Upon arrival, it was evident upon arrival that the place had not been cleaned--debris & hairballs on the floors and in the nightstand drawers, thick dust on the baseboards, bedroom blinds don't fully close, 2 worn-out bath towels for a booking for 4 adults, car with broken windows in the parking area. Shared pics with host and they say "I see there are a few spots that could have been cleaned better..." Host offered to send a cleaning crew back out, but after a full day of travel, we didn't want to be bothered with other people coming in the space or leaving while they cleaned, so we booked other accommodations. It should have been cleaned BEFORE our arrival, not cleaning around us after we complain about it. Host told me to reach out to VRBO regarding refund, which I did, and then host DENIED the refund! Save yourself the headache and stay somewhere else!