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Super 8 Richardson TX

2.0 out of 5.0

Recent guest reviews

The room was excellent! Very clean, very nice! Bed was wonderful! Stayed two nights and the room was clean the next day with fresh towels! Excellent service!

Clean and organized. No problem with front desk staff. Neighbors very noisy and annoying. Staff sent them back to their rooms with haste and hospitality.

The bottom line: we get what we pay for so expectations were not too high to begin with. The property is in a good geographical location - but very close to the corner of a busy intersection. The shower had extremely low water pressure; so be careful lathering the soap. TV was antennae only - no cable. No issue with antennae - I use one at home for local channels. However, on this property every channel was plagued with "electronic snow," meaning very poor reception. And while attempting to use this property's WiFi I experienced a lot of buffering (either slow loading pages or periodic disconnects #frustrating) on both phone and laptop...very poor WiFi signal strength! Lastly, on check-in there were no washcloths. When I asked for one at the front desk the clerk suggested i simply substitute with a hand towel. My expression probably gave me away because she then offered to retrieve a washcloth from their laundry room.Otherwise, the room was relatively clean.

Customer service was nice. Two story without an elevator. We ended up with a room upstairs. My mom had hard time with the stairs so my brother and carried her up and down. But I was able to get it changed after first night. The owner was helpfully in providing extra blankets and pillows for my mom Motel,s surrounding was rundown, trash everywhere. Shower in the downstairs room didn't work. No coffee either. Breakfast wasn't much either, but we didn't eat much breakfast anyways.

Reserved and confirmed a double queen. When I got there they had given my room away and stuck is in a single King with a nasty yellow pull out couch that I had to beg for an hour for bedding for. Then I was given a sheet and a towel for my kids to cover up with. The manager was extremely rude and never called me back when he says he would the next day. I had to track him down to get moved for our second night. I was told that because I was a hotel employee from another hotel he could put me anywhere he chose.

The lady at the front desk was really nice. But the room had a horrible, almost urine smell and the towels were dirty and the tub was so filthy that I couldn't take a shower and the floor was so dirty that I could not go barefoot in the room!! I will NEVER stay here again. The neighborhood seemed questionable on top of the filthy, smelly room. Can't believe I had to pay over $80 for this for one night! NEVER AGAIN!!!! YUCK.

On arrival at the hotel, I was racially abused by another customer exiting the facility. Check in and check out was without fuss but breakfast is a disappointment. Hotel is clean, towels were also fresh and clean. Good deal overall

Need a better manager, he messed up my reservation after I checked twice that I reserved 2 non smoking rooms. He gave me 1 smoking room and 1 non smoking room. Had to cancel the smoking room because I did not ask for it and the room looked and smelled horrible.

It was a great experience overall. The guest services rep wasn't very professional but the room was really nice.

Room door and windows were wide open and the room next to us door and windows were wide open anybody could have came and stayed in the other room room had a odor to it we went to Walmart and bought some bleach to bleach the bathroom down tub needs to b replaced and need new mattress they were sunk in the middle we spent 70$ for one night I think it should have been 50$ we didn't even get up to see what the breakfast was like!!

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 119 reviews