The Prime Balaji Deluxe @ New Delhi Railway Station3.5 out of 5.0
Recent guest reviews
Very complete amenities, warm welcome, little extras such as welcome drink and fruit basket. Taxi is more interesting for returning to the airport. The airport metro line serves the New Delhi Railway station, a few minutes from the hotel.
Good and relatively nice hotel with helpful staff but in not very good location. It is central so it is good but too crowded with lots of weird people around. Hotel offers free breakfast at rooftop restaurant and a lunches and dinners for a reasonable prices. There is a free shuttle one-way service from or to the airport. Most of the Uber and Taxi drivers are not willing or not able to find the hotel and they will wait for you on the next street without notice :)
We booked this hotel as we had to take a train early morning from New Delhi station and we just arrived in the night to the delhi airport They have good complimentary pick up from airport, they also dropped us off at railway station without additional charge the rooms are very small, so for 3 adults + 1 kid, i booked 2 adjacent rooms. The place is quiet narrow and small, but the service is very good Overall a great option for a night transit accomodation near New delhi station.
We booked this hotel since we couldn't get a room in hotel City Star. Both hotels belong to the same owner. The Prime Balaji is the more expensive one. What a disappointment. Bad maintenance. We didn't have hot water and had to change a room. We paid less at City Star hotel and felt like we've got much more
Good staff, good size rooms, warm water. Bathroom has seen better days and is a wet room. Perfectly hygienic but rough around the edges Location is not great, right next to Old Delhi, it might feel a bit unsafe after dark.
Arrived at this hotel after visiting Agra and Jaipur, somewhere to relax before heading to our next destination. Our taxi driver found this hotel a little confusing to get to, so rang the hotel up and they sent out a staff member to direct us which was great service :) Beautiful looking hotel very modern, check in was very quick. Room was a lovely size, very clean, free water and a basket with goodies (nice touch) Bed was really comfy, sheets were clean. TV, fridge, kettle and safe all in the room. Ate here at night food was amazing, especially the veg noodles plenty of food on your plate and very reasonably priced. Wifi was a little slow in our room. Staff were very helpful even arranged a tuk tuk for us which the driver wanted 60 Rupee's but the staff knocked him down to 20 Rupee's for us. Would 100% stay here again.
Good inexpensive place to say in central Delhi, Area around are for the back packers, but it is safe. Good late evening resturant on the roof where you can get a good chicken tandoori and beer. Hotel is good at getting you HONEST taxi/auto drivers who will give you a fair price.
We really enjoyed our stay at this hotel. It is down a back street but it still felt safe. The staff were all really friendly. The airport pick-up was perfect. The hotel is a 5 minute walk to New Delhi Railway station as well as the metro station. As you're walking to the metro station, don't believe anyone that tells you that there is no metro there. You can easily buy metro smart cards in the metro station as well. The only issue with the hotel was the man at the travel desk who told us it would be $50 to get the train to Agra. He was obviously trying to convince us to get a driver to take us there. It's so annoying as you're already staying at the hotel, they don't need to trick you out of more money. We had done our research so we knew the actual price and he reluctantly agreed to book them for us eventually. Just be careful if you use this service and know what you want. Rituraj restaurant around the corner has really great food and decent prices.The restaurant itself is also really nice, comfortable and clean. Great atmosphere with a friendly staff. I'd stay at this hotel again!
Well hope this review helps the readers , My family and me (wife and daughter) stayed at "The Prime Balaji Deluxe" located at Pahar Ganj ,New Delhi ,somewhere around in Jan'16 earlier and had a pleasant experience then, all was good and in place and truly felt perfect.The rates are budget friendly and the rooms are decent. Based on the above experience we while transiting Delhi decided to stopover again at "The Prime Balaji Deluxe" from the 20th to 22nd of May this year 2017. We were given a room slightly smaller this time than we had earlier and that wasn't an issue. Few of the issues based on our stay are listed below, We had arrived late and were hungry,we ordered a chicken biryani and a veg hakka noodle, the biryani seemed more of a chicken pulav and the veg hakka noodle had some bits of chicken in it, though ok with us, it may be a matter of concern with vegetarians. The other food ordered later was good. The next day we requested for drinking water in the Jug provided in the room to make tea, on calling the room service we were told the RO filter wasn't working and had to request for bottled water. I personally felt this was a little unprofessional for a hotel of this standard. The same evening we were out sight seeing when it started raining ,we headed back to the hotel as we were drenched and decided on having a Hot Bath. As per the hotel Hot water timings (pic attached) hot water would be available from Morning (5am -12 noon) and evening (7pm -11.30pm) , quite convenient. We left the taps running to let the hot water come around 7.06 pm till 7.30 p.m there was no hot water, I called up the room service and they replied since it was the summer season they don't run the hot water, i told them i have a child drenched from the rain and need the hot water , so please start it, to which they said it will take around 10 minutes to get started. 10 mins later there was still no hot water , on calling the room service they said they'll check. 5 mins later still no hot water and on inquiring they said they'll check again. Roughly at around 8 p.m with leaving the taps running wasting the cold water i went out to the reception and the room service boy met me, on asking him whats happening with the hot water he said he'll check ,i went after him and got to know that the Geyser had a fault and was not operating. I then requested for Hot water in the bucket. This took long too, i had to make a visit again to the reception , this time i met the person at the reception and he apologized for the inconvenience caused ,told him at least get the hot water bucket as it was over an hour and a half since the whole scenario started. He promised it will get done immediately. Eventually at around 9 pm the hot water in the bucket was delivered to the room. Leaving the above issue all is well and great at the hotel, my only advice to the hotel would be to maintain the standards it had and avoid small issues which a traveler looks upto as basic needs of a hotel. The rest like the complimentary breakfast is quite nice and the ambiance is soothing.The free wifi is great too. Hope the above helps,have a good day.
This hotel was comfy, the staff were helpful and it was clean. The breakfast was OK. Our first room had the shower over the toilet and we asked to be moved. This was not a problem to the staff. The WIFI was OK. This was our first hotel on our trip into India - it was comfy and quite westernised.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport pick-up
Located in Paharganj, The Prime Balaji Deluxe @ New Delhi Railway Station is within 2 miles (3 km) of popular attractions such as Jama Masjid and Jantar Mantar. This 3.5-star hotel has 54 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. Red Fort and Chandni Chowk are also near this New Delhi hotel.
For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
The Prime Balaji Deluxe @ New Delhi Railway Station's 54 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water and phones are also standard.
Guests of The Prime Balaji Deluxe @ New Delhi Railway Station enjoy access to free WiFi in public areas, a meeting room, and a business center. There's free parking, as well as a free shuttle from the airport to the hotel (available on request). Helpful staff can provide dry cleaning/laundry services and concierge services. This hotel also has a terrace.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 523 reviews