Nascent Gardenia

I stayed for one night. The reception team and all staff are very friendly and effective. I was greeted with a watermelon cocktail. The room is great, with air conditioning, good bathroom, excellent shower, hot water, good toiletries. In the room was a complimentary fruit plate and a bottle of water. The breakfast is interesting. I used the shuttle from the airport to the hotel and it was great. What was bad was the price of the second bottle of water, 200 taka! I had paid 25 at the airport when arrived.

I stayed here for 4 days until an unfortunate incident occurred where my coworker and I discovered money had been stolen from our rooms. We believe it happened on the first night, since we arrived around 1 am in the morning after a long, exhausting flight from the US to Bangladesh. We were so tired we fell asleep without locking up our valuables. Several days later we noticed we were missing money when we calculated our expenses and counted how much money we had left. $60 had been taken from my wallet, while my colleague was missing about $100. Whoever did it was smart because instead of taking all the money, he/she took about half so that we didn't immediately realize something was wrong. This was disappointing of course, but what angered us was the lack of action from the hotel management. While they sat down with us in the lobby to find out what happened, their tone was extremely condescending the entire time and it was clear they didn't believe us. They kept asking the same questions over and over again, such as why we didn't notice the money was missing sooner (as if this was somehow our fault). We knew the money could only have been stolen from the hotel, since during the day our bags/wallets were with us the entire time in the office. They said they would look into the matter, and apologized 'for what we think happened.' It was apparent they didn't have any interest in finding the culprit. Feeling unsafe since we believe the thief entered our rooms while we were sleeping, we switched hotels the same day we discovered the theft. I would not recommend staying here. Besides the lack of security and poor management, the hotel's location within the Baridhara diplomatic zone means it can take quite a long time to get anywhere that's located outside the diplomatic zone, due to Dhaka's horrible traffic. The Wi-fi is slow and cuts out often, and the rooms are old and basic, but clean. The bathroom has a shower/bathtub combo. The bed is like sleeping on a hard piece of wood. On the plus side, they have excellent chicken reshmi kebabs in the restaurant, affordable and decent in-room dining, and the majority of the hotel staff were very friendly. The breakfast buffet is acceptable, and they will pack some food for you to takeaway if you ask. I stayed here previously in 2016 and had no issues other than the poor internet and uncomfortable bed. But after the problems during my most recent stay and the poor response by hotel management, I would hesitate to stay here again.

I stayed at the Nascent Gardenia for a week hosting an event with 25 international staff. The hotel staff were wonderful professionals, made every effort to make our stay comfortable and pleasant. Facilities were of top quality without being luxurious. Food was excellent and location quiet and centric. Would recommend it without a doubt. Thank you everyone!

Located in Baridhara diplomatic zone gives more security and quiet neighborhood, but a bit far from commercial area. Room is clean, comfy and spacious, especially the corner room. Breakfast relatively okay. No swimming pool and gym room usually used for meeting room.

Pricier for the quality of rooms, but overall I had comfortable stay. Buffet Breakfast is acceptable and service is good. Location is good, close to city center. Restaurant offers good Indian, Local and some continental dishes.

Lovely hotel with great staff. Extremely polite and helpful staff members. Anything you order from the restaurant, including a cup of tea, can take an hour or more so be prepared for some very long waits.

Staff at this hotel were incredibly kind and thoughtful and my room was quiet, I had a comfortable bed and all the amenities I needed for my stay. The meals were delicious and the service was excellent. When I left something behind, the manager was kind enough to send it to my office at no cost. This is the type of hospitality you can expect at this hotel. Importantly, I also felt very safe and secure during my stay there.

The front desk staff: The hotel is located in a closed area. I asked the reception to call a taxi for a shopping centre. Instead of a taxi a receptionist arranged a hotel shuttle bus. He wanted to charge me 3 times more expensive than the regular price. Just go outside a block and get a tuc tuc or a taxi. The guy from the reception was very impolite when making a complaint to him about the situation and a rip off he tried to execute. The Curry Leaf restaurant: a place to be avoided! The continental menu is way too big to be mastered. We ordered a couple of steaks. First of all, they don't provide you with a proper knife to cut the meat. Secondly, the medium steak was a well well done. Thirdly, check the description of a dish and keep it aside to compare what's promised in the menu and what finally was brought on a plate. Both our dishes were incomplete. Lastly, after the restaurant manager agreed with our complaints he said the receipt will be discounted, however when we were given the bill the full amount was indicated. We refused to sign such a receipt. The next day a hotel manager finally apologized for the experience encountered. He is the only fully aware member of the staff who knows the concept of a customer service. Very bad experience with this hotel. Better to book a different one to enjoy the Bangla experience.

Nascent Gardenia is a safe, relatively new, relatively quiet boutique hotel in the Baridhara Diplomatic Zone, and is Embassy- and UN-approved for security. At this time, Embassy and UN staff and visitors are only approved to stay in a short list of approved hotels. The hotel is 'relatively' quiet because, like most of Baridhara, it is near the airport and the flight path so you hear the larger planes taking off and landing, but it didn't disturb my sleep. The hotel is secure, because a group of armed security guards is present in the entrance takes good care of guests. The hotel offers a discount on reservations made by Embassies and UN agencies. I have a premium room which has a mini-fridge and a kettle to make tea/coffee. The restaurant is good and portions are generous, serving Bangladeshi, Indian and a few international dishes. I've had no intestinal issues after eating breakfast (included in the room rate) and dinner for the past two weeks. However, at this time the Japanese restaurant on the top floor is closed for renovation. Laundry service is cheap, fast and efficient. The staff have been courteous and helpful throughout.