caf'Art Bali - ‬17 min walk
  • ‪Mc Burger - ‬8 min walk
  • ‪Restaurant Table d'OR - ‬17 min walk

About this property

FAYA Hotel

Central hotel with 2 restaurants connected to a shopping center in Douala
FAYA Hotel features an indoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free shuttle from the airport to the hotel (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and a communal living room.
Guests can expect free WiFi and 43-inch Smart TVs with digital channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Private pools, minibars, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Yam's

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Private pool
  • Smart speaker

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for EUR 23.0 per night
  • Cribs/infant beds are available for EUR 16.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.57 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 7.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 16.0 per night
  • Rollaway bed fee: EUR 23.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Property is also known as

FAYA HOTEL Hotel
FAYA HOTEL Douala
FAYA HOTEL Hotel Douala

Frequently asked questions

Is free cancellation available at FAYA Hotel?

FAYA Hotel provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of FAYA Hotel?

This hotel is situated in Akwa II within a short 17-minute walk of Cathedral of Saints Peter and Paul and also 18 minutes on foot from Eko Market. You'll also find Douala Grand Mall and Port of Douala within a short drive.

Is there parking available at FAYA Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does FAYA Hotel have a casino on the premises?

No, FAYA Hotel doesn't have a casino.

Is there an indoor pool at FAYA Hotel?

Yes, this hotel has an indoor pool.

Is FAYA Hotel good for couples?

There are many amenities for couples at this hotel, including a private pool as well as an indoor pool and a poolside bar.

Are there hot tubs at FAYA Hotel?

No, there isn't a spa tub at this hotel.

Does FAYA Hotel feature a restaurant that includes a breakfast menu?

Yes, FAYA Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does FAYA Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at FAYA Hotel.

Are there connecting rooms at FAYA Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to FAYA Hotel?

The closest major airport to FAYA Hotel is Douala (DLA-Douala Intl.), which is 5.1 mi away (35 minutes by car).

Can I book a room with a balcony at FAYA Hotel?

No, at FAYA Hotel, there aren't any guestrooms that list a balcony.

FAYA Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is nice but the beds tend to be very soft around the edges which makes things uncomfortable.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

My preferred hotel in Douala

This is my preferred hotel in Douala. One issue is the bed with edges that are too soft and one can easily fall off the bed. Other than that, everything else is great.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in Akwa and accessible to many areas. Finex voyage, market, and shopping center are within a shot walk. The guest wifi was non accessible. The hotel had to provide me with their own internet access. Overall, the staff were very helpful. I would not hesitate to book another stay on my next travel to Douala.
Stayed 5 nights in Nov 2024

10/10 Excellent

FRANCK II, Harrisburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They conceal the requirement to remit additional tax obligations that exceed the amounts indicated by the application.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front-desk service!
Stayed 1 night in May 2024

6/10 Okay

Mokom

Liked: Cleanliness, staff & service
The hotel staff , food were great but we constantly had issues with water. Either it’s no water available
Stayed 3 nights in Dec 2023

10/10 Excellent

Yanick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Cherydan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Isaiah

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

6/10 Okay

Hervet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem of dirtiness and crowds around the neighborhood could be of the city and or state level of responsibility other than that the hotel is performing okay in terms of safety and cleanliness. One other thing that could be added is the fact that there is no shower curtains in the bathrooms.
Stayed 3 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Micael, DALLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Julienne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staffs very friendly
Stayed 9 nights in Feb 2023

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spacious and their staffs re friendly too,
Stayed 1 night in Feb 2023

8/10 Good

ASONG

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
The hotel seem a bit worn out for its short period of time. The customer service was helpful especially since they forgot to pick me up, and later send a vehicle to get me. Breakfast for great, love the varieties. The rooms were small as compared to what I saw online, however, the bed was comfortable. All the same love the customer service, very friendly.

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Tourist Levy should included by Expedia at purchase.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, the room is big and comfortable, friendly staff.
Stayed 3 nights in Oct 2022

10/10 Excellent

Stephane, West Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay over there . Staff was very nice and always willing to help .
Stayed 3 nights in Jul 2022

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Manager and staff very personable, security is great and almost felt like body guards. Going back there for sure 🙂
Stayed 1 night in Feb 2022

4/10 Poor

Moise

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Pas WiFi , le téléphone de chambre ne fonctionnait

Stayed 5 nights in Mar 2025

8/10 Good

REMY YONKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon service, courtois et professionnel. Un peu bruyant du fait de sa localisation Mais tres bien dans l'ensemble
Stayed 1 night in Jan 2024

8/10 Good

Denise

Traveled with family
Liked: Staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Anders

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Anders

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Som at føle sig hjemme

Service var super god og personalet venlige og alt hjælpsomme - som at føle sig hjemme. Gode rene værelser - super en rigtig god og dejlig oplevelse - jeg glæder mig til næste besøg
Stayed 7 nights in Oct 2022