Comfort Suites The Colony - Plano West

2.5 star property

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Indoor pool
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪7 min walk‬
  • Place, Grandscape
    ‪13 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪26 min drive‬

Room options

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 1 KING BED NON SMOKING

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

The Colony

Comfort Suites The Colony - Plano West places you next to Topgolf The Colony and within a 10-minute walk of The Colony Five Star Complex. This 71-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Topgolf The Colony - 3 min walk - 0.2 miles
  • The Colony Five Star Complex - 7 min walk - 0.4 miles
  • Grandscape - 13 min walk - 0.7 miles
  • Hawaiian Falls The Colony - 15 min walk - 0.8 miles
  • Andretti Indoor Karting & Games The Colony - 3 min drive - 2.3 miles

Getting around

  • Old Town Station - 9 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 38 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Comfort Suites The Colony - Plano West

At Comfort Suites The Colony - Plano West, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • 2 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Are free cancellation options available at Comfort Suites The Colony - Plano West?

Comfort Suites The Colony - Plano West offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on Mar 29, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Comfort Suites The Colony - Plano West?

This hotel in The Colony is within a 10-minute walk of Topgolf The Colony and The Colony Five Star Complex. You'll also find Grandscape and Hawaiian Falls The Colony less than a mile away.

Will I be able to park at Comfort Suites The Colony - Plano West?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites The Colony - Plano West feature a casino?

No, Comfort Suites The Colony - Plano West doesn't have a casino.

Is there an indoor pool at Comfort Suites The Colony - Plano West?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from March 1 2026 until December 31 2026 (subject to change).

Is Comfort Suites The Colony - Plano West good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include kitchens.

Are there hot tubs at Comfort Suites The Colony - Plano West?

No, this hotel doesn't have a spa tub.

Does Comfort Suites The Colony - Plano West feature a restaurant that includes a breakfast menu?

Comfort Suites The Colony - Plano West offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Suites The Colony - Plano West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Comfort Suites The Colony - Plano West for a fee of USD 25 per pet, per night.

Are there connecting rooms at Comfort Suites The Colony - Plano West?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Comfort Suites The Colony - Plano West?

The closest major airport to Comfort Suites The Colony - Plano West is Dallas-Fort Worth Intl. Airport (DFW), which is 17.3 mi away (19 minutes by car). Another top airport is Love Field Airport (DAL), which is located 25 mi away (38-minute drive).

Are there rooms with balconies at Comfort Suites The Colony - Plano West?

No, there aren't any guestrooms with balconies at Comfort Suites The Colony - Plano West.

Comfort Suites The Colony - Plano West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 362 out of 1016 reviews
Rating 8 - Good. 231 out of 1016 reviews
Rating 6 - Okay. 155 out of 1016 reviews
Rating 4 - Poor. 117 out of 1016 reviews
Rating 2 - Terrible. 151 out of 1016 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Kayla

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room had some trash behind the night stand. Some of the plugs didn't work (the hair dryer didn't work and I think it was something with the plug cause I couldn't get anything to work in that outlet. The pool was not open due to renovations and didn't see it on the website anywhere that the pool was out. We picked that hotel due to price and the pool while we were there for soccer tournament.there is a picture I am trying to load that shows it out of order but never seen it on the website
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandy

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Staff was nice. Didnt really talk or tell me about what all was offered. Or times on anything. But was nice over all. The room was cleaned except the sink. It had mouth wash and hair in it. Bur the beds were clean and the rest of the room was clean
Stayed 1 night in Dec 2025

6/10 Okay

Rober

Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
Spacious room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

4/10 Poor

Lesli

Disliked: Cleanliness, staff & service, amenities
Pool and jacuzzi are closed with a sign that states “closed due allegations “ The whole point of renting this hotel was for a relaxing day at the pool and jacuzzi.Clogged toilet, sewage smell in room when we got here The room was dirty, with dirty dishes in the cabinets and the oven. Ice machines were broken. The spare bed had no Linens or pillows and was dirty with red stains Trash in the trash can in kitchen and on the floor from previous guest, black mold under sink And carpet was ripped on threshold of bedroom floor causing a tripping hazard. We had to book and stay another night and were charged over 100.$ I won’t stay here again. It’s gross and it’s unhealthy with the black mold. Overheard another guest raising hell over finding a dead rat in the microwave in his room and black mold. I guess I have that to be thankful for, not finding a dead rat in the microwave’.
Stayed 2 nights in Nov 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Courtesy and friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

SAUL OVIDIO

Stayed 1 night in Nov 2025

4/10 Poor

Dawn

Business traveler
Disliked: Cleanliness
Room wasn’t well cleaned and building smelled
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 3 nights in Nov 2025

10/10 Excellent

luis

Stayed 2 nights in Nov 2025

10/10 Excellent

Joe

Stayed 2 nights in Nov 2025

6/10 Okay

Gabriele

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I had to yell for over 5 minutes to get someone to the front desk to check me in. This was during the day and it looked like I had woken up the front desk associate. Almost all bathroom tiles were missing the grout in between and moved as you walked on them. Door looked like someone tried to break in and the top lock was completely missing. Shower curtain didn’t stay closed as shower rod was bent.
Stayed 2 nights in Nov 2025

6/10 Okay

Phillip

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Sharon Ann, BEN LOMOND

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room itself was so rundown I tried to find another hotel but everything was booked so had no choice but to stay. It was however, clean. So very thankful for that. Never had my room cleaned and stayed for five days so I brought down my towels to the front desk and they happily gave me more. The body, shampoo and conditioner are in the shower attached to the wall, and they were empty, although I did ask to get refilled, they never were. Breakfast buffet was wonderful! Grateful for that every morning!
Stayed 4 nights in Nov 2025

6/10 Okay

Luke

Stayed 3 nights in Oct 2025

6/10 Okay

Cynthia

Stayed 1 night in Oct 2025

4/10 Poor

Brandon

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and clean room.
Stayed 3 nights in Oct 2025

4/10 Poor

Priyadarshini

Disliked: Cleanliness, staff & service, amenities
The carper smells really bad, lot of creepy sounds at night. Never stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was what I needed
Stayed 3 nights in Oct 2025

8/10 Good

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent.
Stayed 1 night in Oct 2025