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Shangri-La Eros, New Delhi

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Photo gallery for Shangri-La Eros, New Delhi

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video
Room service - dining
A restaurant with a view of the cityscape, featuring a chandelier, patterned walls, and modern furniture.
Miscellaneous

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Place, Western Court Building
    ‪5 min walk‬
  • Place, Gurudwara Bangla Sahib
    ‪16 min walk‬
  • Place, India Gate
    ‪19 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

A hotel room with a large bed, a glass shower enclosure, a small desk with a chair, and a view of the city.

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

A hotel room with a dining area, a sofa, a table, and a view of the city.

Executive Suite- Access to the Horizon Club Lounge & breakfast

9.6 out of 10
Exceptional
(5 reviews)
  • 476 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a view of the city.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

A hotel room with two beds, a seating area with a sofa and chairs, a large window with a city view, and a shower area.

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A bathroom with a marble floor, a toilet, a sink with a mirror, and a shower area.

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

New Delhi

Located in Connaught Place within a mile (2 km) of India Gate, Shangri-La Eros, New Delhi is within 2 miles (3 km) of other popular sights such as Rashtrapati Bhavan. This 5-star hotel has 320 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central New Delhi and also close to Lodhi Garden and Jama Masjid.

What's nearby

  • Western Court Building - 5 min walk - 0.3 miles
  • Kasturba Gandhi Marg - 8 min walk - 0.5 miles
  • Jantar Mantar - 11 min walk - 0.6 miles
  • Gurudwara Bangla Sahib - 16 min walk - 0.9 miles
  • India Gate - 19 min walk - 1.0 mile

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Hotel Saravana Bhavan - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Le Belvedere, Le Meridien - ‬6 min walk
  • ‪1911 - ‬7 min walk
  • ‪Cedar Club House - ‬11 min walk

About this property

Shangri-La Eros, New Delhi

Guests of Shangri-La Eros, New Delhi enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 5310 per room one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
Wellness Club at Shangri-La has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,950 for adults and INR 1,475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for INR 1500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 2950 for adults and INR 1475 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
Hotel Eros New Delhi
Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
Shangri-La's Eros
Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Is free cancellation available at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on Jul 10, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Shangri-La Eros, New Delhi?

This hotel is situated in Connaught Place within a short 14-minute walk of Gurudwara Bangla Sahib and also 5 minutes on foot from Western Court Building. You'll also find India Gate and Jama Masjid within a short drive.

Is there parking available at Shangri-La Eros, New Delhi?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at Shangri-La Eros, New Delhi?

Wellness Club at Shangri-La is the hotel's spa and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Are there luxury amenities available at Shangri-La Eros, New Delhi?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and hot stone massages at this hotel.

Does Shangri-La Eros, New Delhi have a casino?

No, Shangri-La Eros, New Delhi doesn't have a casino.

Is there an indoor pool at Shangri-La Eros, New Delhi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

What do couples enjoy most about Shangri-La Eros, New Delhi?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a bar/lounge.

Does Shangri-La Eros, New Delhi have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Shangri-La Eros, New Delhi feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Eros, New Delhi has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Eros, New Delhi allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Eros, New Delhi.

Does Shangri-La Eros, New Delhi have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Shangri-La Eros, New Delhi?

The closest major airport to Shangri-La Eros, New Delhi is Indira Gandhi International Airport (DEL), which is 12.2 mi away (37 minutes by car). Another top airport is Ghaziabad (HDO-Hindon), which is located 13.6 mi away (44-minute drive).

Are there rooms with balconies at Shangri-La Eros, New Delhi?

No, there aren't any guestrooms with balconies at Shangri-La Eros, New Delhi.

Does Shangri-La Eros, New Delhi have a wedding venue?

There are wedding services available at Shangri-La Eros, New Delhi if that's in your vacation plans.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Veronica Maria Beatriz Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and luxurious hotel. The room was lovely and the beds were very comfortable. We had a lovely stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shamsher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Great breakfast, clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa and swimming pool pecfect and also the position..very good shophing near by.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Baljinder

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel is amazing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tarsem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, and all public areas, excellent wellness and fitness centre and swimming pool, secluded good for children and private
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel I’ve stayed in
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. clean rooms best location. Great staff Awesome food and restaurant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SHRUTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and check out, Clean room with all the amenities, real helpful staff, excellent room service and food, nice airconditioning, family friendly, bar & restaurants our very nice, centrally located, totally up market.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel choice for Delhi. It is a perfect location, particularly for shopping and visiting all of the main tourist areas. We especially enjoy the breakfast buffet. The staff is courteous and efficient and it is a well appointed hotel. Excellent location if visiting Bhangla Sahib and walking distance to the Metro station. Excellent restaurants on site.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with excellent facilities, food and staff. The breakfast was the best hotel breakfast we’ve had. We also enjoyed the spa after exploring the city and would definitely recommend for a little time out from the busy streets outside. We stayed in a Horizon room on the 19th floor and the extra for the lounge was well worth it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shahrnaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in good location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hanif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff and drivers
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Kishore

Liked: Cleanliness, staff & service
Room was very clean and very well appointed
Stayed 3 nights in Jan 2026
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely hotel, service around the pool was quite slow, else a really nice hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marie-Josee

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent food and new large gym.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ira

Liked: Cleanliness, staff & service, amenities
Nice hotel that has seen its best days. Little update wouldn’t be bad
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Good stay stay at ShangriLa Eros. Wonderful staff, especially at breakfast buffet where there was excellent variety and food was of high quality. I want to single out Payel and the resident Thai Chef for their warm hospitality and friendliness.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

TETSUJI

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and all the staff was so courteous!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, extremely polite staff, and very clean rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Balteshwar

Liked: Cleanliness, staff & service, amenities
The staff was amazing and thoroughly helpful in getting us what we needed. Clean rooms, 24/7 availability for the staff. The breakfast buffet was awesome!!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean rooms and outstanding staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kanishka

Liked: Cleanliness, staff & service, amenities
A beautiful hotel in a great location. The breakfast buffet was very good with a nice selection, and the service was friendly and attentive throughout our stay. Overall, a very pleasant experience and a hotel we would happily recommend.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Samarpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chirag

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and brilliant as always!
Stayed 1 night in Jan 2026