Customer service was awful, property did not have hot water on the property for the 3 days I stayed in the hotel, I called to the front desk to ask for towels and the person stayed that if I need it towels that I had to go get the towels in the front. Service was awful. Will never go back.
Would be nice to have a jacuzzi. Maybe there is one and I'm just not aware of it.
I like the location and the front desk person is nice.
Good location for event at Amp music venue. Reasonable cost.
The shower door (on wheel rollers) would not stay closed no matter what you did unless you wedged something in it. There was no shelf in shower for soap/shampoo.
I was here at the same property about 3 years ago and it was much better,looks like the owner ahip changed. They had 2 regular sized pillows for a 2 bed queen size, bathroom floor was cracked, toilet paper roll was broken, it tells me tthat owners are not very keen on fixing things. I would day Holiday Inn express any day over this since they cost about the same.
Close to the DFW Int. Airport
No amenities.......no breakfast......no pool
I like the comfort of the bed. The location is vreat also!!!
TV didnt work, lights were lamps only, bathroom required vent on to have working light. Walls are paperthin.
Very close to airport. Very clean and comfortable room.
The property is very nice and clean. There are nearby places to eat dinner that are great. It is also very quiet. The breakfast is great too.
The bed is too high, the mini refrigerator was useless as being too small, had no controls and froze all the food that I had in it. The bathroom has only one switch for the light and fan. The fan is so loud and you only would want to use it if you need it. I ordered laundry and had to check on delivery three times.
I've stayed at this location the last 3 visits to Dallas, its a great location, easy access to all the major highways. The staff is always friendly and eager to assist you. The parking lot at night is well lighted; so I always feel safe if I'm coming in later in the evening. I will return again on mu next visit. The only negative thing I can say is I wish they had another selection of coffee instead of decaf or dark roast on the breakfast bar. :)
This property is very reliable and the breakfast buffet is good. But the rooms have a bit of an odor to them - it smells a little smokey even though the entire property is non-smoking.
The most unprofessional staff I have ever encountered
Located in Las Colinas, Wingate by Wyndham Dallas / Las Colinas is within 2 miles (3 km) of sights such as Irving Convention Center and Toyota Music Factory. This 100-room, 3-star hotel has free in-room WiFi along with free self parking and a free airport shuttle.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
Wingate by Wyndham Dallas / Las Colinas features a gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Customer service was awful, property did not have hot water on the property for the 3 days I stayed in the hotel, I called to the front desk to ask for towels and the person stayed that if I need it towels that I had to go get the towels in the front. Service was awful. Will never go back.
Would be nice to have a jacuzzi. Maybe there is one and I'm just not aware of it.
Thank you for the 5 stars! We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our beautiful hotel. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
I like the location and the front desk person is nice.
Thank you for the wonderful review! It is our goal to make our guests feel welcome and in good hands during their stay with us. We are glad that we were successful in doing so. It would be a pleasure for us to welcome you again on your next trip to the DFW area.
Good location for event at Amp music venue. Reasonable cost.
Thank you for taking a moment to share your experience at the Wingate by Wyndham in Las Colinas. We are so pleased to hear you found our staff wonderful! We look forward to welcoming you back again soon.
The shower door (on wheel rollers) would not stay closed no matter what you did unless you wedged something in it. There was no shelf in shower for soap/shampoo.
Thank you so much for your honest review. I sincerely appreciate your feedback and am very sorry to hear about your recent stay. We really appreciate your comments also I would like to apologize for failing to exceed your expectations. we will be using the feedback you provide to train our staff and make improvements to ensure we offer an exceptional experience for our guests in the future.
I was here at the same property about 3 years ago and it was much better,looks like the owner ahip changed. They had 2 regular sized pillows for a 2 bed queen size, bathroom floor was cracked, toilet paper roll was broken, it tells me tthat owners are not very keen on fixing things. I would day Holiday Inn express any day over this since they cost about the same.
Thank you so much for your honest review. I sincerely appreciate your feedback and am very sorry to hear about your recent stay. I would also like to apologize for the condition of the room we selected for you. I do appreciate you giving us an opportunity to address these issues by providing us with such informative feedback. We are working diligently on improving our response time to our guests and I hope you will be able to see the improvements on your future stay with us. Have a wonderful day!
Close to the DFW Int. Airport
Thank you very much for taking the time to complete the guest survey. We really appreciate your comments and are very happy to hear that you enjoyed your experience with us. We look forward to see you again.
No amenities.......no breakfast......no pool
I like the comfort of the bed. The location is vreat also!!!
Thank you very much for taking the time to complete the guest survey. We really appreciate your comments and are very happy to hear that you enjoyed your experience with us. Our staff makes every effort to ensure a memorable stay for each guest. Thanks again and we look forward to seeing the next time you're in town.
TV didnt work, lights were lamps only, bathroom required vent on to have working light. Walls are paperthin.
Thank you so much for your honest review. I sincerely appreciate your feedback and am very sorry to hear about your recent stay. I would also like to apologize for the condition of the room we selected for you. I do appreciate you giving us an opportunity to address these issues by providing us with feedback. I hope you will be able to see the improvements on your future stay with us. Have a wonderful day!
Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectationswith our room conditions. Your satisfaction is important to us and wewill be using the feedback you provide to train our staff and make improvements to ensure weoffer an exceptional experience for our guests in the future. I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience!