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The Prime Balaji Deluxe @ New Delhi Railway Station

3.5 out of 5.0

Recent guest reviews

Wowsome experience withTaj Mahal Hotel Delhi, Room Service in very good, i stayed one night and that was memorable. Nice Hospitality , he courteous staff also looked onto so that I stay comfortable and I stay fresh and also return back to my destination Heartly welcome thanks you Taj.

We stayed twice at this hotel for business. Good location for our business purposes. The staff were very friendly and helpful, especially Imtiyaz, who served us at breakfast and dinner. Dinners were absolutely great.

First of all is the location. It's not a nice area of the city, very crowded, dirty and it feels unsafe, I wouldn't stay in this area again. We were constantly hassled when we were walking around. On the other hand it's close to the main train station, so it's up to one's priorities. The room was small but comfortable, the staff helpful and the price reasonable. Best thing was the food, everything we tasted was really good.

Booked this hotel for 3 nights becauce of the good reviews. Now I am seriously wondering if they were real people. This was one of the worst hotels I have ever stayed in. As an avid traveller there has been hundreds. It was hard to find and looked absolutely nothing like the pictures in booking.com.....I mean nothing. It was filthy....the room was dark....old musky and things were falling to peices. It was in a very bad area......lots of men hanging around and no women in sight. The hotel staff were looking for a tip if they pressed the lift button.....their hands were out constantly. Not only was the room filthy but it was noisy dogz barking homeless folk sleeping in the lane and horns beeping all night. We asked next morning to see a quieter room. We got shown 2 both dirty and then we were told that actually they were both taken. Couldnt get out of this place quick enough....managed to find another hotel. If you are thinking of booking this hotel...please think again....there are nicer hotels cheaper and cleaner in other areas.

Me and my mum stayed here for our first few nights of our Golden Triangle tour. The hotel is an average 3* property, the rooms are fine if in need of a good clean. The wet room could do with a squeegee for the floor. The rooms aren’t soundproofed very well, particularly from street noise. The area around the hotel didn’t feel particularly safe and we even saw men smoking drugs from foil underneath our bedroom window. The location is good for New Delhi station. Breakfast at the hotel is fairly basic but dinner is very good, nice food and a mix of European, Chinese and Indian food. Service in the restaurant was very good.

(+) The property is indeed, very close to the train station, so it's pretty useful if you're planning to go to Agra by train. Nevertheless, you should download your offline map in New Delhi, because the hotel is on a narrow street behind other buildings, with a lot of other hotels nearby. Moreover, the Main Bazar is pretty close (a few minutes walk). The rooms were pretty clean for Indian standards, and the staff was very helpful. We stayed one night in the hotel, one in Agra and the third one back to this hotel. They offered to keep our luggage for the day we spent in Agra free of charge. The restaurant upstairs was pretty nice, the breakfast was included and they served good but not impressive food. Overall, a nice experience with pretty good value for money. (-) If you're not familiar with India or you don't need the proximity of Train Station, it's not a very good place to start your vacation, since the area is very crowded and not a touristic zone. To access the metro (which is a 6 minutes walk away) you'll have to pass through the train station, which could be quite an experience for some people. We did not encounter any problem, although walking around during night time can be quite frightening. Although we made request via booking, email and phone, we did not get that complimentary airport pick-up. I won't put the blame entirely on the hotel, since I've tried talking to them on the phone, but did not manage to understand what they were saying, because of the surrounding noise and the Indian accent. However, they apologized and offered to give us a trip to the airport on our day of departure. But since the traffic in New Delhi is awful (at peak hours it's a 1.5 - 2h journey by taxi), we decided to take the express metro (which has a station near the Railway Station and takes about 30 mins to get yoy to the airport). We asked them to give us a ride to the metro station instead of the airport and everything worked fine.

We booked this hotel for three nights around new year and overall it was a good stay. They collected us from the airport at 3am and the check in was good considering they had to get us another bed brought to the room, they also got us two beers which was a plus. The room was fine, a bit tight but we managed, the rooftop bar is where they serve breakfast which was your usual Indian fare, omelette etc. The area it is in is not good, dirty, busy dogs and cows wandering around but it is easy to get a tuk tuk to take you where you need to go. Overall happy with our stay here.

I recently stayed here for one night before leaving for Agra the next day, the hotel staff were friendly and very welcoming. They have a tourist guide who was great, he arranged our transport to Agra stopping at places on the way. The hotel room a good size and reasonably clean, the only thing was a few stains on the duvet. I would stay here again when I visit Delhi

This hotel is nice considering the mayhem outside and you will get some peace and quiet. Food is nice and room service is great. Very clean compared to other hotels in India. I would avoid the travel desk at all costs. We tried to get assistance booking a train, although were told no trains were running and we would be better off booking a private car for an exuberant price. We were later able to book a train through a more helpful hotel. Clearly prey on tourists for a quick buck.

Firstly I have to say that the people at this hotel are so friendly and welcoming. When we arrived we were made to feel special and we were excited to see our room based on how grand the welcome had been, unfortunately that's where the happiness ended. The room itself was filthy. Stains on the walls, the bed, the floor. The shower was too dirty to use. The "fresh" toilet roll was wet and yellow stained. The cleans towels were an off white colour and we're ripped with holes in. We checked in too late to find anywhere else to stay but we left in the morning and went to a different hotel. If they can get the cleanliness of the rooms sorted this would be a great hotel but until then it's definitely one to avoid. It's worth noting our room was also an executive room.

8574, Arakashan Road New Delhi Delhi N.C.R

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport pick-up

Located in Paharganj, The Prime Balaji Deluxe @ New Delhi Railway Station is within 2 miles (3 km) of popular attractions such as Jama Masjid and Jantar Mantar. This 3.5-star hotel has 54 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. Red Fort and Chandni Chowk are also near this New Delhi hotel.


Dining

Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

The Prime Balaji Deluxe @ New Delhi Railway Station's 54 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water and phones are also standard.


Property features

Guests of The Prime Balaji Deluxe @ New Delhi Railway Station enjoy access to free WiFi in public areas, a meeting room, and a business center. There's free parking, as well as a free shuttle from the airport to the hotel (available on request). Helpful staff can provide dry cleaning/laundry services and concierge services. This hotel also has a terrace.

Room options

Deluxe Single Room - Airport Pick Up

Full 1 | Sleeps 1

Executive Double Room -Airport Pickup

Full 1 | Twin 2 | Sleeps 4

Executive Single Room -Airport Pickup

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 585 reviews