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Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Eros, New Delhi

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Creator video
Outdoor banquet area
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Place, India Gate
    ‪18 min walk‬
  • Place, Rashtrapati Bhavan
    ‪3 min drive‬
  • Place, Chandni Chowk
    ‪5 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Executive Suite- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(3 reviews)
  • 476 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

New Delhi

Located in Connaught Place within a mile (2 km) of India Gate, Shangri-La Eros, New Delhi is within 2 miles (3 km) of other popular sights such as Rashtrapati Bhavan. This 5-star hotel has 320 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central New Delhi and also close to Lodhi Garden and Jama Masjid.

What's nearby

  • Gurudwara Bangla Sahib - 16 min walk - 0.9 miles
  • India Gate - 18 min walk - 1.0 mile
  • Rashtrapati Bhavan - 3 min drive - 1.4 miles
  • Jama Masjid - 5 min drive - 2.9 miles
  • Chandni Chowk - 5 min drive - 3.1 miles

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Hotel Saravana Bhavan - ‬10 min walk
  • ‪Mister Chai - ‬4 min walk
  • ‪Nero - ‬6 min walk
  • ‪The Spice Route - ‬8 min walk
  • ‪Le Belvedere, Le Meridien - ‬6 min walk

About this property

Shangri-La Eros, New Delhi

Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
Guests of Shangri-La Eros, New Delhi enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 5310 per room one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
Wellness Club at Shangri-La has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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9.4 out of 10, Exceptional, 361 reviews
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The price is $115
Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,600 for adults and INR 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for INR 1500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 2600 for adults and INR 1300 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
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Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
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Shangri-La's Eros
Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Is free cancellation available at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on Oct 19, 2025 start from $153.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Shangri-La Eros, New Delhi?

This hotel is situated in Connaught Place within a short 14-minute walk of Gurudwara Bangla Sahib and also 5 minutes on foot from Western Court Building. You'll also find India Gate and Jama Masjid within a short drive.

Will I be able to park at Shangri-La Eros, New Delhi?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Shangri-La Eros, New Delhi?

Wellness Club at Shangri-La is the hotel's spa and services include deep-tissue massages, Swedish massages, couples treatments, and hydrotherapy.

Does Shangri-La Eros, New Delhi have a casino?

No, Shangri-La Eros, New Delhi doesn't have a casino.

Is there an indoor pool at Shangri-La Eros, New Delhi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is Shangri-La Eros, New Delhi good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Shangri-La Eros, New Delhi?

Yes, guests can enjoy a spa tub at this hotel.

Does Shangri-La Eros, New Delhi feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Eros, New Delhi has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Eros, New Delhi allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Eros, New Delhi.

Does Shangri-La Eros, New Delhi have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Shangri-La Eros, New Delhi?

The closest major airport to Shangri-La Eros, New Delhi is Indira Gandhi International Airport (DEL), which is 12.2 mi away (37 minutes by car). Another top airport is Ghaziabad (HDO-Hindon), which is located 13.6 mi away (44-minute drive).

Are there rooms with balconies at Shangri-La Eros, New Delhi?

No, there aren't any guestrooms with balconies at Shangri-La Eros, New Delhi.

Does Shangri-La Eros, New Delhi have a wedding venue?

There are wedding services available at Shangri-La Eros, New Delhi if that's in your vacation plans.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1007 reviews
Rating 8 - Good. 178 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Haimanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Monalisa Tripathy

Stayed 1 night in Jul 2025

10/10 Excellent

Freny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Shangri-La Eros, New Delhi, is great 5-star hotel, which offers real service. I was only there for a day but I appreciated how the hotel treated its guests -- be it the front office, the concierge or the coffee shop. I had requested an early check in and as promised I got one despite checking in earlier than I had initially stated. Thanks very much to their Customer Sales service.
Stayed 1 night in Jul 2025

10/10 Excellent

Narayana

Stayed 2 nights in Jul 2025

10/10 Excellent

Bipin, Woddbridge

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel

Excellent hotel and great service.
Stayed 3 nights in Jul 2025

6/10 Okay

Anant Ram

Business traveler, Traveled with family
Disliked: Staff & service
The check in desk personal were quite rigged and less accommodating. The wait staff were forgetful and absent minded.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

MOHIT

Traveled with family and small children
Liked: Amenities
Pretty ordinary experience. Really ordinary breakfast for the money they charge. Traditional property with decent staff. But even when I was scaleted my experience they didn’t remove the breakfast charges but just discounted 30%.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good enough for me
Stayed 5 nights in Jun 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
May be the best hotel in Delhi
Stayed 2 nights in Jun 2025

10/10 Excellent

Abhishek

Stayed 1 night in Jun 2025

10/10 Excellent

Aamir

Stayed 1 night in Jun 2025

10/10 Excellent

Anint

Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel , clean updated rooms , the breakfast was excellent lots of choices
Stayed 3 nights in Jun 2025

4/10 Poor

Divine Parmenas

Stayed 3 nights in Jun 2025

10/10 Excellent

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay - Horizon Lounge a Must!

The Horizon Club is the difference maker with this hotel. Other club floors in other hotels are not as good as this one. The staff including AMit, Sagar, Aditi and Dharmi, are fantastic - helpful, attentive, kind, professional. The food and beverage offering especially between 6-8pm is fabulous. This lounge is the reason alone why we keep coming back.
Stayed 3 nights in May 2025

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and enjoyable stay
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, spacious rooms with an excellent breakfast buffet. Good location near Connaught Place.
Stayed 2 nights in May 2025

10/10 Excellent

Rishi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 2 nights in May 2025

10/10 Excellent

Rishi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was clean, excellent location, friendly staff, we had dinner at the Chinese Resturant it was great. Be sure the download the Shangri La circle app to be able to get reward points.
Fruits and tea we received complimentary
Stayed 1 night in May 2025

10/10 Excellent

Mumtaz

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay here… the hotel was beautiful and very centrally located in terms of tourist sites and shopping. This is an important consideration in a large city like Delhi where one can end up spending significant time in travel. I would highly recommend the hotel.
Stayed 2 nights in Apr 2025

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