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Comfort Suites The Colony - Plano West

2.5 out of 5.0

Recent guest reviews

Our hotel was near to where we needed to be. I think hotel staff probably could've had a warmer greeting.

Overall it was a good experience room was clean and comfortable and the Pool was nice

It was a great place at this hotel loved everything about it ill be staying there every year ill go ocer there and especially with the great deal I got yo stay there

Very friendly staff (except at the breakfast) and it's a very good affordable hotel, I travel a lot for business and I usually spend more for worst hotels. I'll be back.

The staff was very friendly and courteous but the room itself smelled of sewage. . No exaggeration. We asked the staff to do something about it and they gave us a bottle of febreeze. It was my daughter's 15 birthday so we couldn't let that spoil our weekend so we just kept spraying the febreeze

Great location and the motel looked brand new. Will recommend.

room 107 multi trips to lobby to get into room card key not working toilet paper holder not fastened to wall. room 210 door would not lock at all attended afternoon wedding , returned to find door gapng an unlocked . did not move us to another room valuables and property comprised

This hotel is located off of route 121. It is close to restaurants. We booked 2 suites and loved the accommodations. I do wish it had an area set aside for a loud family to play games or cards. The conference room we used was adjacent to an oc cupied room and we had to cut our family get together short because we were disturbing the very nearby guests.

The staff at this hotel was nice enough, though pretty slow and not terribly efficient. The first room I was in was totally unacceptable - I'm not one to complain and have never asked to be moved from a room, but the toilet didn't flush and the window wouldn't actually shut. The wind was howling and snow was blowing in. Seriously. The room was generally dilapidated and seemed a bit run down. Altogether this one is a definite pass.

The breakfast was mediocre.

4796 Memorial Dr The Colony TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Suites The Colony - Plano West is located 0.9 mi (1.4 km) from Hawaiian Falls The Colony and within a 10-minute drive of Stonebriar Centre Mall. This hotel has 71 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Located centrally in The Colony, it's also near Arbor Hills Nature Preserve and Steward Peninsula Golf Course.


Dining

Free hot/cold buffet breakfast is offered each morning.


Rooms

Comfort Suites The Colony - Plano West's 71 rooms are air-conditioned and provide sofa beds, microwaves, and refrigerators. 40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.


Property features

At Comfort Suites The Colony - Plano West, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, Non Smoking

Queen 2 | Full 1 | Sleeps 6

Suite, Multiple Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Suite, Multiple Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Comfort Suites The Colony - Plano West

Everyone (2) Business (2) Couples (1) Family (4) Other (1)
3

hotel stay

Everyone

Our hotel was near to where we needed to be. I think hotel staff probably could've had a warmer greeting.

By on Mar 7, 2017

5
Everyone

Overall it was a good experience room was clean and comfortable and the Pool was nice

By on Jul 24, 2016

5

awsome hotel

Families

It was a great place at this hotel loved everything about it ill be staying there every year ill go ocer there and especially with the great deal I got yo stay there

By on Sep 22, 2014

4

great for business.

BusinessTravelers

Very friendly staff (except at the breakfast) and it's a very good affordable hotel, I travel a lot for business and I usually spend more for worst hotels. I'll be back.

By on Aug 13, 2014

2

staff great but the room itself was not

Families

The staff was very friendly and courteous but the room itself smelled of sewage. . No exaggeration. We asked the staff to do something about it and they gave us a bottle of febreeze. It was my daughter's 15 birthday so we couldn't let that spoil our weekend so we just kept spraying the febreeze

By on Jul 21, 2014

4

dallas trip

Couples

Great location and the motel looked brand new. Will recommend.

By on Jul 12, 2014

2

rooms 107 and 210

Families

room 107 multi trips to lobby to get into room card key not working toilet paper holder not fastened to wall. room 210 door would not lock at all attended afternoon wedding , returned to find door gapng an unlocked . did not move us to another room valuables and property comprised

By on Oct 24, 2012

5

comfort at the colony

Families

This hotel is located off of route 121. It is close to restaurants. We booked 2 suites and loved the accommodations. I do wish it had an area set aside for a loud family to play games or cards. The conference room we used was adjacent to an oc cupied room and we had to cut our family get together short because we were disturbing the very nearby guests.

By on Aug 30, 2011

1

not recommended.

BusinessTravelers

The staff at this hotel was nice enough, though pretty slow and not terribly efficient. The first room I was in was totally unacceptable - I'm not one to complain and have never asked to be moved from a room, but the toilet didn't flush and the window wouldn't actually shut. The wind was howling and snow was blowing in. Seriously. The room was generally dilapidated and seemed a bit run down. Altogether this one is a definite pass.

By on Feb 9, 2011

3

i never saw a mall nearby...

Singles

The breakfast was mediocre.

By on Nov 13, 2009