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Hotel Emperor Palms @ Karol Bagh

3.5 out of 5.0

Recent guest reviews

The A/C is always not working and there's no hot water...you have to keep requesting all the time to have A/C and hot water...stayed for two nights and had to deal with this the whole time I was here.

I am currently staying in this hotel with my family & having the worst service ever. Electrical points don't work even for basic things (fridge, teamaker,geyser etc.). Trust me I am not the one who criticise things so easily but this hotel has actually made me download tripadvisor app and write this review to make people aware about this property.

The premium room is nice but there is mosquitoes in room, the whole hotel is some kind of kerosene smelly and the bad thing was the breakfast it's complementary but very average few choices if u want something else that u have to pay extra pathetic breakfast

Worst service. Extremely Rude staff unacceptable behaviour ...shabby room condition ....fridge doesn't work at all it is just a show piece AC is controlled from reception and we have to ask them to start it every time...staff literally harass you by asking to check out even if you are 2-5 min late ... I would never suggest anyone to pay such a hefty amount for such a bad hotel....worst experience ever.stay away from such hotel

Great stay polite staff good ambience. Nice experience all over . Always want to stay at same hotel where all the team and staff always help and give warm welcome to their guests. A stay without any hindrance as it was a business trip will surely recommend to all my colleagues and friends.

It was nice stay in emperor hotel with my family and room was very nice and all services were good and breakfast was delicious. I recommend this hotel in Karol bath. Metro and market is nearby. Superb hotel excellent staff behaviour and helpful staff.

The Most Horrible place!! No warm water, AC doesn't work!!! When confronted with the front office all they had the audacity to say that this is a not a 5 star hotel instead of an apology!! Clearly they don't know how to behave!! Strongly recommend you to look for other places!!

Absolutely terrible place, The rooms are absolutely shady and the hotel resiptionist was super rude and told us that its not a 5 star hotel to provide us all facilities so they said: They wouldnt provide us hot water for shower And The Ac is absolutely useless ! We hardly stayed but they made our stay super terrible. So will not recommend this hotel.

its a small boutique hotel where you can enjoy your short trip in the heart of the city of new delhi.Rooms are nice and clean. Toilets are new to look and clean. Food was average. Good connectivity to go anywhere in delhi and also has lot of small markets nearby.

We visited Emperor palms in June after a gap of 4 years. Property is well maintained and has retained its charm. Service is excellent. Food was excellent. This is one of the best hotel in Karol Bagh. The staff was super welcoming. They took care of every little thing.

15 A-7, W.E.A., Karol Bagh New Delhi Delhi N.C.R

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Karol Bagh within 2 miles (3 km) of Sadar Bazaar, Hotel Emperor Palms @ Karol Bagh is within a few miles (5 km) of other popular sights such as Laxminarayan Temple. This 28-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free valet parking. Gurudwara Bangla Sahib is 2.6 mi (4.1 km) from this centrally located New Delhi hotel.


Dining

Free continental breakfast is included with your stay. Enjoy a bite to eat at emperor, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception.


Rooms

The 28 individually decorated accommodations feature balconies and afford space to spread out with separate bedrooms and sitting areas. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and DVD players. Bathrooms offer jetted tubs, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Refrigerators, dishwashers, and minibars are other standard amenities.


Property features

Renovated in 2013, Hotel Emperor Palms @ Karol Bagh offers a rooftop terrace, free WiFi in public areas, and a conference center. Free valet and self parking are available—or if you're not driving, take the free shuttle from the airport to the hotel (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Executive Room

King 1 | Twin 1 | Sleeps 3

Premium Room

King 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 112 reviews