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The Prime Balaji Deluxe @ New Delhi Railway Station

3.5 out of 5.0

Recent guest reviews

The hotel was good enough for a night but certainly not worth the price paid. The room was comfy enough but did not feel entirely clean (the shower still had a few hairs on the floor) and the supposed complementary toiletries supplied were very basic and minimal. I was mainly disappointed by the food and lack of attention. The veg tali I ordered in the evening looked and tasted good but soon after I was overwhelmed with the typical "Delhi Belly" symptoms which went on for half the night. The breakfast buffet was also average, with lack of attention to detail such as there being no cutlery on the tables or at the buffet itself, omelettes were cold and the tables were dirty. Waiters were friendly and helpful but service was still slow and I found myself waiting much longer than needed for a simple cup of coffee. On the up side, the hotel is surprisingly quiet in one of the noisest and most overwhelming neighbourhoods of the city, is right next to the train station and metro to the airport, and the staff are helpful and hospitable. If you're not fussy with specifics and detail then this place is definitely comfortable for a night or two in crazy Delhi.

Convenient location to the railway station within a chaotic and noisy surroundings that can overwhelm your senses and patience. Was quoted 6000 For a day trip to visit the Taj Mahal, using a chauffeur driven private vehicle... excessive compared to other options available in the area. Seems to pray on the vulnerable tourist dilemmas. Front desk service is slow, although very helpful.

Good value decent hotel in Delhi! Area of the hotel is nothing special, however it is a convenient location to walk to Connaught Place and Old Delhi. Nice welcome basket with some fruit and biscuits upon arrival, also a welcome drink of water or juice. Staff are all very friendly and helpful, and the included breakfast is decent. Overall good value for the price paid! Only criticism, is that the 4th floor is below a kitchen, which can get a little noisy at night.

We spent 3 nights at The prime Balaji, staff were friendly rooms were clean and from our room we had a pretty good view. We had breakfast which had a good selection of western and Indian foods. Biggest negative was the shower basically over hung the toilet so toilet would get really wet! Location was in good proximity to train station to begin with was a little concerned being in a alley but after getting our bearings it was fine!

Reasonable hotel with friendly and very helpful staff. We stayed twice for one night at a time around a day/night in Agra. 4 of us flew in from Kathmandu and were collected at the airport with no problems - saved the 15-20 minute walk with baggage from the Metro station. We had two reasonable rooms on 4th floor. Small basket of fruit/snacks provided. We had breakfast the first morning, which was fairly good. The hotel looked after our large bags for the day whilst we went to the Qutb Minar complex, and kept my wife and mine until we returned a day later which was very helpful. The second morning (just 2 of us) we had a 6 am departure for the airport so no breakfast! Second night the room was not quite so good. My only adverse comment - only a bath towel, no small towel, but this did not make or break our trip.

A great surprise in Delhi. Clean, comfortable, quiet, non-noisy hotel three minutes walking to the railway station and one from the bridge to Ajmeri gate (so there's no need to walk the ugly and touristic área of Pahar Ganj). Nice staff, good breakfast, both Western and Indian and complimentary welcome pack. Pick up for free at the airport is a value. The bathroom is a bit old, but no big deal. Excellent choice for the cost in Delhi.

The hotel itself looked as if it has never been properly cleaned and is located in an extremely rough part of New Delhi. However the biggest annoyance was when we booked a 3 day tour with the tourist desk. "Dhiry Verma" the tour man told us (And wrote down dates and locations on paper) he would book us a 3 day 3 night trip around the golden triangle. Once we had paid for the trip he went back on his word and said it was actually for only 2 nights and there was nothing he could do about it (We paid via card so refund was not straight forward). Ultimately we then agreed to just do the 2 nights however I did ask for his name to complain. He then wrote his name down differently to how he had previously written it down (picture attached). Whether this was a genuine mistake or not I don't know... but to not take accountability for his own mistake and then give us a fake name he clearly thinks we are plain stupid.

This is a clean and very friendly hotel. The staff are always ready to help with everything from currency exchange to day trips and flight booking. The rooms are spacious, clean and have TV too. The restaurant offers delicious curries and breakfast is good too. Situated in the busy part of Delhi near the main train station there's always something to see and just outside the hotel you can experience the market and locals.

The hotel is a 2 or 3 star hotel by UK standards. Restaurant is ok with a wide range of european and indian food. Unfortauntely, what lets it down is the poor standard of cleaning regime. After several days staying it was evident that the cleaning team did very little in terms of sweeping the floors, dusting or cleaning. We experienced a growing population of cockroaches in the bathroom and bedroom area over several days and then one evening I woke to the horrible sensation of a cockroach crawling up my leg. The hotel moved us to another room but did not seem in the least surprised when I notified them of cockroaches. Check out other trip advisor reviews which also mention this issue. The location of the hotel if good for old and new delhi. Its a short tuktuk ride to Connaught Place (apprx 30 - 40 rupees). Lots of local shops and market stalls within a few minutes walk, just watch out for some of the unsavoury characters looking to fleece tourists. These people will ask you 'Where you from?', 'When did you arrive in India' etc etc. They may seem friendly but they are just trying to get you into the tourist shops in order that they receive commission. You have to be firm and say no. If you get involved in a discussion they are difficult to shake off.

We had amazing stay at hotel balaji.. the rooms were clean and staff were courteous and prompt in helping customer.. the food quality was great.. we would like to visit again. The hotel property has been nicely designed

Room options

Deluxe Single Room - Airport Pick Up

Full 1 | Sleeps 1

Executive Double Room -Airport Pickup

Full 1 | Twin 2 | Sleeps 4

Executive Single Room -Airport Pickup

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 551 reviews