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Holiday Inn Express Hotel & Suites Dallas Park Central NE

2.5 out of 5.0

Recent guest reviews

A nice small hotel with family atmosphere and very friendly and responsive staff.

I recently traveled to Dallas with some friends with the purpose of attending the Patriots / Cowboys game. I booked this hotel and decided to go with the suite for the extra $20 a night. When I arrived at the hotel I checked in, went up to my room to find that i had been put in a handicap accessible room. The room had a funny smell and when i went into the bathroom i found that the handheld shower head could not hold its own weight. I'm only 5'8 and shower head wouldn't stay higher than my shoulders. So i went downstairs and asked for a different room and was told initially none were available. I was then told i regular room became available and that they would discount me the difference form the suite. I went and moved all my stuff into the new room and when i came down to the lobby to return the key, the manager was there and found an additional suite that was available. They staff worked great trying to accommodate me even with the hotel being completely booked because of the game, the Texas/Oklahoma game and the state fair. So kudos to the staff for helping out. So i finally get into my room and the first couple of nights everything is fine. Sunday I wake up to go to the game and the power is off in the hotel. I had to go to my friend's hotel down the street to get ready. Came back after the game and everything seemed to be working again. I woke up again monday morning to no power and once again had to go to a friend's hotel to get ready. I was expecting some kind of explanation even an email or something from the hotel apologizing for the inconvenience but i never heard anything about it. As far as the hotel goes, it had its perks, it was right off the highway and near a bunch of chain restaurants. The staff, as mentioned was willing to help out as much as they could. However, it wasn't the cleanest and maybe not the ideal location if you're traveling to Dallas for a fun weekend away. It's about a $40 Uber/Tax ride to anywhere fun. Hope this helps !!

Holiday Inn Express & Suites DALLAS PARK CENTRAL NORTHEAST, Dallas, TX, United States

Hotel staff was very friendly. Only one elevator in a very crowded hotel was inconvenient at times.

my stay was wonderful front desk staff Great room very clean shall recommand to my friends any time my range would be 9/10 close to cheddars.. There staff is great also

Near the highway, near the park, near restaurants and shopping. Comfortable, clean room with friendly staff and great amenities! Will return next time I'm in Dallas!

Very quite, easy access to highways, close to the airport. Clean rooms easy check in & check out and the Monday - Wed Happy hour with hor’derves was a pleasant surprise. I was there for 6 nights overall nice experience. I would defiantly recommend staying here.

the hotel was in a great location. though somewhat worn the room was clean & very comfortable. the staff was very helpful & friendly.

Was a nice stay with no issues. I would recommend this hotel and although it is a bit pricey it is very nice and you will enjoy your stay more than at a budget hotel

Good, solid quality. Hotel is getting a little worn but the friendliness of the staff makes up for it.

We stayed in the king size suite w hot tub. Everything was perfect from the staff, breakfast, location, and room itself. The bed was real comfortable didn't want to get out of it. The location was great! It was in same parking lot w 4 restaurants and wasn't far from mall. I was overly pleased!

I received a bill under the door the next morning. I had shown the desk my confirmed, paid reservation when I checked in. So I was surprised to get a bill. The lady at the front desk said she would straighten out the problem. I stated that the gentleman at the front desk didn't bother to look at my reservation or ask for ID. The lady said she would talk to the man. Stephanie, hostess for the evening hour, was extremely friendly and helpful. We enjoyed visiting with her and enjoyed the refreshments she served.

This hotel was easy to access from 635. The parking was not the best. The staff was very friendly and helpful. The breakfast selections were very good and there was a large assortment of foods to choose. The entire hotel is non-smoking, which was extremely important to us. The mattresses were a little bit too firm to our liking.

This is a place of strange contrasts. Overall average but with a wide spread: In some areas it is an A+, while others are big F. Examples: Pretty nice suite for the price. Amenities and towels folding of a 5 star hotel, but yet toilette was dirty. Pretty nice gym, but some of the machines are not in a working condition. Towels and cups in the gym were replenished, but no water in the water cooler for two straight days. Staff is very friendly. Price is attractive but you get what you pay for.

Great stay, no problems at all.

Very helpful staff. Bad weather complicated our trip but the hoyel staff did a great job accomidatiing our additional nights request for lodging.

Easy to access off Hwy 75 or I-635. Courteous and knowledgeable front desk staff. Very good housekeeping, Rooms in good repair with all lights and appliances working as designed. Tasty hot and cold breakfast buffet. This property will now be our very short list of recommended places to stay when visiting friends and relatives in the Dallas-Plano corridor.

The room was very clean when I arrived AND when I returned each day (4 days). There was a good variety of breakfast foods and the coffee was good. They even had free wine, fruit and cheese in the evening. The rooms were also very quiet . . . I had to listen REALLY hard to hear the shower running in the next room.

hotel staff very helpful & courteous. nice big rooms and located close to major freeways.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Bathtub

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Dallas Park Central NE

Everyone (1) Business (5) Couples (7) Family (2) Friends (1) Other (3)
4

good hotel for price

Everyone

A nice small hotel with family atmosphere and very friendly and responsive staff.

By on Oct 31, 2016

2

bad luck or bad hotel ?

GetawayWithFriends

I recently traveled to Dallas with some friends with the purpose of attending the Patriots / Cowboys game. I booked this hotel and decided to go with the suite for the extra $20 a night. When I arrived at the hotel I checked in, went up to my room to find that i had been put in a handicap accessible room. The room had a funny smell and when i went into the bathroom i found that the handheld shower head could not hold its own weight. I'm only 5'8 and shower head wouldn't stay higher than my shoulders. So i went downstairs and asked for a different room and was told initially none were available. I was then told i regular room became available and that they would discount me the difference form the suite. I went and moved all my stuff into the new room and when i came down to the lobby to return the key, the manager was there and found an additional suite that was available. They staff worked great trying to accommodate me even with the hotel being completely booked because of the game, the Texas/Oklahoma game and the state fair. So kudos to the staff for helping out. So i finally get into my room and the first couple of nights everything is fine. Sunday I wake up to go to the game and the power is off in the hotel. I had to go to my friend's hotel down the street to get ready. Came back after the game and everything seemed to be working again. I woke up again monday morning to no power and once again had to go to a friend's hotel to get ready. I was expecting some kind of explanation even an email or something from the hotel apologizing for the inconvenience but i never heard anything about it. As far as the hotel goes, it had its perks, it was right off the highway and near a bunch of chain restaurants. The staff, as mentioned was willing to help out as much as they could. However, it wasn't the cleanest and maybe not the ideal location if you're traveling to Dallas for a fun weekend away. It's about a $40 Uber/Tax ride to anywhere fun. Hope this helps !!

By on Oct 20, 2015

4

trip

Singles

Holiday Inn Express & Suites DALLAS PARK CENTRAL NORTHEAST, Dallas, TX, United States

By on Jan 21, 2015

4

first trip to dallas

Families

Hotel staff was very friendly. Only one elevator in a very crowded hotel was inconvenient at times.

By on Jan 5, 2015

4

my stay was wonderful front desk staff

Singles

my stay was wonderful front desk staff Great room very clean shall recommand to my friends any time my range would be 9/10 close to cheddars.. There staff is great also

By on Oct 21, 2014

5

great stay in dallas

BusinessTravelers

Near the highway, near the park, near restaurants and shopping. Comfortable, clean room with friendly staff and great amenities! Will return next time I'm in Dallas!

By on Jun 18, 2014

5

great experience!

BusinessTravelers

Very quite, easy access to highways, close to the airport. Clean rooms easy check in & check out and the Monday - Wed Happy hour with hor’derves was a pleasant surprise. I was there for 6 nights overall nice experience. I would defiantly recommend staying here.

By on Jun 17, 2013

4

the right stuff

Couples

the hotel was in a great location. though somewhat worn the room was clean & very comfortable. the staff was very helpful & friendly.

By on Mar 18, 2013

3

nothing fancy

BusinessTravelers

Was a nice stay with no issues. I would recommend this hotel and although it is a bit pricey it is very nice and you will enjoy your stay more than at a budget hotel

By on Nov 13, 2012

3

family business

Singles

Good, solid quality. Hotel is getting a little worn but the friendliness of the staff makes up for it.

By on May 31, 2012