Novum Hotel Unique Dortmund Hauptbahnhof4.0 out of 5.0
Recent guest reviews
Ideally situated at the far end of town, this hotel is ideal for a short break. They were very accommodating and managed to find an extra large room for 6 of us (it actually had 7 beds in). Very friebdly staff and spotlessly clean. The breakfast thiough, at 15 euros was a bit expensive - plenty of cafes nearby.
The room was very big and had more than enought place for the 2 of us. The bathroom was also big and comfortable. The location was great with 10-15 min walk to the central station, right on the main street and 30 min walk to the signal iduna park.
I found the hotel interesting even from the very moment I entered into the extravagant lobby with its floor-to-wall burgundy marble. (Someone told me that the hotel had quite a history, but there was no time for the to elaborate on it.) It is quite big, with a lot of rooms. My room was spacious, clean, and very comfortable. WIFI is free. The breakfast buffet was ample with delicious warm and cold fare on offer. The best part was its location, with the start of a pedestrian shopping area right across the street, the modern train station just one block away, and great snack bars and restaurants very close by—even next door. There’s a fabulous jazz club just 3 blocks away.
This hotel is possibly the poshest place I have ever stayed! The lobby is all marble and gold with big chandeliers and a sweeping staircase. There are also some amazing fish tanks to look at. Staff were very friendly and helpful. We stayed in the cheaper excelsior rooms-still very nice and extremely clean. Had everything we needed. Pillows were a bit rubbish but what can you expect for such a cheap room in an amazing hotel! We didn't have the available breakfast as it was quite expensive. The hotel is right opposite the high street going towards the shopping centre, perhaps 20 min drive from the airport and 5 min walk from the train station. Only minor issue was they said they had international newspapers in the guide in the room, but when asked at reception they didn't. Not a big problem. Also free wifi was very good.
On first impressions, the hotel looks grand, with its imposing grand staircase and chandelier hanging in the reception area, but looks can be deceiving! Check in was quick, but I did get charged €6:50 and I don't know what it was for! My room was on the 4th floor, keyless entry. The lights were slow to click on in the corridors, they are on movement switches. Into the room, you have to put your room card into a socket for the power to come on, the trouble is, the power switches straight off when you remove the room card, so instant darkness! The room itself has loads of cupboard space and drawers. The double bed is two single beds pushed together. Tea and coffee but no milk. Bottle of water will cost you €4, no other snacks or refreshments. The bathroom had two sinks but only towels for 1 person, 1 sink had a big crack in it. A bottle of cheap smelling soap/shampoo between the two sinks with some makeup pads and cotton buds, another bottle of soap in the shower. The cupboard doors in the bathroom have seen better days, rotting at the bottom of all the doors. There was no heating in the room, no air conditioning, no trouser press, no iron, in fact it's almost a bare room with a bed. Very much 3 stars! If I travel to Dortmund again, I'll stay somewhere else. The decor is very grand but it is all a facade. I had dinner in the restaurant next door, which was typical German and OK. I missed breakfast as I was still full from the beers and meal the night before. Check out was quick as it was all pre paid.
We arrived very late. Check in was efficient. Location is quite convenient to the Hauptbahnhof - about 10-15 minute walk. Rooms are OK, mine was definitely big enough which was actually a surprise. No a/c is a problem. Would never stay here in summer. Windows open but room is right on the street so lots of street noise. On 2nd day it was "cold" by German standards (about 7C) so the staff kindly turned my room into a sauna by opening all the heaters to maximum. Very uncomfortable and unfriendly. No coffee shop or bar in lobby. We wanted to have a coffee during a short meeting there and it was not possible. Breakfast is OK, but charged extra EUR14. No gym. Overall the place is quite clean. Basically this is a 1-2 star hotel. Not sure how they get a 4 star rating because no gym, no pool, no restaurant or coffee shop or bar, and no a/c.
Room was large with enough space to move around without bumping into each other. No air conditioner in room so had to use which had no latch which was lucky we didn't have children as we were pretty high up. No room service although they had a menu. On the other hand staff were friendly and nice and accounted for speaking English. Very clean and tidy upon arrival and made up every day even without asking.
Due to all other hotels being fully booked I ended up staying here again, the rooms are large and quite impressive as is the lobby in terms of architecture, but then someone glazed it over with kitsch and worn out furniture. It all feels a bit fusty and bizarre, but the staff was nice and helpful and there were no complaints really. I give them an extra point because they had actually replaced the old worn out armchairs in the lobby bar with something slightly less offensive.
We booked a last minute deal at this hotel for 2 adults and a child. We arrived about 1 hour earlier then check in time. The staff were very friendly and explained we were early but would see if the room was ready it wasn't but they made it available within 10 minutes. The hotel has a "unique" style and we thought it was lovely. The room was clean and very comfortable with a large bathroom. As per previous reviews on here is noisy but we were stopping in the middle of a city so would not expect anything different. We paid 15e for a late checkout (2pm), all staff were friendly and helpful. It was clean and comfortable and at 65e for 3 of us i thought was very good value. Breakfast was not included but you can book the buffet breakfast for 15e if wanted.
We stayed here for one night, thank god! The hotel has seen its hay days many decades ago, and now is on its slow decline to death. There is no food service other than breakfast, and the bar isn't staffed, ever. Rooms are very standard with old fake Victorian design. Expect to be charged for everything including drinking water. However the hotel did generously splurge on a wide array of bathroom amenities:
- Free WiFi in rooms and public areas
- 24-hour front desk
Novum Hotel Unique Dortmund Hauptbahnhof places you next to Dortmunder U and within a 10-minute walk of Thier-Galerie. This 126-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and free newspapers in the lobby. Centrally located in Dortmund, the hotel is also a short walk from Dortmund Opera House and Theater Dortmund.
For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. At the end of the day, relax with a drink at the bar/lounge.
All 126 soundproofed rooms feature safes, phones, and desks. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries.
Guests staying at Novum Hotel Unique Dortmund Hauptbahnhof enjoy free WiFi in public areas, free newspapers, and a TV in a common area. Self parking is available for EUR 13 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 502 reviews